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Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and 24-hour fitness centre

Photo gallery for Tru by Hilton Chicopee Springfield

Lobby
Premium bedding, down duvets, blackout curtains, iron/ironing board
Terrace/patio
Exterior
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
The current price is NZ$177
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
440 Memorial Dr, Chicopee, MA, 01020
  • Place, Baystate Medical Center
    ‪6 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(73 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

About the area

Chicopee

At Tru by Hilton Chicopee Springfield you'll be within a 20-minute stroll of Chicopee Falls Dam and Chicopee Memorial State Park. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Free on-the-go breakfast is available daily between 6 AM and 10 AM. .Attractions within a 10-minute drive of this Chicopee hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Chicopee Falls Dam - 17 min walk - 1.5 km
  • Baystate Medical Center - 6 min drive - 8.5 km
  • MassMutual Center - 9 min drive - 11.7 km
  • MGM Springfield - 9 min drive - 12.0 km
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.4 km

Getting around

  • Holyoke Station - 12 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Dunkin' - ‬14 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬9 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and 24-hour fitness centre
Tru by Hilton Chicopee Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A terrace, an arcade/games room, and a picnic area are also featured at Tru by Hilton Chicopee Springfield. Self parking is free.

This Chicopee hotel is smoke free.

  • 1 floor
  • 108 guestrooms or units
  • Built in 2018
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Tru by Hilton Chicopee Springfield offers 108 accommodations with an iron/ironing board and blackout curtains. Beds feature down duvets and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

Indoor pool
Hampton Inn Chicopee/Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,011 reviews
The price is NZ$210
includes taxes & fees
9 Nov - 10 Nov
Hampton Inn Chicopee/Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0004550610. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

What is the cancellation policy at Tru by Hilton Chicopee Springfield?

Tru by Hilton Chicopee Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on 24 Nov 2025 start from NZ$177.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Chicopee Springfield?

Yep, Tru by Hilton Chicopee Springfield has a free self car park.

Are there any beaches close to Tru by Hilton Chicopee Springfield?

The closest beach to Tru by Hilton Chicopee Springfield is Haviland Pond Beach (8.3 km).

Does Tru by Hilton Chicopee Springfield have a pool?

Tru by Hilton Chicopee Springfield has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What makes Tru by Hilton Chicopee Springfield a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Tru by Hilton Chicopee Springfield.

Is Tru by Hilton Chicopee Springfield family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as art supplies and free infant beds in the guestrooms, it's no surprise that Tru by Hilton Chicopee Springfield is a hit with families.

Does Tru by Hilton Chicopee Springfield serve breakfast?

Yep, our guests love the free on-the-go breakfast here! Available daily from 6 AM to 10 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Tru by Hilton Chicopee Springfield?

No, Tru by Hilton Chicopee Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Chicopee Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1004 reviews
Rating 8 - Good. 206 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yanira

Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, super clean, definitely will be back
Stayed 1 night in Aug 2025

8/10 Good

Kimberlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Loved the welcome coffee and the pancake machine .very minimalist hotel but clean
Stayed 1 night in Aug 2025

8/10 Good

Pilar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Luciane

Liked: Amenities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, a little noisy

The hotel is nice, super clean and staff very pleasant. It’s located a very convenient spot with tons of restaurants and shopping so close. Parking is ample. Rooms are very basic but contemporary. Only real complaint is the noise from other rooms. It literally sounds like someone is outside your door but they are above, below or beside you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paris nailed this location. Very clean, inviting, fun, energetic. So much better than my last hotel at the same cost. I don't want to leave! Honestly not a bad thing to say about this place. It's aTuesday and it's booked. Short of magical, it's definitely worth the stay ✨️ wish i could add my pics to show you. 5+++ rating
Welcome screen w my name
View from entrance
Shower with unique dispensers for wash/shampoo/ conditioner
Open sink w unique dispenser for lotion/soap
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice people. Very accommodating.
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
room is for overnight stay ONLY. NO closet space NO dresser for extended stay comfort Not for ME,WILL NOT STAY AT ANOTHER TRU HOTEL and only 1 NOT comfortable chair
Stayed 10 nights in Jul 2025

4/10 Poor

Lisa, Otsego

Disliked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service
Staff is
Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once or twice a year. It’s always a nice experience at this price point. The breakfast is better than most (great coffee!) and rooms are comfortable.
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accommodating and friendly
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Travelled with partner
It was very loud at times around 2 am the other guests had very loud rooms the shower curtain and the way the shower is we had to layer towels on the floor to soak up the water our floor was soaked no vent in the bath the fridge didn’t work to keep drinks cold
Stayed 7 nights in Jul 2025

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Stayed 1 night in May 2025

8/10 Good

Ana, hollis

Liked: Cleanliness, amenities, property conditions & facilities
Fine. We came for a large conference in Springfield MA and everything was booked. The price was not normal for this level property in this location normally, but supply & demand dictated higher prices for our dates. Nothing special about the property but also nothing particularly “wrong” either. Just fine.
Stayed 1 night in Apr 2025

2/10 Terrible

James

Didn’t have my reservation, they took my money. I ended up paying twice.
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was consistently high achieving in all areas. Staff was friendly and attentive. Many breakfast options including pancakes, oatmeal, scrambled eggs, hard-boiled eggs, bagels, cold cereal, yogurt and selection of fruit. Breakfast staff was present in the dining area, refilling items as needed and discreetly cleaning tables after guests left. Always staff at front desk and very responsive to questions and requests. Posted "Quiet Hours" on every floor of 10pm - 6am.
Stayed 1 night in Jul 2025

6/10 Okay

Luri

We found two roach like bugs in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Stayed 3 nights in Jul 2025