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Akelarre - Relais & Châteaux

Property class: 5 and above

Photo gallery for Akelarre - Relais & Châteaux

A bathroom with a stone wall and a wooden ceiling. A bottle and glass are on a tray on the wall.
Property video
A modern interior with a view of the ocean through a glass floor.
A modern room with a large window overlooking the sea, a sofa, a small table, and a chair.
A rooftop terrace with curved wooden decking and outdoor furniture, overlooking a coastal landscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$764
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Padre Orcolaga, 56, San Sebastián, 20008
  • Place, Concha Promenade
    ‪9 min drive‬
  • Place, Concha Beach
    ‪12 min drive‬
  • Place, Donostia-San Sebastian Aquarium
    ‪21 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪52 min drive‬

Room options

View all photos for Superior Room

A modern hotel room with a large bed, a sofa, a TV mounted on the wall, and a view of the sea through the window.

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

A modern bedroom with a large bed, a sofa, a coffee table, and a balcony with a view of the sea.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Akelarre Ocean Suite

A modern interior with a view of the ocean through a glass floor.

Akelarre Ocean Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

San Sebastián

A luxury stay in San Sebastián awaits you at Akelarre - Relais & Châteaux. You'll be 2.5 km (1.5 mi) from Bay of Biscay and 4 km (2.5 mi) from Monte Igueldo. Highlights at this hotel include 2 restaurants, a full-service spa and a winery. .A day of pampering can include massages and body wraps. The fine-dining restaurant, Akelarre, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour gym, Turkish bath/hammam and sauna. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free full breakfast is offered between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Igueldo hotel, attractions include Concha Beach and Donostia-San Sebastian Aquarium.

What's nearby

  • Monte Igueldo - 8 min drive - 5.2 km
  • Concha Promenade - 9 min drive - 7.3 km
  • Concha Beach - 12 min drive - 8.7 km
  • Zurriola Beach - 16 min drive - 10.4 km
  • Donostia-San Sebastian Aquarium - 21 min drive - 9.7 km

Getting around

  • San Sebastian Amara Station - 18 min drive
  • Bilbao (BIO) - 73 min drive

Restaurants

  • ‪Alaia - ‬5 min drive
  • ‪TGB - The Good Burger - ‬8 min drive
  • ‪Iturrieta berri - ‬9 min walk
  • ‪Somos - Coffee & Bakery - ‬7 min drive
  • ‪Etna Caffe - ‬7 min drive

About this property

Akelarre - Relais & Châteaux

A winery is on site. Akelarre - Relais & Châteaux offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour fitness centre, a rooftop terrace, and a library are also featured at the luxury Akelarre - Relais & Châteaux. Self parking is free.

This 5-star San Sebastián hotel is smoke free.

  • 22 guestrooms or units
  • 2 dining venues
  • Full breakfast (free)
  • Winery on site
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Akelarre - Relais & Châteaux offers 22 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. A pillow menu is available. Plasma televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Akelarre
  • Oteiza

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Winery

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Plasma TV

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number B75201772

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Akelarre San Sebastian
Akelarre San Sebastian
Akelarre
Hotel Akelarre
Akelarre Relais Châteaux
Akelarre Relais & Chateaux
Akelarre - Relais & Châteaux Hotel
Akelarre - Relais & Châteaux San Sebastián
Akelarre - Relais & Châteaux Hotel San Sebastián

Frequently asked questions

What is the cancellation policy at Akelarre - Relais & Châteaux?

Akelarre - Relais & Châteaux offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Akelarre - Relais & Châteaux?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Akelarre - Relais & Châteaux on 1 Dec 2026 start from NZ$764, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Akelarre - Relais & Châteaux?

Yep, Akelarre - Relais & Châteaux has a free self car park.

Are there any beaches close to Akelarre - Relais & Châteaux?

The closest beach to Akelarre - Relais & Châteaux is Concha Beach (4.8 km).

Is there a spa on site at Akelarre - Relais & Châteaux?

Yep, there is an onsite spa at Akelarre - Relais & Châteaux. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Akelarre - Relais & Châteaux have a pool?

