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City Hotel Lonestar Shinjuku

3.0 star property

Photo gallery for City Hotel Lonestar Shinjuku

Exterior
Lobby
Reception hall
Standard Twin Room, Non Smoking
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2-12-12 Shinjuku, Tokyo, Tokyo Prefecture, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪3 min walk‬
  • Place, Shinjuku Isetan
    ‪4 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Single Room, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Double Room, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Single Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Deluxe Single Room, Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Double Room, Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed, Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Tokyo

City Hotel Lonestar Shinjuku puts you in the centre of Tokyo, 0.7 km (0.4 mi) from Shinjuku Gyoen National Garden and 2.2 km (1.4 mi) from Meiji Jingu Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and luggage storage. .This 3-property class Shinjuku hotel is 3.8 km (2.4 mi) from Tokyo Imperial Palace and 3.9 km (2.4 mi) from Shibuya Crossing.

What's nearby

  • Isetan Department Store Shinjuku - 3 min walk - 0.3 km
  • Shinjuku Isetan - 4 min walk - 0.4 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Samurai Museum - 8 min walk - 0.7 km
  • Omoide Yokocho - 9 min walk - 0.8 km

Getting around

  • Shinjuku-sanchome Station - 1 min walk
  • Shinjuku Station - 10 min walk
  • Tokyo (HND-Haneda) - 39 min drive

Restaurants

  • ‪Eagle Tokyo - ‬1 min walk
  • ‪AiSOTOPE LOUNGE - ‬1 min walk
  • ‪GOLDFINGER - ‬1 min walk
  • ‪Kinsmen - ‬1 min walk
  • ‪吉龍軒 - ‬1 min walk

About this property

City Hotel Lonestar Shinjuku

There's a restaurant on site. Public spaces have free WiFi. City Hotel Lonestar Shinjuku also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 50 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Dining venue
City Hotel Lonestar Shinjuku offers 50 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. 30-inch flat-screen televisions come with cable channels. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Air-conditioning
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The price is NZ$148
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Hotel Lonestar
City Hotel Lonestar Shinjuku
City Lonestar Shinjuku
Hotel Lonestar
Shinjuku City Hotel Lonestar
City Hotel Lonestar Shinjuku, Tokyo
City Hotel Shinjuku
City Lonestar
City Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel
City Hotel Lonestar Shinjuku Tokyo
City Hotel Lonestar Shinjuku Hotel Tokyo

Frequently asked questions

What is the cancellation policy at City Hotel Lonestar Shinjuku?

City Hotel Lonestar Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to City Hotel Lonestar Shinjuku?

The closest beach to City Hotel Lonestar Shinjuku is Odaiba Beach Park (9.1 km).

Is there a free airport shuttle available at City Hotel Lonestar Shinjuku?

No, City Hotel Lonestar Shinjuku does not offer an airport shuttle service.

Is there a bar or restaurant at City Hotel Lonestar Shinjuku?

Yep, you can grab a meal at City Hotel Lonestar Shinjuku's onsite restaurant.

What time are check-in & check-out at City Hotel Lonestar Shinjuku?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at City Hotel Lonestar Shinjuku?

No, pets are not allowed.

City Hotel Lonestar Shinjuku Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 160 out of 698 reviews
Rating 8 - Good. 353 out of 698 reviews
Rating 6 - Okay. 135 out of 698 reviews
Rating 4 - Poor. 39 out of 698 reviews
Rating 2 - Terrible. 11 out of 698 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in was exceptionally small for 2 people
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides free and simple breakfast, and is just beside a metro station.
Stayed 7 nights in Dec 2019

10/10 Excellent

Ben, Singapore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and good size. Its quiet even though there are many interesting PUB and drinking joints all around. Its really safe here, compared to Kabukichou-area. The breakfast spread is good and great tasting. All counter staff are friendly and helpful. Check out time is 12noon. Most guests are young couples.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was fine. Location is very good.
Stayed 3 nights in Nov 2019

10/10 Excellent

Anchalee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Oct 2019

6/10 Okay

Carlos

Liked: Cleanliness
Pros: location Cons: old building, we got a room near to the fire escape stairs so it was extremely noisy most of the time as it seems the washing machines of the cleaning service are upstairs and they use them to go up
Stayed 3 nights in Oct 2019

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, property conditions & facilities

A Bargain in Shinjuke

This is a basic hotel with very small rooms. Breakfast was just bread, hardboiled eggs, juice and coffee. Located in an area with many gay bars.
Stayed 3 nights in Sep 2019

8/10 Good

Kristin, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but immaculate. Good location in Shinjuku.
Stayed 2 nights in Sep 2019

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint little place in a big neighborhood

As long as you are well aware that the room will be small, your expectations will be fully met. Bed is hard, but that is the norm for Japanese accommodations. Small touches were appreciated. Slippers, towel basket, toothbrush just to name a few.
Stayed 1 night in Sep 2019

6/10 Okay

Erez

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not recommended for couples

Double room TOO SMALLLLL for couple! VERY VERY POOR Breakfast. No vegetables! When we come back to our room they give us the key without check how is us...
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by to restaurants and shop; friendly and helpful staff; clean room with sufficient amenities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was far too stiff but otherwise the location was perfect, the breakfast was great and the wifi worked perfectly
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very uncomfortable beds, very old hotel

This hotel is clearly very old and consequently just seems a bit dirty. It was also the least comfortable bed I’ve ever slept on in my whole life. Felt like sleeping on the floor. Good thing we only stayed one night because we hardly got any sleep at all!
Stayed 1 night in Jul 2019

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Good location and friendly staff. Close walk to gyeon park and the red light district. People with JR pass can walk to Shinjuku station from hotel.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

good

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

A, HK

Liked: Cleanliness, amenities
Close to subway. Quick Check in and Check out. Most of the staffs are nice except one that handle the check in for me without a smile. Room is quite old (although it is clean) and not much soundproof, you can hear clearly others open/shutting doors from the corridor or staffs cleaning up in the morning.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Rhusell

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I found it very difficult to find. Asking many people, nobody recognised the street. I didn’t find the area particularly pleasant. The hotel staff weren’t as helpful or friendly as other hotels I have stayed in and while it was a reasonable price, it was s little dowdy and run down. Probably wouldn’t stay there again.
Stayed 1 night in May 2019

8/10 Good

swee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how its near to shopping destinations and has a lot of dining options around. I wasn’t expecting the room to have amenities like toothbrush, shampoo, hair dryer so that’s a huge plus! They also let us leave the luggage for a few hours after checkout. Yay! My only concern was its in somewhat of a gay district and people around can be loud although it didn’t really disturb my sleep. Im also slightly concerned with security since they ask us to leave the keys with the reception when we go out but when we come back we just tell them the room number and they give the key right away without verification. Its less hassle but I can imagine a security issue here.
Stayed 3 nights in May 2019