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4.4 out of 5

"The stay suited our purposes, but we would not book again because of the stairs (did not realise we would need to climb 14 steps to bed (one disabled ... " More

By a verified traveller on Sat 28 Oct 2023

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Hotel Description

Bay Palm Motel places you steps from Mount Maunganui Beach and within a 10-minute stroll of Papamoa Beach. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 8:30 AM. There's also the convenience of free parking nearby.

In the area of this 3.5-star Mount Maunganui motel, you'll find Mount Maunganui.

Studio, Accessible, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$168* Per night/room 14 Apr. - 15 Apr.

Standard Apartment, 1 Bedroom, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room, Multiple Beds, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 5 Max

Queen Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Bay Palm Motel ratings based on 139 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bay Palm Motel

Everyone (75) Couples (24) Family (31)
3 out of 5

Posted by on 18 Jan. 2024

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4 out of 5
The stay suited our purposes, but we would not book again because of the stairs (did not realise we would need to climb 14 steps to bed (one disabled person). Otherwise it was a very good accommodation.

Posted by on 28 Oct. 2023

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5 out of 5
Great customer service, excellent location and lovely, clean swimming pool to use.

Posted by on 13 Oct. 2023

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4 out of 5

Posted by on 10 Jul. 2023

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5 out of 5
Clean comfy room. Friendly, helpful staff and the easiest check-in I've ever had. Thank you!

Posted by on 8 May 2023

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5 out of 5

Posted by on 2 Apr. 2023

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4 out of 5
Nice neat tidy place

Posted by on 24 Mar. 2023

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5 out of 5
clean, good location, comfortable bed ,close to the Bayfield shops ,friendly staff. nothing we didn't like.

Posted by on 31 Aug. 2022

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5 out of 5
Easy hassle free check in. Nice rooms and good value for the price paid

Posted by on 24 Aug. 2022

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5 out of 5
Air con needed an update - would not be good in summer, fortunately there was a heater also, so that was good.

Posted by on 24 Aug. 2022

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Property Features

WiFi is free in public spaces. A business center and a meeting room are available. Event space at this motel measures 431 square feet (40 square meters) and includes conference space. A seasonal outdoor pool, tour/ticket assistance, and barbecue grills are also featured at Bay Palm Motel. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Tauranga motel.

  • 1 floor
  • 16 guestrooms or units
  • 2 buildings
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1999
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Bay Palm Motel offers 16 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Tauranga motel provides complimentary wireless Internet access. Premium satellite television is provided. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 8:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 23
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8:30 PM
  • Saturday - Sunday: 8:00 AM - 8:30 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 7:30 AM - 8:30 PM
  • Saturday - Sunday: 8:00 AM - 8:30 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 14–14 for adults, and AUD 14–14 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Palm Motel
  • Bay Palm Motel Mount Maunganui
  • Bay Palm Mount Maunganui
  • Motel Palm Bay
  • Bay Palm Motel Motel
  • Bay Palm Motel Tauranga
  • Bay Palm Motel Motel Tauranga

You should know

  • The seasonal pool will open in October and close in April.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.