4/10 Poor
Nathan
Travelled with partner
17 Jun 2025
Disliked: Amenities, property conditions & facilities
Beautiful hotel with an anniversary inn type feel to it. Unfortunately, there are several items that you get used to from other hotels that are missing here and, if provided, would raise the hotel's image and presence as well as helping you feel warm look and feel and thereby raising the rating I am giving.
Much of these things are simple, low-hanging fruit items that could be addressed easily and at no or low cost.
- Add a welcome letter placed in the room that has information on the ice machine location, breakfast time, how to use the shower faucets, etc.
- Phone doesn't provide instructions on using it. I just needed to call front desk and guessed it was reached by pressing zero but I did and no one picked up. I ended up calling the front desk using my cell phone and looking up your phone number on google just to ask you what time breakfast ended.
- Shorten shower curtains. The shower curtains are a trip hazard as I couldn't avoid stepping on them while showering.
- Provide parking voucher for closest garage. This is my biggest complaint. I knew ahead of time that you didn't provide parking but didn't realize I needed to make a reservation in advance for the closest one. I had to walk a mile from a parking garage I found that was able squeeze me in
- Bring restaurant back. Pointing to COVID as the reason behind not having the restaurant is pretty lame since the pandemic has ended - Update website if restaurant remains closed.
- Sink stopper is broken.
Nathan
Stayed 2 nights in Jun 2025
