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Crowne Plaza Kunshan by IHG

Photo gallery for Crowne Plaza Kunshan by IHG

A spacious lobby with a high ceiling, a central seating area, and large windows offering views of the outdoors.
A modern lobby with high ceilings, a central seating area, and a staircase leading to an upper level.
A traditional Chinese building with a reflection in the water, featuring a stone staircase leading to the entrance.
A modern indoor swimming pool with a glass ceiling, wooden deck, and lounge chairs.
A modern restaurant with high ceilings, large windows, and a central dining area with tables and chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$122
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
  • Place, Tinglin Park
    ‪4 min drive‬
  • Place, Wanda Plaza Kunshan
    ‪6 min drive‬
  • Place, Yongxin Square
    ‪9 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

Standard Room, 1 King Bed, Club lounge access, City View

Standard Room, 1 King Bed, Club lounge access, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access

A modern bathroom with a glass-enclosed shower, a large mirror, and a bathtub with rose petals.

Suite, 1 Bedroom, Club lounge access

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room (Upgraded)

Down duvets, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Dining Area)

A modern bathroom with a large bathtub, a vanity with a mirror, and a view of the city.

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Down duvets, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View (High Floor)

A hotel room with two beds, a desk, a chair, a lamp, and a view of tall buildings.

Standard Room, 2 Single Beds, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

A hotel room with two beds, a desk, a chair, a lamp, and a view of tall buildings.

Standard Room, 2 Single Beds, Club lounge access, City View (Lounge Access)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Suzhou

Crowne Plaza Kunshan by IHG places you in the heart of Suzhou, connected to a shopping centre and 3.8 km (2.4 mi) from Tinglin Park. Highlights at this luxury hotel include 2 restaurants, an indoor swimming pool and free self-parking. .The buffet restaurant, 飨食汇, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 5-property class Suzhou hotel include Wanda Plaza Kunshan and Yongxin Square.

What's nearby

  • Tinglin Park - 4 min drive - 3.7 km
  • Wanda Plaza Kunshan - 6 min drive - 5.8 km
  • Yongxin Square - 9 min drive - 8.8 km
  • Kunshan Forest Park - 13 min drive - 13.7 km
  • Yangcheng Lake - 15 min drive - 15.4 km

Getting around

  • Yangshan South Station - 23 min drive
  • Suzhou North Station - 33 min drive
  • Hongqiao International Airport (SHA) - 65 min drive

Restaurants

  • ‪奥灶馆 | Ao Zao Guan - ‬3 min drive
  • ‪星巴克 - ‬3 min drive
  • ‪龙王面馆 - ‬4 min drive
  • ‪昆山景港花園酒店 - ‬4 min drive
  • ‪星巴克 - ‬3 min drive

About this property

Crowne Plaza Kunshan by IHG

Crowne Plaza Kunshan by IHG offers its guests an indoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The luxury Crowne Plaza Kunshan by IHG also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 312 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Kunshan by IHG offers 312 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. Televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 162 reviews
The price is NZ$129
includes taxes & fees
23 Aug - 24 Aug
Courtyard by Marriott Kunshan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 彩丰楼
  • 飨食汇

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Frequently asked questions

What is the cancellation policy at Crowne Plaza Kunshan by IHG?

Crowne Plaza Kunshan by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Kunshan by IHG?

As of 16 Aug 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan by IHG on 23 Aug 2026 start from NZ$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Kunshan by IHG?

Yep, Crowne Plaza Kunshan by IHG has a free self car park. Onsite parking is limited.

Does Crowne Plaza Kunshan by IHG have a pool?

Crowne Plaza Kunshan by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Crowne Plaza Kunshan by IHG?

Crowne Plaza Kunshan by IHG features a health club, an indoor pool and 2 restaurants.

Is Crowne Plaza Kunshan by IHG family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Kunshan by IHG is a hit with families.

Does Crowne Plaza Kunshan by IHG serve breakfast?

Sure does, buffet brekkie is offered at Crowne Plaza Kunshan by IHG.

Is there a free airport shuttle available at Crowne Plaza Kunshan by IHG?

No, Crowne Plaza Kunshan by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Kunshan by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Kunshan by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Kunshan by IHG?

No, pets are not allowed.

Crowne Plaza Kunshan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 73 reviews
Rating 8 - Good. 24 out of 73 reviews
Rating 6 - Okay. 4 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Boon Fook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly above standard level
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

bin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
由于被中国国企接盘了运营，已经完全没有了皇冠品牌的各方面舒适度，基本属于国内三星级水平。
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

YUNGCHIN

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
房間很大，但是整體影響CROWN PLAZA的評價： 1.訂的是三人房，備品都只有2人，還要自己打電話要求。 2.早餐環境髒亂不堪，桌面、地面都是食物，吵雜凌亂、無人帶位，還有人一直打包，服務員勤快度不夠，未勤於清潔打掃、管理，實在不像四星以上飯店。 3.然後線上已付房費，退房未與我確認，直接重複刷卡，直到我自己發現客訴。 整體超級差評，壞了Crown plaza名聲。
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Yu-Sheng

Liked: Cleanliness, staff & service, amenities
客房很乾淨，服務態度很棒。
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness, staff & service
打理房間清潔的女士服務態度非常好.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的酒店

酒店服務很好, 員工很有禮貌很幫忙.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務人員有禮貌

整體都是滿分
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Chih-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

yeongchul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

HUNGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Wei Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大致上都很棒

房間很大，隔音不錯，可惜浴缸有點髒，房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好，服務人員態度親切，只住了一晚有點可惜！
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019
Verified review

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地条件最高

ショッピングモールに隣接しているのでとても便利
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Verified traveller

立地良し

ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Ding yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay experience.

Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Oscar

Bra hotell för en affärsresa
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Still the best hotel in Kunshan for business trip but service need to be improved. Staffs are not so professional and not so kind...not many can understand English...worst when there are many group tourists... better change to another hotel when you find a big group!!
Stayed 2 nights in Aug 2018