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Mercure Sydney Parramatta

4.5 star property

Photo gallery for Mercure Sydney Parramatta

Breakfast, lunch and dinner served
Miscellaneous
Bar (on property)
Front of property – evening/night
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$215
includes taxes & fees
15 Apr - 16 Apr

Explore the area

View map
106 Hassall Street, Rosehill, NSW, 2142
  • Place, Rosehill Gardens Racecourse
    ‪5 min walk‬
  • Place, University of Western Sydney Parramatta Campus
    ‪16 min walk‬
  • Place, Westfield Parramatta Shopping Centre
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Suite

Executive Spa Suite

Executive Spa Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

Classic Twin Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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4.9 out of 5, Exceptional, 372 reviews
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About the area

Sydney

A luxury stay in Sydney awaits you at Mercure Sydney Parramatta. You'll be 0.8 km (0.5 mi) from Rosehill Gardens Racecourse and 4.4 km (2.7 mi) from Westmead Hospital. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .M Restaurant and Bar is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym, outdoor tennis court and pool loungers. 1431 square feet (133 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Rosehill hotel include Qudos Bank Arena and Accor Stadium.

What's nearby

  • Queens Wharf Reserve - 5 min walk - 0.5 km
  • Port Jackson Bay - 5 min walk - 0.5 km
  • Rosehill Gardens Racecourse - 5 min walk - 0.5 km
  • University of Western Sydney Parramatta Campus - 16 min walk - 1.4 km
  • Westfield Parramatta Shopping Centre - 19 min walk - 1.6 km

Getting around

  • Sydney Camellia Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪5 Loaves Cafe - ‬8 min walk
  • ‪Meraki Merchants - ‬13 min walk
  • ‪Milano Espresso - ‬12 min walk
  • ‪A2B Sweets & Restaurant - ‬13 min walk
  • ‪KFC - ‬2 min walk

About this property

Mercure Sydney Parramatta

Mercure Sydney Parramatta offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1431 square feet (133 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Sydney Parramatta. For a fee, parking is available.

This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 7 levels
  • 1431 sq ft of conference space
  • 133 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Sydney Parramatta offers 165 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Exterior
Novotel Sydney Parramatta
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 1,003 reviews
The price is NZ$224
includes taxes & fees
29 Mar - 30 Mar
Novotel Sydney Parramatta

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends; AUD 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • M Restaurant and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 27 January:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 per person
  • Covered self-parking fee: AUD 25 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 17 065 560 885

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Parramatta
Mercure Parramatta
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel
Mercure Sydney Parramatta Rosehill
Mercure Sydney Parramatta Hotel Rosehill

Frequently asked questions

What is the cancellation policy at Mercure Sydney Parramatta?

Mercure Sydney Parramatta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sydney Parramatta?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Sydney Parramatta on 15 Apr 2026 start from NZ$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Sydney Parramatta?

Yep, Mercure Sydney Parramatta has a covered self car park with in/out privileges for AUD 25 per night. A self car park is also available, for a fee.

Does Mercure Sydney Parramatta have a pool?

Mercure Sydney Parramatta has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mercure Sydney Parramatta a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Mercure Sydney Parramatta.

Is Mercure Sydney Parramatta family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Mercure Sydney Parramatta is a hit with families.

Does Mercure Sydney Parramatta serve breakfast?

Sure does, buffet breakfast is offered weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Mercure Sydney Parramatta?

No, Mercure Sydney Parramatta does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sydney Parramatta?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed seasonally each year from December 15 until January 27.

What time are check-in & check-out at Mercure Sydney Parramatta?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Sydney Parramatta?

No, only service animals are allowed.

Mercure Sydney Parramatta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 340 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, bed was so comfortable. The toilet seat was broken, mold on roof in bathroom. Breakfast was very nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous, friendly and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Arun

Stayed 1 night in Nov 2025

8/10 Good

Marius

Liked: Cleanliness, staff & service, amenities
Good location and clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Glen

Stayed 1 night in Dec 2025

6/10 Okay

Hari

Liked: Cleanliness
Stayed 4 nights in Dec 2025

4/10 Poor

Michael

Stayed 1 night in Dec 2025

4/10 Poor

Madeleine

Stayed 2 nights in Dec 2025

10/10 Excellent

kayla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, great location.
Stayed 1 night in Dec 2025

4/10 Poor

Belinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed here as I was exhibiting at at consumer show nearby. Realised I was paying $750 for Saturday night. What an insult when Fri night was just over $200 (what it was worth) This is purely price gouging! The common areas (hallway doors etc had paint chips and looked completely rundown. The room itself not bad, although no main light, so relying on bed side lamps etc. Bathroom run down, clearly poorly maintained/cleaned over the years and mould on the roof. Taps in shower and basin nit labelked hot/cold and the basin cold tap would swivel around past off and start running again. Jug/kettle looked grubby, wouldnt use. Cupboard around mini bar had an internal light that went all night... couldnt get it turned off. LED so bright - tried to cover with a towel as light reflecting from mirror directly into my line if sight in thd dark but without much success. No restaurant, bar or room service for this $750 Sat night, and I had to get dressed and go to reception to get a $5 can of soft drink. Staff were reasonably friendly and ordering a taxi waz very efficient. Overall, what a disappointing experience. Will think twice before booking any Mercure again. I spend 40% of my time in hotels for work and this just didnt stack up for the money.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities
The hotel and room were amazing! Booked last minute as had to move hotels, super quick and easy, lovely staff greeted on arrival, secure car park and overall a great experience!
Stayed 2 nights in Nov 2025

8/10 Good

Bradley

Stayed 2 nights in Nov 2025

10/10 Excellent

Amoldeep

Stayed 1 night in Oct 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I found the hotel quite modern. Bed was massive.
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Staff & service, property conditions & facilities
The front desk was great. The room and amenities were great. Loved the bed and the pillows! The view was splendid from my room, 722. The only thing was the
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Stayed 1 night in Oct 2025

6/10 Okay

James WILLIAM

Travelled with partner
Happy hour was a good initiative which we enjoyed.
Stayed 6 nights in Oct 2025

8/10 Good

Haejin

Liked: Cleanliness, staff & service, room comfort

Thank you!

Overall ...every staff member was very hospiitable and exceptionally service minded. They made our experience at Mercure Parramatta a pleasant and memorable one. Stand out employees included Michael (f/d), Jenna (f&b), the lovely girl who checked us in and the housekeeping lady who went out of her way to help us! Enjoyed the pool and tennis courts :)
Stayed 1 night in Oct 2025

10/10 Excellent

Madeleine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location to stay, very convenient location and close to everything you need. Would definitely stay again!
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

osman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely staff
Stayed 2 nights in Sep 2025