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SureStay by Best Western San Francisco Marina District

2.5 star property
Hotel with free breakfast, near Fort Mason

Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Free daily continental breakfast
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
The current price is NZ$208
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
1940 Lombard St, San Francisco, CA, 94123
  • Place, Ghirardelli Square
    ‪13 min walk‬
  • Place, Lombard Street
    ‪16 min walk‬
  • Place, Palace of Fine Arts
    ‪2 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Mini-fridge
TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Renovated in 2024
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

7.0 out of 10
Good
(2 reviews)

Highlights

Fireplace
Air conditioning
Heating
Mini-fridge
TV
Renovated in 2024
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

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About the area

San Francisco

SureStay by Best Western San Francisco Marina District puts you in the heart of San Francisco, within a 20-minute stroll of Fort Mason and Ghirardelli Square. Highlights at this hotel include free continental breakfast. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a microwave in a common area, express check-out and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of limited parking. .Sights within a 20-minute walk of this Marina District hotel include Presidio of San Francisco and Lombard Street.

What's nearby

  • Ghirardelli Square - 13 min walk - 1.1 km
  • Lombard Street - 16 min walk - 1.4 km
  • Presidio of San Francisco - 16 min walk - 1.4 km
  • Palace of Fine Arts - 2 min drive - 1.5 km
  • Golden Gate Bridge - 6 min drive - 4.6 km

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Lombard St Stop - 15 min walk
  • San Francisco International Airport (SFO) - 38 min drive

Restaurants

  • ‪Komeya No Bento - ‬3 min walk
  • ‪Westwood - ‬2 min walk
  • ‪Ly's Vietnamese Cuisine - ‬3 min walk
  • ‪Wilder - ‬4 min walk
  • ‪Wizards And Wands - ‬2 min walk

About this property

SureStay by Best Western San Francisco Marina District

Hotel with free breakfast, near Fort Mason
Free breakfast is served daily. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and concierge services are also featured at SureStay by Best Western San Francisco Marina District. A complete renovation of SureStay by Best Western San Francisco Marina District was completed in January 2024.

This San Francisco hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • Built in 1960
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
SureStay by Best Western San Francisco Marina District offers 37 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Renovated entire property - January 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

Frequently asked questions

Is parking available at SureStay by Best Western San Francisco Marina District?

Onsite parking is limited.

How much does it cost to stay at SureStay by Best Western San Francisco Marina District?

As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western San Francisco Marina District on 6 Oct 2025 start from NZ$207.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay by Best Western San Francisco Marina District?

The closest beach to SureStay by Best Western San Francisco Marina District is Ocean Beach (8 km).

Does SureStay by Best Western San Francisco Marina District serve breakfast?

Yeah, free continental brekkie is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at SureStay by Best Western San Francisco Marina District?

No, SureStay by Best Western San Francisco Marina District does not offer an airport shuttle service.

What time are check-in & check-out at SureStay by Best Western San Francisco Marina District?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SureStay by Best Western San Francisco Marina District?

No, pets are not allowed.

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 158 out of 470 reviews
Rating 8 - Good. 152 out of 470 reviews
Rating 6 - Okay. 86 out of 470 reviews
Rating 4 - Poor. 50 out of 470 reviews
Rating 2 - Terrible. 24 out of 470 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Stayed 1 night in Jun 2025

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is not all free. There are only a few spots for the entire hotel. First come first get, if you leave for a drive you may not have a spot when you come back. 3 of the dozen or so narrow parking spots are reserved for hotel guests that want to guarantee a parking spot, they charge $25 dollars a night. The front lobby area behind the counter good use a good organizing. Room was very clean. Sink in bathroom drained very slow. Excellent location! Staff were very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff at the hotel went above and beyond to make sure we knew where we were going and how to get there. They had recommendations for restaurants and travel means (including what would be cheapest for our party). Housekeeping was pleasant and helpful. The hotel itself is older, but we had no complaints. (The shower temperature was a little difficult to adjust, but we got there!)
Stayed 3 nights in Jun 2025

