Hotel Milano

2.0 star property
Hotel in San Juan, 3-minute walk to Port of San Juan

Photo gallery for Hotel Milano

Panoramic Suite, City View
Panoramic Suite, City View | Terrace/patio
Front of property
Hallway
Signature Suite, 1 King Bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$280
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Private bathroom
Designer toiletries
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Private bathroom
Designer toiletries
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Private bathroom
Designer toiletries
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Designer toiletries
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Private hot tub
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
Premium bedding
Private bathroom
Designer toiletries
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Roll-in Shower, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Private bathroom
Designer toiletries
Rainfall showerhead
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, City View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Separate bedroom
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

At Hotel Milano you'll be 0.3 km (0.2 mi) from Port of San Juan and 3.7 km (2.3 mi) from Condado Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find multilingual staff, luggage storage and a television in a common area. .With a stay at this Old San Juan hotel, you'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3.1 mi) from Casino del Mar at La Concha Resort.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.5 km

Getting around

  • Domenech Station - 11 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel in San Juan, 3-minute walk to Port of San Juan
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in common area. WiFi is free in public spaces. Hotel Milano also features a lift and a water dispenser.

This San Juan hotel is smoke free.

  • 31 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.

Property Registration Number 02-79-193983

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

Are there any beaches close to Hotel Milano?

The closest beach to Hotel Milano is Condado Beach (3.4 km).

How much does it cost to stay at Hotel Milano?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Milano on 16 Feb 2026 start from NZ$216.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Milano?

No, Hotel Milano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Milano?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Milano?

No, pets and service animals are not allowed.

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 225 reviews
Rating 8 - Good. 35 out of 225 reviews
Rating 6 - Okay. 17 out of 225 reviews
Rating 4 - Poor. 10 out of 225 reviews
Rating 2 - Terrible. 7 out of 225 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlene

Liked: Cleanliness, property conditions & facilities
Great staff and Room was comfy , great location
Stayed 1 night in Oct 2025

6/10 Okay

soline

Liked: Cleanliness, property conditions & facilities
Windowless room while the description never mentioned not having a window. Also no flexibility whatsoever with early check in and they charge a whooping $50 for coming in a couple of hours early
Stayed 1 night in Nov 2025

6/10 Okay

Leonil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities
Staff was great, and room was very clean. Great location. Room could use better black out curtains.
Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was not the one in the picture. Place was very good and clean. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities
The check-in staff was friendly and check-in went quickly and smoothly. The location was ideal. The entire hotel and our room was perfectly clean. It felt like a luxury hotel with quality bathroom toiletries, two robes and slippers, and comfortable bed and pillows. I will definitely stay here before our next cruise that leaves out of this port or anytime we visit San Juan again. Perfect stay, perfect check-out.
Stayed 1 night in Nov 2025

8/10 Good

Bonnie

Liked: Cleanliness, property conditions & facilities
Clean room, good location. Helpful front desk staff. Recent updates to floors and bathroom. Mattress was a little hard. Bar restaurant in process but not open yet.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Edd

Travelled with family
Liked: Cleanliness
Amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Rafael, San Juan

Liked: Cleanliness, property conditions & facilities
Clean room, quiet and close to everything
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice rooms. Some wasted space with the long hallways
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed to tour the old town and a variety of handy eateries
Stayed 1 night in Oct 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very modern look. Comfy bed
Stayed 2 nights in Oct 2025

10/10 Excellent

Liony

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave in the room will be perfect for the guests
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was well located with good options to do around it
Stayed 1 night in Oct 2025

10/10 Excellent

Donna L

Stayed 1 night in Oct 2025

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need carpet in room for warmth on feet and help with sound noise
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice new hotel! We had a room without a window but we slept great! They include a “resort fee”. Not sure what that means but it was included in the price, which was super affordable for a nice place. All new tile and comfy bed. The location is awesome for old town San Juan
Stayed 1 night in Oct 2025

10/10 Excellent

Lorna

Stayed 1 night in Oct 2025

10/10 Excellent

Juliana

Travelled with partner
Great Hotel
Stayed 3 nights in Sep 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Staff & service, room comfort
My recent stay at this property was disappointing. The room lacked windows, desks, or chairs — the only seating option was the bed. The $35 daily resort fee offered minimal value, providing access only to two small lobby recliners, an ice machine, and a water refill station. There were no refreshments or snacks available for purchase, and the daily housekeeping service was inconsistent at best. Additionally, the lobby had an unpleasant odor throughout my stay. While the front desk staff were friendly, they were often unavailable. The location is walkable to several nearby attractions, though not to the beach. Overall, I would only recommend this hotel for a one-night stay if you do not require amenities or comfort beyond the basics.
Stayed 4 nights in Sep 2025