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The Palmer Collective

4.0 star property
Hotel in Townsville with coffee shop/cafe and outdoor pool

Photo gallery for The Palmer Collective

Breakfast, lunch and dinner served
Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$194
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, The Strand Beach
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.0 out of 10
Wonderful
(79 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen & Single Room

Shower, free toiletries, hair dryer, towels

Queen & Single Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for King & Single Room

Pillow-top beds, in-room safe, desk, blackout curtains

King & Single Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About the area

Townsville

At The Palmer Collective you'll be within just a 10-minute stroll of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Palmer's Bar & Kitchen, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers as well as access to free bike hire. Business amenities include meeting rooms and coworking space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon. .Places within a 15-minute walk of this 4-property class South Townsville hotel include Museum of Tropical Queensland and Cultural Centre Townsville.

What's nearby

  • Maritime Museum of Townsville - 3 min walk - 0.3 km
  • The Strand Beach - 11 min walk - 1.0 km
  • Magnetic Island Ferry Terminal - 11 min walk - 1.0 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km
  • Castle Hill - 13 min walk - 1.1 km

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 8 min drive

Restaurants

  • ‪A Touch of Salt - ‬5 min walk
  • ‪Pedlar Project - ‬6 min walk
  • ‪Cowboys Leagues Club - ‬6 min walk
  • ‪Padoka Cafe - ‬7 min walk
  • ‪Grill'd - ‬2 min walk

About this property

The Palmer Collective

Hotel in Townsville with coffee shop/cafe and outdoor pool
The Palmer Collective offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 4 levels
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Palmer Collective offers 118 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Televisions come with digital channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

Frequently asked questions

What is the cancellation policy at The Palmer Collective?

The Palmer Collective offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palmer Collective?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at The Palmer Collective on 1 Feb 2026 start from NZ$194.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palmer Collective?

Yep, The Palmer Collective has a free self car park.

Are there any beaches close to The Palmer Collective?

Yep, The Palmer Collective is a short 16-minute walk from The Strand Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does The Palmer Collective have a pool?

The Palmer Collective has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

Does The Palmer Collective have a waterslide?

No, there is no waterslide at The Palmer Collective, but Strand Waterpark is a short 18-minute walk away.

What makes The Palmer Collective a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Palmer Collective.

Does The Palmer Collective serve breakfast?

You bet, cooked-to-order brekkie is on offer weekdays from 6:00 AM to 11:00 AM and weekends between 6:00 AM and noon.

Is there a free airport shuttle available at The Palmer Collective?

No, The Palmer Collective does not offer an airport shuttle service.

Is there a bar or restaurant at The Palmer Collective?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Palmer Collective?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at The Palmer Collective?

No, pets are not allowed.

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 804 reviews
Rating 8 - Good. 281 out of 804 reviews
Rating 6 - Okay. 57 out of 804 reviews
Rating 4 - Poor. 36 out of 804 reviews
Rating 2 - Terrible. 13 out of 804 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

peter

Good value, central location, great staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Dec 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 1 night in Dec 2025

8/10 Good

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Jewelann

Travelled with family
Great location friendly staff and great complimentary biscuit on arrival.
Stayed 1 night in Nov 2025

8/10 Good

bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Oct 2025

10/10 Excellent

Kyle

Stayed 3 nights in Oct 2025

8/10 Good

Linda

Stayed 4 nights in Oct 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained place
Stayed 3 nights in Oct 2025

10/10 Excellent

Cassandra

Stayed 1 night in Oct 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and staff very helpful
Stayed 2 nights in Oct 2025

6/10 Okay

Annie

Disliked: Cleanliness, staff & service, room comfort
Stayed for 5 days no proper house keeping. Same bed lines, bin not emptied. Coffee and etc not refilled.
Stayed 3 nights in Oct 2025

10/10 Excellent

Charmaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed at The Palmer. Rooms are clean and neat. Super comfortable beds! The staff are welcoming and accommodating. Parking at rear is not covered, a small draw back. The restaurant downstairs is both convenient and delivers delicious meals. The coffee served by the night barista was a huge let down. Restaurants in the surrounding streets are handy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Clean rooms. Good to have a gym and a lot of restaurants nearby
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
As per usual the team at the Hotel were great. Nothing was ever out of the question, and everything was done with a smile. Have been staying with this team for the last five years and will continue to do so whenever I'm in Townsville.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness
Reception staff were very professional, informative & friendly. We were made to feel very welcome.
Stayed 1 night in Oct 2025

10/10 Excellent

Marika

Marika

Good stay close to restaurants and town will stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

kylie, ocean grove

Liked: Cleanliness, staff & service, property conditions & facilities
Great area , staff were friendly reasonable price . Would stay again
Stayed 4 nights in Sep 2025

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable beds. Quiet. Price was great. Bar was very nice and we received a complimentary drink.
Stayed 1 night in Oct 2025

10/10 Excellent

Raelene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daugther and i had a lovely over night stay,would have stayed in bed till noon,check out was 10am lol....
Stayed 1 night in Oct 2025

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025