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Shinjuku Urban Hotel

2.5 star property

Photo gallery for Shinjuku Urban Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
The exterior of Shinjuku Urban Hotel with a staircase leading to the entrance, potted plants, and a payphone.
Family Room (W/ Washing Machine) | In-room dining
Pent house for families use(W/Washing Machine) | Private kitchenette
Pent house for families use(W/Washing Machine) | Private kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$132
6 July - 7 July

Explore the area

View map
2-8-12 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, 160-0021
  • Place, Isetan Department Store Shinjuku
    ‪6 min walk‬
  • Place, Shinjuku Isetan
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

View all photos for Single Room, Non Smoking

A neatly made bed with a brown blanket, a white pillow, and a wooden headboard. A small bedside table with a lamp and a digital clock is visible.

Single Room, Non Smoking

7.2 out of 10
Good
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

A neatly made bed with a brown blanket, a white pillow, and a wooden headboard. A small bedside table with a lamp and a digital clock is visible.

Single Room, Smoking

8.0 out of 10
Very good
(33 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Twin Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Twin Room, Smoking

7.6 out of 10
Good
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Double Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Traditional Room

Japanese Traditional Room

Japanese Traditional Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for A large room for families use (W/Washing Machine)

A large room for families use (W/Washing Machine) | Private kitchenette

A large room for families use (W/Washing Machine)

  • 73 sq m
  • 2 bedrooms
  • Sleeps 11
  • 6 Single Futons

View all photos for Pent house for families use(W/Washing Machine)

Pent house for families use(W/Washing Machine) | Private kitchenette

Pent house for families use(W/Washing Machine)

9.2 out of 10
Wonderful
(5 reviews)
  • 87 sq m
  • 3 bedrooms
  • Sleeps 9
  • 5 Single Beds

View all photos for Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine)

  • 51 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Single Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Smoking

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Tokyo

At Shinjuku Urban Hotel you'll be 1.2 km (0.7 mi) from Shinjuku Gyoen National Garden and 2.7 km (1.7 mi) from Meiji Jingu Shrine. .This hotel has a 24-hour front desk, luggage storage and a lift. Additionally, you'll find a vending machine. .Attractions within a 30-minute walk of this Shinjuku hotel include Waseda University and National Stadium.

What's nearby

  • Isetan Department Store Shinjuku - 6 min walk - 0.6 km
  • Okubo Park - 7 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 54 min drive

Restaurants

  • ‪新宿 NINE SPICES - ‬1 min walk
  • ‪山水草木 - ‬1 min walk
  • ‪博多っ子 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪kitchen & bar いのせんと。 - ‬1 min walk

About this property

Shinjuku Urban Hotel

Shinjuku Urban Hotel offers its guests a vending machine and a lift. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 33 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
Shinjuku Urban Hotel offers 33 air-conditioned accommodations with complimentary slippers and free toiletries. Business-friendly amenities include desks and telephones. Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Air-conditioning
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Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shinjuku Urban
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shinjuku Urban Hotel?

Shinjuku Urban Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shinjuku Urban Hotel?

As of 3 Jul 2026, prices found for a 1-night stay for 2 adults at Shinjuku Urban Hotel on 6 Jul 2026 start from NZ$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Shinjuku Urban Hotel?

The closest beach to Shinjuku Urban Hotel is Odaiba Beach Park (9.6 km).

Is there a free airport shuttle available at Shinjuku Urban Hotel?

No, Shinjuku Urban Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Shinjuku Urban Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Shinjuku Urban Hotel?

No, pets are not allowed.

Shinjuku Urban Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 647 reviews
Rating 8 - Good. 215 out of 647 reviews
Rating 6 - Okay. 91 out of 647 reviews
Rating 4 - Poor. 29 out of 647 reviews
Rating 2 - Terrible. 14 out of 647 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect, the staff were very helpful and everything else was perfect.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in May 2026
Verified

8/10 Good

Sinem

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. There is a 7eleven just near the hotel. We cook our beçreakfast in hotel room. The furniture is old but very clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was super cozy, right next to a few good food options and staff was super friendly and helpful would stay again
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the location was great, definitely would stay here again.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff were friendly and checking in and out was a breeze. The room is slightly larger than typical hotels in Japan so that’s a bonus.
Stayed 15 nights in Oct 2025
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Shantanu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place for stay
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room for travelling with a small group. The fridge size made it nice to store beverages and food from the nearby convenience stores. The washer and dryer also allow you to pack less clothing so you have more room for souvenirs.
Stayed 14 nights in Oct 2025
Verified

6/10 Okay

Ryanna

Liked: Cleanliness, amenities, property conditions & facilities
Very small bathroom.
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

Paramjot singh

Liked: Cleanliness, property conditions & facilities
Rude staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever, staff were great
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and great customer Service.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

RILE

Liked: Amenities
Very convenient to go around. Great for family stay.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable and modest room. Great staff!
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Kimberley

Liked: Cleanliness
Staff were nice and helpful. Room is definitely in need of updates. It was loud outside our room due to the proximity of the hotel and ambulances going by. Not the fault of the hotel but just to keep in mind.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, amenities
The room was very very dated, appeared as if it hadn’t been updated in a long time if ever. Room was small but that’s to be expected in Tokyo. Pillow felt as if it were filled with corn or straw? However front desk staff was very kind and helpful with the self-check in. Things like toothbrushes are razors were made available as needed. Close to many shops and restaurants, right next to a 7-11.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Seok Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with nice staffs

A nice traditional hotel in the center of Shinjuku.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to most things in Shinjuku plus a 7 11 was right next door
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alberto

Staff was very nice an pleasant
Stayed 6 nights in Oct 2024
Verified

4/10 Poor

Jayme

Liked: Staff & service
Disliked: Cleanliness, amenities
Not what I saw on the reviews, was a dirty room with mosquitoes and carpet was stained. Staff was great! But I will not be staying there again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent.

Excellent location. Close to everything you need in shinjuku. Huge rooms by tokyo standard. Staff are very friendly and helpful. Would definitely stay again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

bin

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious compare to other accommodations in Japan
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Close to many amenities and staff was very nice.

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