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Hotel UMass

Property class: 2.5

Photo gallery for Hotel UMass

A modern living room with a fireplace, red curtains, and a wooden dining table.
Property video
A modern hotel lobby with a large TV screen displaying the hotel name, red chairs, wooden shelves, and a clock on the wall.
A registration desk with a sign above it, a receptionist, and several people standing in line.
A hotel room with two beds, a dining table with a plate of food, a glass of water, and a bottle of wine.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is NZ$219
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
1 Campus Center Way, Amherst, MA, 01003
  • Place, University of Massachusetts Amherst
    ‪1 min walk‬
  • Place, Mullins Center
    ‪6 min walk‬
  • Place, Amherst College
    ‪6 min drive‬
  • Airport, Westfield, MA (BAF-Barnes Municipal)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with white linens and red accents, a large window with curtains, and a view of the outdoors.

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

A neatly made bed with white linens and a red throw blanket, flanked by two bedside tables with lamps and a phone.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a headboard, two bedside lamps, a window with curtains, and a view of buildings outside.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the area

Amherst

Hotel UMass places you steps from University of Massachusetts Amherst and within a 10-minute stroll of Mullins Center. Highlights at this hotel include 5 coffee shops/cafes, a restaurant and free continental breakfast. .The restaurant, The Commonwealth, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. There's also the convenience of self parking. .Sights within a 15-minute walk of this Amherst hotel include UMass Fine Arts Center and Athletic Fields North.

What's nearby

  • University of Massachusetts Amherst - 1 min walk - 0.0 km
  • UMass Fine Arts Center - 6 min walk - 0.6 km
  • Mullins Center - 6 min walk - 0.6 km
  • Athletic Fields North - 8 min walk - 0.7 km
  • Amherst College - 6 min drive - 2.9 km

Getting around

  • Amherst Station - 4 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 56 min drive

Restaurants

  • ‪Blue Wall - ‬4 min walk
  • ‪Procrastination Station - ‬4 min walk
  • ‪Green Fields - ‬4 min walk
  • ‪Primo Too Pizzeria Amherst - ‬4 min drive
  • ‪Protocol - ‬4 min drive

About this property

Hotel UMass

There's a restaurant on site, as well as 5 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A library, a vending machine, and multilingual staff are also featured at Hotel UMass. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Amherst hotel.

  • 1 building
  • 113 guestrooms or units
  • 5 levels
  • 5 coffee shops
  • Continental breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel UMass offers 113 air-conditioned accommodations with a safe and free newspapers. Select Comfort beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0004140080. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Frequently asked questions

What is the cancellation policy at Hotel UMass?

Hotel UMass offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel UMass?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel UMass on 28 Sept 2026 start from NZ$219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel UMass?

Yep, Hotel UMass has a secured self car park for USD 6.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel UMass?

The closest beach to Hotel UMass is Puffers Pond South Beach (2.9 km).

What makes Hotel UMass a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel UMass.

Does Hotel UMass serve breakfast?

Yep, free continental brekkie is offered at Hotel UMass.

Is there a free airport shuttle available at Hotel UMass?

No, Hotel UMass does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel UMass?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel UMass?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel UMass?

No, pets are not allowed.

Hotel UMass Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1020 reviews
Rating 8 - Good. 221 out of 1020 reviews
Rating 6 - Okay. 84 out of 1020 reviews
Rating 4 - Poor. 32 out of 1020 reviews
Rating 2 - Terrible. 27 out of 1020 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and very convenient!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the continental breakfast (gluten free section was very much appreciated) and the ease of parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and very helpful staff.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience would stay here again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for my visit
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the convenience of the hotel at UMASS, but it’s more than just that. Great breakfast, comfortable beds, and very friendly staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great Parking easy Location amazing Hotel clean, modern and comfy beds
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and very friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for graduation weekend! Convenient to everything and easy parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and quick check in, room was great, nice view, good breakfast and tea
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful on campus stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Great location. Breakfast was great. Staff were friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Free pass to the Umass fitness center.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean welcoming staff. Easy check in.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directions to the hotel and access to the hotel were absolutely atrocious. Once we were there and checked in the experience was wonderful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and comfortable room. Kiran was incredibly helpful!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the property. Staff was exceptional and the room had all the amenities of the large chain hotels.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Good breakfast. Great being on campus.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and it was a plus to be right on campus! We will be back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good! Great location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Room was super comfy and breakfast hit the spot.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025