Skip to main content
Beginning of main content
4.3 out of 5

"Staff - lots of positives with some negatives that can be worked on. No split beds on arrival, one toilet role for 4 people, 2 towels for 4 people - a ... " More

By a verified traveller on Mon 08 Jan 2024

Enter dates to see availability

Hotel Description

A family-friendly stay in Sonaisali Island awaits you at DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island. You'll be 17.4 km (10.8 mi) from Port Denarau and 17.7 km (11 mi) from Port Denarau Marina. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing day at Spa can include massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, outdoor tennis court, and pool loungers as well as access to horse riding/rentals. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Attractions within a 30-minute drive of this 4-star Sonaisali Island hotel include Namaka Market and Wailoaloa Beach.

Room, 2 Queen Beds, Balcony, Beachfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$245* Per night/room 21 Apr. - 22 Apr.

Premium Room, 1 King Bed, Ocean View, Beachfront (BURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds, Ocean View (Bure)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Premium Room, Multiple Beds, Ocean View (Bure)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View (BURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island ratings based on 123 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

Everyone (65) Couples (13) Family (32)
4 out of 5
Staff - lots of positives with some negatives that can be worked on. No split beds on arrival, one toilet role for 4 people, 2 towels for 4 people - all workable

Posted by on 8 Jan. 2024

Was this review helpful to you?
5 out of 5
Great little resort that I would highly recommend for a short stay. Not a lot of eating options (Buffet or A La Carte only), but decent pricing for a Fijian resort. Staff are extremely attentive and friendly. Less family orientated, so was a much quieter, relaxed vibe. Stayed in a bure which was worth the extra money. Cannot recommend this place enough. Photo's online don't do it justice! Beautiful property to walk around.

Posted by on 6 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

7 Nov. 2023 by dt

We are so grateful for your 5* rating! Your feedback is extremely important to us, as it helps us to know that we are providing the best service possible. We're glad that you had a wonderful time with us and that we were able to make your stay comfortable and memorable. We hope to have the opportunity to host you again in the future.Kind Regards,DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

5 out of 5
I would highly recommend this property because it was always clean and well maintained. The staff there were absolutely beautiful an so welcoming. We enjoyed our stay for the 1 week we were there. Breakfast staff Toks, Jim & Tia were so lovely to us every morning never failed to let us down definitely 10/10 for them. Our Bar staff Amini & Pate hands down the most sociable staff to connect with an communicate with 10/10 customer service was on point an all the laughs. Our Buggy driver Jone always kept us safe an attended to bring us what we needed in the room everyday when he was on shift. Thank you very much double tree we will be back again xxx from the B78 girls 😊

Posted by on 6 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

7 Nov. 2023 by dt

Dear Moka,Thank you for the great feedback. We are glad that you had a wonderful stay with us, and we are proud of the great service from Toks, Jim, Tia, Amini, Jone and Pate.We will share feedback to them for their 10/10 customer service.Regards,The DoubleTree Management Team.

5 out of 5
The service was exceptional

Posted by on 1 Nov. 2023

Was this review helpful to you?
Comment from Hotel Management

1 Nov. 2023 by DT

Dear Sandra,Thank you for the 5* rating and it was lovely to know that you have a lovely stay. Regards,The DoubleTree Management Team.

3 out of 5
The property was pretty run down and very very basic. There is no beach access and the island is quite far out of the way. The staff were fanatsic, we enjoyed pool, swim up bar and food and drinks.

Posted by on 27 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

31 Oct. 2023 by DT

Dear Hannah Charlote,Thank you for taking the time to write a review about your experience. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our services and facilities.We look forward to hosting you again and hope to see you soon.Kindest regards,The DoubleTree Management Team.

4 out of 5
Substantial complex, catering to everybody. Clean and tidy rooms.

Posted by on 24 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

31 Oct. 2023 by DT

Dear Luana,Thank you for recommending our resort and it was nice to see that you enjoyed our clean and tidy rooms.We are looking forward to welcoming you again. Regards,The DoubleTree Management team

5 out of 5
The Staff were lovely and friendly each time we approached them. The rooms were cleaned daily and a special message left each day. My family and I will be returning to double tree in the future.

