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4.3 out of 5

"Front desk service was very good.. Dryer did not work. " More

By a verified traveller on Sat 10 Oct 2020

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Hotel Description

The Atrium Apartments places you steps from Mount Maunganui Beach and within a short 5-minute stroll of Mount Hot Pools. Highlights at this beach property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features free WiFi, a furnished balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a flat-screen TV, and a ceiling fan are also available. Housekeeping is available once per stay.

Enjoy the fitness center, sauna, and seasonal outdoor swimming pool. Other amenities include free WiFi in public areas and spa services. There's also the convenience of free self parking.

With a stay at this 3.5-star Mount Maunganui property, you'll be 2 km (1.2 mi) from Mount Maunganui.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$173* Per night/room 29 Nov. - 30 Nov.

Three-Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Two-Bedroom Apartment: Lower Floor

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One-Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two-Bedroom Apartment: Higher Floor

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 2 Bedrooms, 2 Bathrooms, Harbour View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Atrium Apartments ratings based on 104 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Atrium Apartments

Everyone (46) Couples (19) Family (31)
5 out of 5

Posted by on 26 Oct. 2020

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5 out of 5

Posted by on 11 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Sheryl

Thanks for taking the time to rate us and we love 5/5. We hope you get to stay again!

4 out of 5
Front desk service was very good.. Dryer did not work.

Posted by on 10 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Sheryl

Thank you for your review. Not sure which room you were in but will check all the dryers thank you for notifying us.

5 out of 5
Handy to amenities such as cafes, hotpools and walking around the mount. There are lovely views from the apartment to the ocean and harbour.

Posted by on 8 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Sheryl

Thank you for your top rating of The Atrium apartments at The Mount! We are pleased you enjoyed being close to all amenities and the great location.

4 out of 5

Posted by on 1 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Sheryl

Thank you for rating us highly!

5 out of 5
Very convenient room layout, 2 bedrooms, great for a family of 4. Super good location. Easy to walk to all amenities. The view from the balcony is amazing!

Posted by , from Auckland on 28 Sep. 2020

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Comment from Hotel Management

13 Oct. 2020 by Sheryl

We love our super holiday location too, so handy for cafes, restaurants, parks, walking the beautiful Mount, soaking in the Salt Water hot pools at the end of the street. We hope you get to come again to The Atrium

4 out of 5
Great location and cute tidy apartment. Equipped with everything you need for a holiday away

Posted by , from Queenstown, NZ on 23 Sep. 2020

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Comment from Hotel Management

13 Oct. 2020 by Sheryl

We are thrilled you found our fully equipped apartment met all your expectations at The Atriium

4 out of 5

Posted by on 20 Sep. 2020

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Comment from Hotel Management

21 Sep. 2020 by Reception

Thanks for rating us highly!

2 out of 5
Just adequate. Slightly tired, broken toilet seat, very small living area, not serviced daily...no clean towels. Good location.

Posted by , from New Zealand on 18 Sep. 2020

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Comment from Hotel Management

22 Sep. 2020 by Reception

Hi Carol, thank you for taking the time to do a review. To clarify we are not a daily serviced apartment complex, however,they are serviced weekly on weekly stays. We are a motel style complex the apartments are compact with fully equipped kitchen and laundry. Sorry the toilet seat was loose, if that happens again please let us know and our handyman on site will attend to it. We hope you had a good trip back.

3 out of 5
Great location. Room was very tired looking with some stains on carpet and blinds in need of repair. I suspect there is a mix of different apartments as some looked a lot newer than others. Might just be the luck of the draw. Good service though and easy check in and check out. Just very much a 3 star room at best.

Posted by , from Auckland on 9 Aug. 2020

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Comment from Hotel Management

22 Sep. 2020 by Reception

Thanks Jen, yes you are right the apartments are individually owned and vary, many have just been renovated and others are in the process, can you let me know which one this was so we can make sure it is on the list and follow through with the owner please, that would be appreciated.

Property Features

The Atrium Apartments offers its guests an outdoor pool, a sauna, and a fitness center. WiFi is free in public spaces. Spa services, barbecue grills, and a garden are also featured at The Atrium Apartments. Free self parking is available. This Mediterranean Mount Maunganui apartment is smoke free.

  • 60 guestrooms or units
  • 6 levels
  • Built in 2000
  • Dry cleaning
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Atrium Apartments offers 60 accommodations with washers/dryers and irons/ironing boards. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers. This Mount Maunganui apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (once per stay)
  • Iron and ironing board
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

If you are planning to arrive after reception hours

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Atrium Apartments Apartment Mount Maunganui
  • Atrium Apartments Mount Maunganui
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  • The Atrium Apartments Apartment Mount Maunganui

You should know

  • The seasonal pool will open in November and close in April.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.