10/10 Excellent

?????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

6/10 Okay

Kathy

Travelled with family
It was just an ok place. Reason we picked it was for free parking, wasn’t going to spend $85 per night to park. Place was old and outdated. Continental breakfast was one waffle maker, yogurts, bananas, two cereals and coffee. Placed was always packed and couldn’t get anything. Room was clean but outdated. No blackout curtains and outside lights were on all night beaming into the room. Every night we heard people coming in yelling and running around at 2-3 in the morning. It was over a mile away from the piers so be prepared for a walk and walking back with our family at night was a bit scary with the homeless and people under the influence. Would not recommend. Wishes I stayed by the wharf and paid for parking.
Stayed 8 nights in Jun 2025

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved our stay here. Great service and the place was recently remodelled. Was very modern and had everything one needs. Waffles for breakfast is always a hit with my kids.
Stayed 1 night in Jun 2025

8/10 Good

Aldair

I like it
Stayed 1 night in Jun 2025

8/10 Good

Viktoriia

Stayed 1 night in Jun 2025

6/10 Okay

Marybeth

Travelled with family and small children
Liked: Staff & service
I like that the facility is near to most of city’s attractions, and staffs are friendly. And breakfast is also included. The only thing we did not like is that there’s no available elevator and the rooms are all upstairs. And since our rooms were on the second floor so we have to climb 2 flights of stairs, which was so hard for my 84 yr old mother and my husband who has a knee problem. Parking is also very limited .
Stayed 2 nights in Jun 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving- not clean or comfortable

I think anyone booking here needs to be aware of the filth and condition of rooms. Though online photos make it seem pretty standard, fine for a comfortable stay - this place was far from that. We walked in to black fingerprints and marks all over our inner bedroom door as well as bathroom door. In addition the bathroom door and walls had severe water damage. When I opened the shower curtain I found black mold in the shower and the shower floor looked to have never been cleaned, completely black again. I was very that have some purell sanitizing wipes. The bed was stiff as a board when we checked for quality and ultimately we didn't find this suitable to stay. The parking is also to be noted. No where in description does it say parking is Limited until after you book. It's first come first serve and if you've been looking around you know SF parking is $$$. So please be aware you may not get "free parking". Overall, I just can't recommend this to anyone and we're working with customer care to get a resolve to this bad experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashlee

Stayed 1 night in Jun 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location was great - close to shops and dining a block away. Great access to transportation. Walkable to Ghiradelli Square. Lovely park nearby. Very basic walk up hotel with central stairwell. Dated but clean. Basic breakfast but enough for what we needed. Best Wesern chain so delivered the basics we expected. Good value for money.
Stayed 4 nights in Mar 2025

8/10 Good

Sunway

Liked: Cleanliness, amenities, property conditions & facilities
The parking space is limited but can find free parking area on the street. Room is OK and quite.
Stayed 1 night in Jun 2025

8/10 Good

Wanda, Garden Grove

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. I just felt mislead with the very limited parking. We found parking a few blocks over so it wasn’t too bad.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2025

6/10 Okay

Akoni

Disliked: Cleanliness, staff & service
rude workers
Stayed 1 night in Jun 2025

2/10 Terrible

Erika, longueuil

Stayed 2 nights in Mar 2025

10/10 Excellent

Vera

Stayed 1 night in Jun 2025

4/10 Poor

Agustin

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
i didn't like the parking for nothing!
Stayed 1 night in May 2025

4/10 Poor

Lydia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Tristin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Professional staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was nice. Very friendly and helpful staff
Stayed 2 nights in Jun 2025

4/10 Poor

Rita

Travelled with family
Disliked: Property conditions & facilities
It was awful people drunk yelling screaming waking me at before 2 and after 3 in the morning could not get back to sleep. Also, others were complaining we were on the side of the obnoxious people.
Stayed 1 night in Jun 2025

4/10 Poor

ISRAEL

Liked: Cleanliness
Disliked: Staff & service
Lo bueno: Lugar viejo pero en buenas condiciones, cama cómoda y en general buena limpieza. Lo malo: es muy ruidoso y todo se escucha, en la reserva mencionan que el estacionamiento es gratuito pero en cuanto llegamos nos cobraron 25 usd la noche por dejarnos estacionar y la ultima noche otro huésped estacionó mal su auto por lo no pudimos estacionar el nuestro, la solución que nos dieron fue que les dejáramos nuestras llaves del auto y que lo estacionáramos en el “pasillo”, grave error porque le dieron un golpe y no nos avisaron, una lástima que los empleados dañen así la imagen del hotel, no regresaría jamás a hospedarme de nuevo.
Stayed 3 nights in Jun 2025