Posted by on 5 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

12 Oct. 2023 by DT

Dear Feras,Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it.Thank you again and looking forward for your next visit.Regards,The DoubleTree Mamagement Team.

5 out of 5
The staff were super helpful, amenities were great and the general atmosphere and vibe of the resort was amazing. The only thing that could improve is the hours of the kids club as only having 2 hours was not enough to be able to go and complete some activities. Overall though the resort was wonderful :)

Posted by on 11 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

20 Sep. 2023 by DT

Dear Ellen,Thank you for exceptional feedback and it was an honor to know that you had a great stay and the general atmosphere and vibe was great.We appreciate feedback on our kids' club opening hours as it will be shared to the Activites manager to review.Regards,The DoubleTree Management Team.

3 out of 5
The food is terrible. Buffet menu doesn’t suit what it’s says. All foods send to be packet or frozen and not fresh. Quality of choice of food not much. No Indian options no Chinese option. Just terrible I got sick from their Lovu buffet which was not even traditional Fijian lovu.

Posted by on 1 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

20 Sep. 2023 by DT

Dear Rakesh,We appreciate your feedback and we sincerely apologized for the inconvenience caused on your recent visit.We will share feedback on our food quality and offering to review for improvement.We have our food hygiene team who would have been happy to look into the food complained from our tradition Fijian show if it was shared to us during your stay.Hope you would give us a chance to visit us again in the future.Regards,The Doubletree Management Team.

5 out of 5
Would like to have a shuttle service from the hotel to make it easier to get around as taxi was not always dependable also main restaurant could have a smaller menu for dinner instead of having to eat buffet all the time beside that i would recommend double tree to my friends over all great resort and incredible staff Vinaka

Posted by on 15 Aug. 2023

Was this review helpful to you?
Comment from Hotel Management

31 Aug. 2023 by DT

Dear Robert McLellan,We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind ratings, and we hope to welcome you back again before long!Regards,The DoubleTree Management Team.

About the DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island

Location Naisali Island, Sonaisali Island,

Property Features

DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include meeting rooms and limo/town car service. A fitness center, spa services, and a terrace are also featured at the family-friendly DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island. Smoking is allowed in designated areas at this 4-star Sonaisali Island hotel.

  • 120 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2016
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Sofa bed
  • Refrigerator
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Transport

  • Property shuttles: Airport shuttle

Room Amenities

DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island offers 120 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • DVD player
  • Refrigerator
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island has 2 restaurants on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately FJD 45 for adults and FJD 22.50 for children
  • Fee for in-room wireless internet: FJD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: FJD 9.95 (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonaisali Island Resort
  • Fiji Sonaisali Island Resort
  • DoubleTree Resort Hilton Hotel Fiji Sonaisali Island
  • Hotel Sonaisali Island
  • Sonaisali Island Hotel Fiji
  • Sonaisali Island Resort Fiji Hotel Sonaisali Island
  • DoubleTree Resort Hilton Hotel Fiji
  • DoubleTree Hilton Fiji Sonaisali Island
  • DoubleTree Hilton Fiji
  • DoubleTree Resort by Hilton Hotel Fiji Sonaisali Island
  • DoubleTree Resort by Hilton Hotel Fiji Sonaisali Island
  • DoubleTree Resort by Hilton Hotel Fiji - Sonaisali Island Hotel

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.wotif.co.nz/Sonaisali-Island-Hotels-DoubleTree-Resort-by-Hilton-Hotel-Fiji---Sonaisali-Island.h1584731-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Sonaisali-Island-Hotels-DoubleTree-Resort-by-Hilton-Hotel-Fiji---Sonaisali-Island.h1584731-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Sonaisali-Island-Hotels-DoubleTree-Resort-by-Hilton-Hotel-Fiji---Sonaisali-Island.h1584731-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.