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Hotel Milano

Property class: 2

Photo gallery for Hotel Milano

A modern hotel room with a large bed, a desk, a TV, and a view of the city through the window.
A hotel room with a bed, a sofa, a desk, and a wardrobe.
A modern apartment with a balcony, a swing chair, and a view of the cityscape.
A hallway with patterned flooring, a dark door, a mirror, and a console table with decorative items.
A street with buildings, a cobblestone road, and a few pedestrians.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$351
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, bedside tables, a TV mounted on the wall, and a red pillar.

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a nightstand with a lamp, a TV mounted on the wall, and a window with curtains.

Deluxe Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

A hotel room with a wooden bed, a desk, and a large window with curtains.

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a large mirror, and a patterned floor.

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

A modern hotel room with a bed, a nightstand, a wall-mounted TV, and a door.

Deluxe Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Signature Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a sofa, a chair, a patterned floor, and a large window with curtains.

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Honeymoon Suite, 1 King Bed, City View

A hotel room with a bed, a nightstand with a lamp, a telephone, and a remote control.

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, City View

Living area

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

A hotel room with a bed, bedside lamps, a TV on the wall, and patterned floor tiles.

Deluxe Room, 1 King Bed, Roll-in Shower

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Suite, City View

A modern hotel room with a large bed, a desk, and a TV mounted on the wall.

Panoramic Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

San Juan

At Hotel Milano you'll be 0.3 km (0.2 mi) from Port of San Juan and 3.7 km (2.3 mi) from Condado Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find multilingual staff, luggage storage and a television in a common area. .With a stay at this Old San Juan hotel, you'll be 4.4 km (2.7 mi) from Puerto Rico Convention Center and 4.9 km (3.1 mi) from Casino del Mar at La Concha Resort.

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.5 km

Getting around

  • Domenech Station - 11 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Cayo Caribe - ‬2 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in common area. WiFi is free in public spaces. Hotel Milano also features a lift and a water dispenser.

This San Juan hotel is smoke free.

  • 31 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

A modern hotel room with a bed, bedside table, desk, and a small refrigerator.
Armas Hotel
Old San Juan
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
4.5 out of 5, Wonderful, 1,031 reviews
The price is NZ$264
includes taxes & fees
24 Nov - 25 Nov
Armas Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (122 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (94 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with premium satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night.
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited.

Property Registration Number 02-79-193983

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel
Hotel Milano San Juan
Hotel Milano Hotel San Juan

Frequently asked questions

Are there any beaches close to Hotel Milano?

The closest beach to Hotel Milano is Condado Beach (3.4 km).

How much does it cost to stay at Hotel Milano?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Milano on 8 Dec 2026 start from NZ$351, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Milano?

No, Hotel Milano does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Milano?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Milano?

No, pets and service animals are not allowed.

Hotel Milano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 452 out of 640 reviews
Rating 8 - Good. 104 out of 640 reviews
Rating 6 - Okay. 55 out of 640 reviews
Rating 4 - Poor. 15 out of 640 reviews
Rating 2 - Terrible. 14 out of 640 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice!! I will definitely stay again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the heart of the tourist area. Easy to walk to all points!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel... Good location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, front desk went out of her way to look up something for us and had amazing follow up. Would absolutely stay here again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us. Very nice staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well positioned in the middle of old San Juan and the staff were really helpful and kind
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very seamless from check in to checkout, the staff was very friendly. They’re still finishing the bar/restaurant portion of the hotel, can’t wait to stay when it’s complete. Very clean, comfortable, room came with a steamer for clothes which was a plus. Would stay again for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The brakefast was great and the crew was wonderful and charm. The hotel and the rooms are clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and new. Great shower. Comfy bed.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed is good. The bath was clean and good space
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was great…definitely will stay again.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If it only stay and you are ok with the minimum is the place for you.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was so good, best thing is no carpets! The bed it’s so comfortable. I love the stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new, clean and has a great location in Old San Juan. We were able to walk everywhere in the city. The staff was very accommodating and the property was very safe. Thank you for an excellent stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff, cleanliness, spacious rooms, very clean and close to a lot of good restaurants and stores. Highly recommended.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely hotel and very helpful staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and staff was so helpful! On the fourth floor hallway there is a leak but it did not disturb me during my stay as staff had a basin to catch the water. Location is so convenient, accommodations and space were amazing! I would definitely rebook!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff and great location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It is under renovation.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property is in the process of construction to include an on-site bar and restaurant it is very clean and quiet. The room and bathroom are very spacious and updated. (Bed and pillows are extremely comfortable) The checkin staff at the front desk was very informative and provided extras blanket initially as the temperature in the room must remain at the temperature the hotel sets it to. Very safe hotel in the heart of Old San Juan with lots of restaurants and shops within walking distance. It's not a 5 star hotel, but it meets all of one needs for a pleasant and enjoyable stay.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hopefully they will improve the check in process, we had to wait 1 hour before we got our room after we got to the hotel and it was way passed the check in time. The room was very clean and recently remodeled.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great place for families. Great location.
Stayed 1 night in May 2026