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Hotel El Convento

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Hotel El Convento

Property amenity
Outdoor pool, pool loungers
Meeting facility
Hallway
View from property

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Port of San Juan
    ‪7 min walk‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • Pan American Pier
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room

Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

A luxury stay in San Juan awaits you at Hotel El Convento. Within steps you'll find Catedral Basilica Menor de San Juan Bautista and San Juan Gate. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to free bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 4.5-property class Old San Juan hotel include Port of San Juan and Castillo San Felipe del Morro.

What's nearby

  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 7 min walk - 0.7 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km
  • Puerto Rico Convention Center - 6 min drive - 5.2 km
  • Pan American Pier - 7 min drive - 5.4 km

Getting around

  • Sacred Heart Station - 10 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

Luxury hotel with fitness centre and 24-hour front desk
Hotel El Convento offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Hotel El Convento.

This 4.5-star San Juan hotel is smoke free.

  • 81 guestrooms or units
  • 5 levels
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel El Convento offers 81 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Patio del Nispero

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hotel El Convento?

Hotel El Convento offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel El Convento?

The closest beach to Hotel El Convento is Condado Beach (3.8 km).

Does Hotel El Convento have a pool?

Hotel El Convento has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel El Convento a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel El Convento.

Is Hotel El Convento family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as childcare services in the guestrooms, it's no surprise that Hotel El Convento is a hit with families.

Does Hotel El Convento serve breakfast?

Sure does, cooked-to-order brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel El Convento?

No, Hotel El Convento does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel El Convento?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel El Convento?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel El Convento?

No, pets are not allowed.

Hotel El Convento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1000 reviews
Rating 8 - Good. 189 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Debra

Liked: Amenities
El Convento is always a great choice for Old San Juan. Our room this time did have a disagreeable view of the squalid property’s roof which was next door. Management could not move us but were very apologetic and sincere in taking our concerns seriously. We always stay at El Convento.
Stayed 6 nights in Mar 2025

10/10 Excellent

Anurag, Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a heritage building restored to perfection. The location is excellent, in the middle of old San Juan. The restaurant was excellent. There is smallish rooftop pool with a separate Jacuzzi. The pool side serves free coffee and hot water in the mornings and wine and cheese in the afternoons. The property itself is gorgeous and restored to perfection. Would love to come back and stay again.
Stayed 6 nights in Apr 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I treated myself. This was truly grand!
Stayed 4 nights in Apr 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful hotel. Staff was attentive and provided a great service.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and it was the perfect place.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 2 nights in Apr 2025

8/10 Good

dan

Travelled with family
Quite nice. No parking. Facilities nearby full
Stayed 2 nights in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and amazing location

Beautiful hotel and an amazing location! Will definitely come back
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmencita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the old decor from years ago, but can also say they've elevated the the beauty of the hotel with renovations. I've been staying at El Convento every year (with the exception of Maria and Covid) for 10-years and will continue to to come back for years to come. Thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolute old world charm in the middle of all the action and yet our room was surprisingly quiet with the double doors shut. Staff were welcoming and friendly. We enjoyed our stay and would recommend to friends!
Stayed 2 nights in Mar 2025

8/10 Good

Rosanne, Littleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is an old hotel that has been restored several times. As such, it is NOT a resort like you would get in "new" San Juan. What it doesn't have in bells and whistles it makes up for in warmth and charm. The staff go above and beyond, the location is unbeatable, and the old world ambiance makes for a wonderful stay. My only word of caution is do not drive to the hotel as there is no dedicated parking, and especially on weekends, parking can be a challenge. Will definitely stay there again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in Old St. Juan. It is an old convent, (17th century). There is a very large inner courtyard with shady cloisters on all four sides. The central area was full of plants and flowers and one very large old tree! A delightful place to stay and very comfortable. Excellent staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small historical 5 star hotel that once was a convent right in the heart of Old San Juan
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Lourdes

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Property conditions hazard experienced

Service was great but the room conditions were not ideal there was a water leak through one spotlight on the shower ceiling I did not sleep the entire night hearing the sound of pouring water also an awful alergie because of the mold.
Stayed 2 nights in Apr 2025

2/10 Terrible

Margaret

Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin, Stephens City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history in it and all around it is phenomenal
Stayed 3 nights in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had a historic feel but the VIP experience didn’t feel VIP other than one bottle of wine given at check in and turn down service in the evening. The food quality of the restaurant on the property is NOT good.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel. Convenient location, beautiful views, very nice staff. Rooms are simple but clean and comfortable. Enjoyed complimentary beach pass to beach hotel nearby. Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramez

Business traveller
Stayed 3 nights in Mar 2025

6/10 Okay

wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Hotel but this time room was not ready in time.
Stayed 2 nights in Mar 2025