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Hotel Milano

2.0 star property

Photo gallery for Hotel Milano

Panoramic Suite, City View
Hallway
Front of property
Signature Suite, 1 King Bed, Non Smoking
Panoramic Suite, City View | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$416
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Deluxe Room, 1 Queen Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Living area

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View

Deluxe Room, 1 King Bed, Roll-in Shower, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, City View

Panoramic Suite, City View

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

San Juan

At Hotel Milano you'll be 0.3 km (0.2 mi) from Port of San Juan and 3.7 km (2.3 mi) from Condado Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find multilingual staff, luggage storage and a television in a common area. .With a stay at this Old San Juan hotel, you'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3.1 mi) from Casino del Mar at La Concha Resort.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.5 km

Getting around

  • Domenech Station - 11 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Mojito's Restaurant - ‬3 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in common area. WiFi is free in public spaces. Hotel Milano also features a lift and a water dispenser.

This San Juan hotel is smoke free.

  • 31 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Armas Hotel
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.4 out of 5, Excellent, 564 reviews
The price is NZ$328
includes taxes & fees
8 Apr - 9 Apr
Armas Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.

Property Registration Number 02-79-193983

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

Are there any beaches close to Hotel Milano?

The closest beach to Hotel Milano is Condado Beach (3.4 km).

How much does it cost to stay at Hotel Milano?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Milano on 2 Apr 2026 start from NZ$416, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Milano?

No, Hotel Milano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Milano?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Milano?

No, pets and service animals are not allowed.

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 214 out of 312 reviews
Rating 8 - Good. 51 out of 312 reviews
Rating 6 - Okay. 25 out of 312 reviews
Rating 4 - Poor. 13 out of 312 reviews
Rating 2 - Terrible. 9 out of 312 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay! We stayed here a few days prior to boarding a cruise and we were able to walk to the boat with our luggage since it was so close. Comfortable bed and linens. Quiet. Friendly staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

louise

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
To clarify….Our check in service was very nice but not having hot water spoilt our stay.
Stayed 1 night in Dec 2025

4/10 Poor

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Shower head is very high and no hot water. You can hear everything from the hallway and adjacent rooms. Toilet flushes obnoxiously loud.
Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Disliked: Amenities
Great value. No frills but clean & comfy. Newly renovated and in the heart of Old San Juan.
Stayed 1 night in Dec 2025

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Basic amenities. The shower is way too high.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ychanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shops restaurant and historical places all within walking distance.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities
Clean and modern building in the heart of old San Juan. Sound carries in the hallways though so if there’s noisy guests or young children it can be quite bothersome.
Stayed 1 night in Dec 2025

10/10 Excellent

GUARIONEX

Stayed 4 nights in Dec 2025

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Courteous front desk, beautifully clean and amazing location.
Stayed 1 night in Dec 2025

8/10 Good

Kimberly, Leonardtown

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was great for walking to the fort and restaurants.
Stayed 1 night in Dec 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
This is a new hotel located in the heart of old San Juan. Rooms were clean and staff were helpful
Stayed 1 night in Dec 2025

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

LUIS

muy bueno
Stayed 3 nights in Nov 2025

2/10 Terrible

James

Disliked: Amenities
i was told that even though i couldn't check in until 4 in the morning the desk person told me to come anyway and they would give me a code to get into my room, so i got there and never received a code and had to wait outside on the side walk , no body would answer the phone and i didn't see anyone until 6 am , and she wouldn't let me check in either, she told me i would have to wait until 4pm , i could not wait 10 hrs for a room so i left and stayed somewhere else
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Dec 2025

10/10 Excellent

KEVIN, Chelmsford

Liked: Amenities, property conditions & facilities
Great value
Stayed 1 night in Nov 2025

10/10 Excellent

Efrain

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing spot, the staff are incredibly friendly, and it is always clean!
Stayed 5 nights in Dec 2025

10/10 Excellent

Gile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the old part of downtown so everything is convenient.
Stayed 1 night in Dec 2025

6/10 Okay

Vicki

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Gary, Kitty Hawk

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great room, friendly staff but the rest of the hotel was not ready for business. You list a bar and restaurant-NONE, the hotel is not completely finished. Nothing but a front desk in the lobby-no chairs, nothing. Rooms were very nicely finished, need tissues.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
The staff was very welcoming and helpful. Our room was immaculate, light and airy. Love the location in Old Town. Everything we wanted was nearby. Since they only recently reopened, the bar is not in place yet, but there were plenty nearby. We'll come back.
Stayed 2 nights in Dec 2025

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very quiet,modern and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

RAFAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good all; excellent
Stayed 2 nights in Nov 2025

2/10 Terrible

patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025