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HI San Francisco Downtown Hostel

Property class: 2

Photo gallery for HI San Francisco Downtown Hostel

Lobby sitting area
Lounge
Reception
Lounge
Private Queen Room Ensuite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View map
312 Mason Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪3 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Private Queen Room Ensuite

Private Queen Room Ensuite

Private Queen Room Ensuite

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Private Economy Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Private Economy Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Private Twin Room Ensuite

Private Twin Room Ensuite

Private Twin Room Ensuite

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Bed in All-Gender 6-Bed Dorm Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in All-Gender 6-Bed Dorm Ensuite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Women's 4-bed Dormitory Ensuite

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Women's 4-bed Dormitory

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Women's 4-bed Dormitory

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory Ensuite

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Men's 4-bed Dormitory Ensuite

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Bed in Men's 4-bed Dormitory

Desk, laptop workspace, blackout curtains, iron/ironing board

Bed in Men's 4-bed Dormitory

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

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About the area

San Francisco

At HI San Francisco Downtown Hostel you'll be within just a 5-minute stroll of Union Square and within 15 minutes of Moscone Convention Center. Highlights at this hostel include free in-room WiFi. .This smoke-free hostel offers free WiFi in public areas, a 24-hour front desk and a library. Added amenities include coffee/tea in a common area, laundry facilities and a microwave in a common area. .Attractions within a 30-minute walk of this Union Square hostel include Oracle Park and San Francisco Bay.
View more Hostels in San FranciscoOpens in a new window

What's nearby

  • SHN Curran Theatre - 2 min walk - 0.2 km
  • Westin St Francis Hotel Glass Elevators - 3 min walk - 0.3 km
  • Union Square - 3 min walk - 0.3 km
  • Warfield Theatre - 6 min walk - 0.6 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Herb N'Kitchen - ‬2 min walk
  • ‪Cityscape Bar & Restaurant | Hilton San Francisco Union Square - ‬2 min walk
  • ‪Hinodeya - ‬1 min walk
  • ‪Pinecrest Diner - ‬1 min walk

About this property

HI San Francisco Downtown Hostel

As a guest of HI San Francisco Downtown Hostel, you'll find a library, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. HI San Francisco Downtown Hostel also features coffee/tea in common area, laundry facilities, and an ATM.

This San Francisco hostel is smoke free.

  • 99 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Locker space
HI San Francisco Downtown Hostel offers 99 accommodations with a hairdryer and portable fans. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.

Similar properties

Interior
FOUND Hotel Carlton, Nob Hill
Downtown San Francisco
  • Free Wi-Fi
  • 24/7 front desk
4.3 out of 5, Excellent, 1,470 reviews
The price is NZ$160
includes taxes & fees
21 Apr - 22 Apr
FOUND Hotel Carlton, Nob Hill

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Foosball table
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 35 per night(82 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at HI San Francisco Downtown Hostel?

HI San Francisco Downtown Hostel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HI San Francisco Downtown Hostel?

As of 14 Apr 2026, prices found for a 1-night stay for 2 adults at HI San Francisco Downtown Hostel on 21 Apr 2026 start from NZ$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to HI San Francisco Downtown Hostel?

The closest beach to HI San Francisco Downtown Hostel is Ocean Beach (9.3 km).

Is there a free airport shuttle available at HI San Francisco Downtown Hostel?

No, HI San Francisco Downtown Hostel does not offer an airport shuttle service.

What time are check-in & check-out at HI San Francisco Downtown Hostel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HI San Francisco Downtown Hostel?

No, only service animals are allowed.

HI San Francisco Downtown Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 406 reviews
Rating 8 - Good. 89 out of 406 reviews
Rating 6 - Okay. 23 out of 406 reviews
Rating 4 - Poor. 7 out of 406 reviews
Rating 2 - Terrible. 13 out of 406 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2026

10/10 Excellent

Diego Marcelo

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Noah

Stayed 1 night in Jan 2026

8/10 Good

Maria

Stayed 1 night in Jan 2026

8/10 Good

Darwin Glenn

Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean yes very staff was polite and the guests were amazing always end up meeting some amazing person when I stay at a hostil very affordable
Stayed 3 nights in Dec 2025

10/10 Excellent

mark ryan

Clean room, friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. This is a hostel so i didn't expect the mattress to be great.... and it wasn't, but it was okay. I appreciated the warm shower w/good water pressure. When i asked reception about a place to dine she gave excellent advice and with a friendly attitude. And, when I needed to check-out a day early due to change in plans it was no problem. I was refunded for the day.
Stayed 6 nights in Nov 2025

10/10 Excellent

Xinyi

Stayed 1 night in Nov 2025

8/10 Good

chengan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good enough for the paying
Stayed 2 nights in Nov 2025

10/10 Excellent

Xinyi

Stayed 1 night in Nov 2025

6/10 Okay

Savannah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pros:close to the bart and lots of food. Kind staff. Quick check in. Cons: Hot. Noisy dorm mate. No mirror in bathrooms.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barry

Stayed 3 nights in Oct 2025

10/10 Excellent

Elle

Business traveller
Liked: Cleanliness, staff & service
Great! No complaints.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, room comfort
Air conditioning not working well
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast staying here! Super easy to walk to from Powell Station, full kitchen to cook and store food, and everyone was super nice. Definitely will be back again!
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, Berkeley

Stayed 1 night in Oct 2025

8/10 Good

Paulina

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
the staff is not friendly with everybody:(
Stayed 5 nights in Oct 2025

10/10 Excellent

Fendika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room..
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher, San Diego

Stayed 1 night in Oct 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay in a hostel and I was very impressed. The room was clean and neat, it was quiet, and the staff was very friendly and helpful. I’d definitely stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Yasaun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Adequate

I would stay here again for a QUICK TRIP. Pros - Close to a lot of things and very accessible (it is actually in downtown) - Rooms were clean and guests were respectful and quiet - No real issues with the stay Cons There were two things that turned me off the most: 1) Front desk- I observed and interacted with about 6 staff and what I found with all of them (except one younger white girl) is that they were all very nonchalant. They weren't rude or unprofessional but they also weren't friendly, welcoming, or engaging either. I saw them eating, being directly on their phone, and having personal conversations with coworkers right at the front desk. Since when can you eat and have a phone to your face in front of guests. Keep in mind these observations are with multiple guests around. The second thing being "no unregistered guests" in the room. Now if I were in the shared room that is completely sensible but if I am paying for a private room those rules shouldn't apply.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice and helpful staff, attractive comfortable lounge area, great laundry set up.
Stayed 2 nights in Oct 2025