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4.6 out of 5

"Hosts were so lovely and welcoming. It was quiet and easy to find. Beautiful views, even when it rained during the first day of our stay. Would absolu ... " More

By a verified traveller on Sat 14 Oct 2023

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Hotel Description

A family-friendly stay in Thames awaits you at Grafton Cottage & Chalets. You'll be 3.1 km (1.9 mi) from Goldfields Shopping Centre and 3.3 km (2.1 mi) from Thames Historical Museum.

Flat-screen TVs with DVD players are featured in all 6 individually decorated accommodations, and you can enjoy free WiFi, furnished balconies or patios, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Hair dryers, irons/ironing boards, and free toiletries are also available.

Enjoy the outdoor swimming pool and spa tub as well as access to a playground. Other amenities include free WiFi in public areas, a free manager's reception, and a snack bar/deli. Continental breakfast is available. There's also free self parking, along with the convenience of a free area shuttle.

Chalet (Kowhai)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$192* Per night/room 18 Apr. - 19 Apr.

Chalet (Camellia)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Chalet (Kauri)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Chalet (Manuka)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Chalet (Rose)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Chalet (Rata)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grafton Cottage & Chalets ratings based on 79 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grafton Cottage & Chalets

Everyone (37) Couples (32) Family (8)
5 out of 5
Good spot

Posted by on 16 Oct. 2023

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5 out of 5
Hosts were so lovely and welcoming. It was quiet and easy to find. Beautiful views, even when it rained during the first day of our stay. Would absolutely stay here again.

Posted by on 14 Oct. 2023

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5 out of 5
Lovely property, the manager was so helpful just a note for families the beds are upstairs and only single hand rail So it is a bit daunting if travelling with parents - also Navman does not take you directly to the route so a phone call sorts that out. Older property however well suited to us

Posted by on 5 Sep. 2023

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4 out of 5
Great view and Alby the host was super friendly and helpful.

Posted by on 1 Sep. 2023

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5 out of 5
This property over excelled my expectations i was so impressed with the welcoming friendly nature and well impressed with the room the picture's dont give you the feeling that you do when you see it for your own eyes and experience it yourself will not be disappointed in anyway apart from when you have to leave id recommend this to all travelers lovers all types nice quite beautiful view holiday i will definity go back again and again heads up paul here from last night the batters are flat in the tv remote so i turned it of by the wall forgot to tell you

Posted by on 30 Aug. 2023

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4 out of 5
this is a very unique and quirky motel/accommodation experience. Due to the situation high up a hill providing amazing views across Thames, the out door/uncovered wooden steps and track would not be suitable for everyone.

Posted by on 10 Aug. 2023

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3 out of 5
Seemed to have power problems with intermittent delivery. Heat pump difficulties. Otherwise spacious and well presented.

Posted by , from Katikati on 1 Jul. 2023

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2 out of 5
Three towels for three people for two nights. The pull out sofa bed was extremely uncomfortable.

Posted by on 5 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by Rachel

Hi Darryn - rather cheeky to be leaving a 2 for your stay when you arrived at our place with an extra person and decided to party for most of the night, being asked twice by us as well as the next unit to please be quiet. Furniture was moved out of the unit for your extra person to be accommodated and a mattress put into the unit.You were still asleep at service time after the partying and did not come to reception to ask for anything after missing the service. Perhaps we should have woken you.As I say rather cheeky to be thinking that it’s ok to give us a 2! Not sure you would want your ‘guest’ rating!

5 out of 5
The privacy and quiet was superb. It needed a bit of an update in the chalet but we enjoyed our stay overall.

Posted by on 5 May 2023

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5 out of 5
I thoroughly enjoyed my stay at this hidden gem :)

Posted by on 25 Aug. 2022

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About the Grafton Cottage & Chalets

Location 304 Grafton Road, Thames, 0800

Property Features

Grafton Cottage & Chalets offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. A free manager's reception is offered. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Grafton Cottage & Chalets. An airport shuttle (available on request) is available for a fee. Self parking is free. This 4-star Thames cottage is smoke free.

  • 6 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Rollaway/extra beds available
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and shopping center shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Grafton Cottage & Chalets offers 6 accommodations with DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Accommodations at this 4-star cottage have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Thames cottage provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Private balcony or patio (furnished)
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

The cottage hosts a free manager's reception on select days.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.

Grafton Cottage & Chalets offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: NZD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 4
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 per person
  • Airport shuttle fee: NZD 140.00 per vehicle (roundtrip)
  • Pet fee: NZD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grafton Cottage
  • Grafton Cottage Chalets House
  • Grafton Cottage Chalets House Thames
  • Grafton Cottage Chalets Thames
  • Grafton Cottage Chalets
  • Grafton Cottage Chalets Thames
  • Grafton Chalets Thames
  • Grafton Chalets
  • Grafton & Chalets Thames
  • Grafton Cottage & Chalets Thames
  • Grafton Cottage & Chalets Cottage
  • Grafton Cottage & Chalets Cottage Thames

You should know

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.