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Hotel Description

Skotel Alpine Resort places you steps from Tongariro National Park and within a short 5-minute stroll of Tongariro National Park Whakapapa Visitor Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 48 individually decorated rooms feature free WiFi.

Enjoy the fitness center, spa tub, and sauna. Added amenities include free WiFi in public areas, laundry facilities, and ski storage. There's also the convenience of an area shuttle.

With a stay at this 3.5-star Whakapapa hotel, you'll be 30.6 km (19 mi) from Tongariro Alpine Crossing.

Backpacker Bunk - Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
NZ$64* Per night/room 1 Nov. - 2 Nov.

Cabin

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Tongariro Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ruapehu Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Backpacker, Shared bathroom

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Skotel Alpine Resort ratings based on 116 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Skotel Alpine Resort

Everyone (60) Couples (13) Family (39)
4 out of 5

Posted by on 9 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Kaz

Thank you for choosing to stay with us.

4 out of 5
Great stay, friendly staff and so close to Whakapapa.

Posted by , from Rotorua on 15 Aug. 2020

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Comment from Hotel Management

15 Aug. 2020 by Kaz

Thank you Kellie, much appreciated.

4 out of 5
Skotel is a basic but clean friendly place to stay. We love having the option of the restaurant and the "cook it yourself" kitchen option. It was lovely to enjoy a mulled wine in front of the fire.

Posted by , from Greytown on 11 Aug. 2020

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Comment from Hotel Management

13 Aug. 2020 by Kaz

Thank you Helen, much appreciated.

4 out of 5

Posted by on 22 Jun. 2020

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Comment from Hotel Management

25 Jun. 2020 by Kaz

Thank you : )

4 out of 5
The location was very good Nice staf Shuttle to Tongariro Crossing

Posted by on 11 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Kaz

Thank you, we are glad you enjoyed your time here.

5 out of 5
Location awesome!! Beautiful. Rooms with very nice beds. Staff very friendly.

Posted by on 11 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Kaz

Thank you for your kind words, they are most appreciated by all of us here at Skotel. We are absolutely delighted that you enjoyed your stay.

5 out of 5
The staff are amazing the views out of tbis world will be coming back staff amazing

Posted by on 26 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Kaz

Thank you so much for appreciating our amazing staff, they will be thrilled by your comments & I'm sure it will make their day.

4 out of 5

Posted by on 26 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Kaz

Thank you, most appreciated.

4 out of 5
Great location right on the edge of the walking trails. Dated facilities and decor, but very clean.

Posted by on 10 Jan. 2020

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Comment from Hotel Management

10 Jan. 2020 by Kaz

Thank you, we hope you enjoyed all those great walks. Since our purchase of Skotel we are working on improving her everyday.

5 out of 5

Posted by on 19 Dec. 2019

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Comment from Hotel Management

20 Dec. 2019 by Kaz

Thank you, most appreciated by us here at Skotel.

Property Features

Skotel Alpine Resort offers its guests a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Skotel Alpine Resort. An area shuttle within 90 kilometers, a train station pick-up service, and a train station drop-off service are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Whakapapa hotel.

  • 48 guestrooms or units
  • 2 levels
  • 6 buildings
  • 200 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Taupo (TUO) (91.1 km / 56.6 mi)
  • Property shuttles: Area shuttle within 90 kilometers and train station pick-up available for a surcharge
  • Parking: Free self parking

Room Amenities

Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Whakapapa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Housekeeping (daily)
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

Skotel Alpine Resort has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Skotel Alpine Backpackers
  • Skotel Alpine Resort Hotel & Backpackers
  • Skotel Alpine Resort Hotel & Backpackers Whakapapa
  • Skotel Alpine Resort Whakapapa
  • Skotel Alpine Resort
  • Skotel Alpine Whakapapa
  • Skotel Alpine
  • Skotel Alpine Hotel Whakapapa Village
  • Skotel Alpine Resort Tongariro National Park
  • Skotel Alpine Tongariro National Park
  • Skotel Alpine Resort Hotel Backpackers
  • Skotel Alpine Resort Hotel
  • Skotel Alpine Resort Tongariro National Park
  • Skotel Alpine Resort Hotel Tongariro National Park

You should know

  • Skotel Alpine Resort offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Hotel property is rated 3 star plus.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.