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The Palmer Collective

Property class: 4

Photo gallery for The Palmer Collective

A modern dining area with multiple tables and chairs, a bar area with stools, and large windows providing natural light.
A lobby with two elevators, a digital clock, a sign indicating the ground level, a self-service elevator button, and a vending machine.
A swimming pool with clear blue water, surrounded by artificial grass and a metal fence.
A hotel with a sign reading "The Palmer Collective." It features multiple floors, a covered entrance, and a parking area with a white van and a car.
A reception area with a blue counter, yellow chairs, and framed palm tree pictures on the wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$222
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, The Strand Beach
    ‪15 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Room

Room

Deluxe King Room

9.0 out of 10
Wonderful
(42 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a window with blinds.

Deluxe Queen Room

9.0 out of 10
Wonderful
(85 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen & Single Room

Room

Queen & Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

About the area

Townsville

At The Palmer Collective you'll be within a short 5-minute stroll of Maritime Museum of Townsville and Cotters Market. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Palmer's Bar & Kitchen, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Business amenities include meeting rooms and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon. .Places within a 15-minute walk of this 4-property class South Townsville hotel include Perc Tucker Regional Gallery and Museum of Tropical Queensland.

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.3 km
  • Museum of Tropical Queensland - 10 min walk - 0.9 km
  • Castle Hill - 13 min walk - 1.1 km
  • The Strand Beach - 15 min walk - 1.3 km
  • Queensland Country Bank Stadium - 15 min walk - 1.3 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Shaw and Co - ‬7 min walk
  • ‪City Lane - ‬7 min walk
  • ‪Southbank Grill - ‬2 min walk
  • ‪Grill'd - ‬2 min walk

About this property

The Palmer Collective

The Palmer Collective offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Palmer Collective offers 114 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Televisions come with digital channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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South Townsville
  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 998 reviews
The price is NZ$222
includes taxes & fees
20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 11:00 PM) and Sunday - Sunday (7:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • Rollaway bed fee: AUD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property class

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

What is the cancellation policy at The Palmer Collective?

The Palmer Collective offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palmer Collective?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at The Palmer Collective on 9 Nov 2026 start from NZ$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palmer Collective?

Yep, The Palmer Collective has a free self car park.

Are there any beaches close to The Palmer Collective?

Yep, The Palmer Collective is a short 16-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does The Palmer Collective have a pool?

The Palmer Collective has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

Does The Palmer Collective have a waterslide?

No, there is no waterslide at The Palmer Collective, but Strand Waterpark is a short 18-minute walk away.

What makes The Palmer Collective a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Palmer Collective.

Does The Palmer Collective serve breakfast?

You bet, cooked-to-order brekkie is on offer weekdays from 6:00 AM to 11:00 AM and weekends between 6:00 AM and noon.

Is there a free airport shuttle available at The Palmer Collective?

No, The Palmer Collective does not offer an airport shuttle service.

Is there a bar or restaurant at The Palmer Collective?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Palmer Collective?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at The Palmer Collective?

No, pets are not allowed.

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 879 reviews
Rating 8 - Good. 293 out of 879 reviews
Rating 6 - Okay. 60 out of 879 reviews
Rating 4 - Poor. 36 out of 879 reviews
Rating 2 - Terrible. 14 out of 879 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for money!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with friendly staff, a good restaurant and close to other eateries and bars
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, compact room had everything I needed for a short stay in Townsville. Great location and friendly staff too!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, excellent breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and welcoming staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure on site parking and very comfortable room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in and out, helpful staff, great parking and clean room. Location is perfect to get to the stadium
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and at a good rate
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy bed, free parking, couldn’t ask for anything more!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, close to restaurants and gars
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was super impressed with this well costed accomodation in a great location. Bar and food right downstairs and easy parking and functional facilities.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went the extra mile, as I added days to both ends of the stay Great restaurant & bar
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff were very friendly, and the freshly baked biscuits were a pleasant surprise.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay with clean rooms and great staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Great location friendly staff and great complimentary biscuit on arrival.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice rooms and excellent restaurant
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay, from the moment I checked in to checking out. Complimentary drinks, bottles of water. The staff were welcoming and proffessional. The King size bed was amazing so comfortable. The breakfasts were amazing. 👏
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will stay there again
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have check in close later now 11pm
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free water on arrival room small but clean and comfortable bed car parking out the back which is secured awesome location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Good value, central location, great staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Comfortable beds nice rooms and perfect location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Wonderful staff and food
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the Palmer Collective several times. I've enjoyed my stay every time. Thats why I keep going back.
Stayed 1 night in Apr 2026