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HI San Francisco Downtown Hostel

2.0 star property
Hostel with a 24-hour front desk, 3-minute walk to Union Square

Photo gallery for HI San Francisco Downtown Hostel

Lobby sitting area
Lounge
Private Queen Room Ensuite
Reception
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk
The current price is NZ$144
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
312 Mason Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Desk
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite

Private Twin Room Ensuite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 2
  • 2 Single Beds

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Desk
Laptop workspace
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(6 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Desk
Laptop workspace
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Men's 4-bed Dormitory

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Portable fan
Blackout curtains
Hairdryer
Desk
Laptop workspace
  • Sleeps 1
  • 1 Single Bunk Bed

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About the area

San Francisco

At HI San Francisco Downtown Hostel you'll be within just a 5-minute stroll of Union Square and within 15 minutes of Moscone Convention Center. Highlights at this hostel include free in-room WiFi. .This smoke-free hostel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. .Attractions within a 20-minute walk of this Union Square hostel include San Francisco Museum of Modern Art and Embarcadero Center.
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • SHN Curran Theatre - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • Union Square - 3 min walk - 0.3 km
  • Warfield Theatre - 6 min walk - 0.6 km
  • Golden Gate Theatre - 6 min walk - 0.6 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Hinodeya - ‬2 min walk
  • ‪Pinecrest Diner - ‬1 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪Gong CHA - ‬1 min walk
  • ‪Jack in the Box - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

Hostel with a 24-hour front desk, 3-minute walk to Union Square
As a guest of HI San Francisco Downtown Hostel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. HI San Francisco Downtown Hostel also features coffee/tea in common area, laundry facilities, and an ATM.

This San Francisco hostel is smoke free.

  • 99 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
HI San Francisco Downtown Hostel offers 99 accommodations with a hairdryer and portable fans. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 10 October 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at HI San Francisco Downtown Hostel?

HI San Francisco Downtown Hostel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI San Francisco Downtown Hostel?

As of 11 Jan 2026, prices found for a 1-night stay for 2 adults at HI San Francisco Downtown Hostel on 25 Jan 2026 start from NZ$144.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to HI San Francisco Downtown Hostel?

The closest beach to HI San Francisco Downtown Hostel is Ocean Beach (9.3 km).

Is there a free airport shuttle available at HI San Francisco Downtown Hostel?

No, HI San Francisco Downtown Hostel does not offer an airport shuttle service.

What time are check-in & check-out at HI San Francisco Downtown Hostel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HI San Francisco Downtown Hostel?

No, only service animals are allowed.

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 247 out of 372 reviews
Rating 8 - Good. 85 out of 372 reviews
Rating 6 - Okay. 21 out of 372 reviews
Rating 4 - Poor. 7 out of 372 reviews
Rating 2 - Terrible. 12 out of 372 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Sui Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and help me to change my room due to someone occupied my bed
Stayed 2 nights in Oct 2025

8/10 Good

Tadashi

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access to downtown area. Thanks
Stayed 6 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hostel
Stayed 7 nights in Sep 2025

10/10 Excellent

gabrielle

Stayed 3 nights in Sep 2025

10/10 Excellent

Brooke

Liked: Cleanliness
Stayed 5 nights in Aug 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel amenities, activities and ambiance are wonderful. It was a great, lower-cost place to stay in a great location for exploring the city
Stayed 2 nights in Sep 2025

2/10 Terrible

Alfred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the fact The clerk was alone and juggling many things at once. I was told to come back after 3 or 4pm. Then clerk was on cell phone. Could've open windows on 2nd floor and extremely stuffy. Same with room. Room was small with no privacy curtains, and dirty carpet. Construction noise early in morning. I did like the location. It was a miserable experience.
Stayed 1 night in Sep 2025

6/10 Okay

Danae

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the most interesting
Stayed 1 night in Aug 2025

8/10 Good

Mary Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to transpo, great stay for a cheaper price if you’re on a budget.
Stayed 2 nights in Aug 2025

10/10 Excellent

Esteban, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying @ Hi hostel SF downtown.... Excellent location, super nice and friendly staff, literally 3 min walking to union square plaza and macy's..... rooms are always clean.... I had a great time meeting people from other countries.
Stayed 1 night in Aug 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to stay in a hostel that has a lift. Reception were lovely. Not many showers on each floor but it did the job. It didn't say it included breakfast but online reviews said it did and on the back of the room door it said breakfast served between 7am and 9am which made me confused. It would of been nice to have curtains around the beds like other hostels I've been in but it was still okay. The building work occasionally started early outside the window but the noise didn't go on all day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good common spaces! A lot of people stay here, so expect fellow dormers. Front desk staff are kind. Cafe next door gives a 10% discount if you tell them you stay at the hostel.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Jul 2025

2/10 Terrible

Edwin

Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hostel in a gorgeous old building . It is opposite a parking garage which you can get discounted 24 hr parking .
Stayed 2 nights in Aug 2025

8/10 Good

Avtar

Travelled with family
Liked: Cleanliness, staff & service
Basic but does the job.
Stayed 2 nights in Jul 2025

8/10 Good

Parmida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property , extremely unprofessional. I made a reservation , chose the wrong date and wanted to change it to a new one . I contacted Expedia , Expedia called them multiple times and they never picked up the phone . They charged my credit card right away instead . Expedia then tried to contact them on my behalf and get a refund . Manager refused to . I wonder what type of ridiculous and unprofessional that person is . Avoid this property , it was less than $40 but seems like they don’t care and don’t offer customer service at all. Again , go somewhere else . This is a very dishonest hostel . Thank you.
Stayed 1 night in Jul 2025

6/10 Okay

Patrick lancelin

Disliked: Room comfort

Good deal , good location, nice people.

Stayed 2 nights in May 2025

10/10 Excellent

Hamza

Great place! Great people!
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 8 nights in Jun 2025