Akelarre - Relais & Châteaux has an indoor pool.

What luxury perks are available at Akelarre - Relais & Châteaux?

Akelarre - Relais & Châteaux features a full-service spa, a winery and an indoor pool.

What makes Akelarre - Relais & Châteaux a romantic place to stay?

Couples spa treatments and a Michelin-starred restaurant, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Akelarre - Relais & Châteaux.

Does Akelarre - Relais & Châteaux serve breakfast?

Yep, complimentary full breakfast is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Akelarre - Relais & Châteaux?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Akelarre - Relais & Châteaux?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Akelarre - Relais & Châteaux?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Akelarre - Relais & Châteaux?

No, pets are not allowed.

Akelarre - Relais & Châteaux Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 153 reviews
Rating 8 - Good. 17 out of 153 reviews
Rating 6 - Okay. 7 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Not a single sunbed, which i found very odd. Loads of areas that could accommodate sunbeds so odd really.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I've ever stayed
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive, awesome service and food
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a very nice hotel with excellent service
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and beautiful views
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely perfect stay at Akelarre, from our initial welcome, to our lovely breakfasts, to all the very thoughtful snacks and treats left in our room each afternoon and evening. We felt genuinely cared for each day by the entire staff. Our room was clean, spacious, well-equipped, comfortable, and beautiful. And the location provided the most spectacular views from the common areas as well as from our room. Indoor self parking was included and convenient. Everything about the property and the staff showed attention to detail and genuine care for the experience. This was hands down our best, most unforgettable travel experience anywhere, and we travel a lot.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Special atmosphere.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wish we could stay longer

We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is extraordinary - incredibly beautiful. Staff was outstanding.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 10-Star if I could. Staying at this hotel was an experience for us. It has everything we wanted for the relaxing &re-energizing holiday. We definitely come back for our next holiday.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

Life of luxury

This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, but ufortunately some shortcomings

We had booked a room with a kingsized bed, but it turned out to be just two single beds put together. We where told that all the beds were this way. Very anoying to have that crack in the center of the bed, when you just want to cuddle in the nice surroundings of this else very nice hotel
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Akelarre We chose this hotel for one of the most important moments of our lives, as I proposed to my partner during our stay, so the bar was incredibly high. After researching many of the best 5-star hotels across Europe, Hotel Akelarre stood out immediately and exceeded every expectation. The setting is truly special. Located in the peaceful Igueldo countryside, you feel completely removed from the world, yet you are only a short drive from San Sebastián. Waking up to uninterrupted views over the Bay of Biscay, with nothing but birds and distant cowbells, is something we will never forget. The design is exceptional, with a beautiful modern and minimal style that blends seamlessly into the landscape. Every detail feels intentional, from the materials and lighting to the layout of the spaces. Our room was spacious, spotless, and incredibly comfortable, with a huge bed, luxurious bathroom, and breathtaking views. Breakfast was the best we have ever had, with high-quality local ingredients and excellent made-to-order dishes. The spa was also a highlight, offering a calm and relaxing space with incredible views. Service was warm, professional, and attentive throughout. A special thank you to Mikel for helping coordinate such an important moment for us. If I had one small note, it would be that cocktail options were slightly limited compared to the rest of the experience. Overall, this is a truly special hotel and perfect for a memorable stay or special occasion.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt im Akelarre war wunderbar - wunderschönes Hotel, die Architektur ist beeindruckend - sehr freundliches und hilfsbereites Personal, tolles Spa mit wundervollen Treatments. Also rundum toll, Danke!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel located just outside of San Sebastián old town, a taxi ride away. The room was lovely but the bathroom awkwardly laid out. We were slightly disappointed by the Michelin starred restaurant. The service felt routine, not special. Although each dish was creative and interesting, at times the presentation and presenter felt tired. Not a 3 star in our opinion.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay - 4 years since last time but still impressed with the quality of the room, the food and the staff. Stunning location and incredible sunsets! Dinner outside on the terrace was completely delicious. Every member of staff we met was smiley and friendly. Shame we could only stay one night this time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel établissement avec un personnel attentionné. Chambre vue mer
Stayed 1 night in Apr 2026