Hotel Milano

2.0 star property
Hotel with a 24-hour front desk, 3-minute walk to Port of San Juan

Photo gallery for Hotel Milano

Panoramic Suite, City View
Hallway
Front of property
Panoramic Suite, City View | Terrace/patio
Signature Suite, 1 King Bed, Non Smoking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NZ$377
includes taxes & fees
13 Jan - 14 Jan 2026

Explore the area

View map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Designer toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Signature Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Memory foam bed
Premium bedding
Hairdryer
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Private hot tub
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Memory foam bed
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Memory foam bed
Premium bedding
Designer toiletries
Private bathroom
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Roll-in Shower, City View

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Premium bedding
Designer toiletries
Private bathroom
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Suite, City View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

About the area

San Juan

At Hotel Milano you'll be 0.3 km (0.2 mi) from Port of San Juan and 3.7 km (2.3 mi) from Condado Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find multilingual staff, luggage storage and a television in a common area. .With a stay at this Old San Juan hotel, you'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3.1 mi) from Casino del Mar at La Concha Resort.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Pier 1 - 4 min walk - 0.4 km
  • La Fortaleza - 7 min walk - 0.6 km

Getting around

  • Domenech Station - 11 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel with a 24-hour front desk, 3-minute walk to Port of San Juan
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in common area. WiFi is free in public spaces. Hotel Milano also features a lift and a water dispenser.

This San Juan hotel is smoke free.

  • 31 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.

Property Registration Number 02-79-193983

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

Are there any beaches close to Hotel Milano?

The closest beach to Hotel Milano is Condado Beach (3.4 km).

How much does it cost to stay at Hotel Milano?

As of 17 Dec 2025, prices found for a 1-night stay for 2 adults at Hotel Milano on 13 Jan 2026 start from NZ$311.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Milano?

No, Hotel Milano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Milano?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Milano?

No, pets and service animals are not allowed.

Reviews

Hotel Milano Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 103 out of 140 reviews
Rating 8 - Good. 18 out of 140 reviews
Rating 6 - Okay. 11 out of 140 reviews
Rating 4 - Poor. 4 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

Reviews

6/10 Okay

Cheany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was convenient when it came to shopping, dining, & tourist attractions all in walking distance. Room was clean, temperature was cool, bed was very comfortable. Nice friendly staff. However, my room was not cleaned by housekeeping for the first two days of my stay. I had to complain to the front desk on Sunday evening in order to have someone come on Monday to clean. (I checked in on Friday at 4pm. My room was finally cleaned with fresh towels for the first time on Monday afternoon)
Stayed 4 nights in Sep 2025

10/10 Excellent

Josephine

Stayed 3 nights in Aug 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ingrid

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Connie

Stayed 4 nights in Aug 2025

6/10 Okay

Namrata

Liked: Cleanliness
Likes - excellent location, heart of old town. Room clean with basic amenties, Water dispenser on the floor. Dislikes - no hot water in the shower, placement of shower is right under your head with a tiny room, you ll end up watering your hair, each time.no shower caps provided. Basic like wine/ beer opener, cutlery doesnt exist. Over all, i didnt feel value for money paid
Stayed 3 nights in Sep 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little disappointed on some points. They did not have a luggage cart, ironing board or iron. The water in the shower did not get hot. The front desk people were amazing. The room was clean and the location was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kananda

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Very clean. I like it
Stayed 3 nights in Sep 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica, Bear

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating. Great hotel in the area of everything close by. Very clean and comfortable! 10/10 recommend
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Unexpected

Title throughout the hotel. It is very noisy, you can hear every step on the floor. Room looks clean, but the bottom of y feet were black after just being in the room for an hour. Our room was very small and didn’t have a window. The hotel is in the middle of a set of dusty souvenir shops and closed businesses. The lobby is completely empty.
Stayed 1 night in Aug 2025

10/10 Excellent

Daisy

Liked: Amenities
Nice staff and clean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Grace

Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the friendliness of the staff and their dining recommendations.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is cute and posh! My friend and I loved it. It was Walking distance to everything during the day and to old San Juan’s night life.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruben

Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really like the hotel. It was kept clean everyday. My only thing was that my room didn’t have any windows and not enough furniture. It didn’t a table to eat on and not enough chairs. Other than that, my stay was excellent
Stayed 4 nights in Aug 2025

2/10 Terrible

Lucairy, Greeley

Disliked: Staff & service, property conditions & facilities
👎
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning front desk staff was simply amazing. There was a power outage, in the entire area, on morning of my departure and the ladies could not have been any nicer or more accommodating. This hotel is clearly owned by an individual vs a chain; it was so nice receiving such care.
Stayed 1 night in Aug 2025

8/10 Good

Jolie

Liked: Cleanliness, amenities, property conditions & facilities
A very clean hotel and a beautiful room. The only downside is that if you get the 5th floor, you have to carry your luggage up the stairs since the elevator only goes up to the 4th floor. The room itself was very nice and fully equipped
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Stayed 2 nights in Aug 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was central to Old San Juan, and the staff was friendly. I had a really good experience there.
Stayed 1 night in Aug 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025