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Aparthotel

Oaks Townsville Gateway Suites

Property class: 4

Photo gallery for Oaks Townsville Gateway Suites

A balcony with wicker furniture overlooking a cityscape, a river, and boats.
A modern hotel room with a kitchenette, a dining area, and a living space with a large window offering a city view.
A modern living area with a glass-top table, a black leather sofa with floral cushions, and a kitchen area with a green backsplash.
Room
Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Laundry room
  • Gym
The current price is NZ$215
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
2 Dibbs Street, South Townsville, QLD, 4810
  • Place, Castle Hill
    ‪12 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Room

Apartment, 1 Bedroom (No Housekeeping)

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room (No Housekeeping Service)

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Hotel Room (No Housekeeping Service)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms Kitchen (No Housekeeping)

A modern kitchen with a stainless steel sink, a microwave, a built-in oven, and a refrigerator.

Apartment, 2 Bedrooms Kitchen (No Housekeeping)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Apartment, 3 Bedrooms

A modern living area with a glass-top coffee table, a black leather sofa with patterned cushions, and a kitchen with white cabinets and a green backsplash.

Apartment, 3 Bedrooms

  • 119 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom, River View

A balcony with wicker furniture overlooking a cityscape, a river, and boats.

Apartment, 1 Bedroom, River View

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom, River View (No Housekeeping)

A balcony with wicker furniture overlooking a cityscape, a river, and boats.

Apartment, 1 Bedroom, River View (No Housekeeping)

  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Hotel Room

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Hotel Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a green accent wall, and a view of the city through a glass door.

Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

A modern kitchen with a stainless steel sink, a microwave, a built-in oven, and a refrigerator.

Apartment, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed

Room

  • Sleeps 6

Room

  • Sleeps 10

Room

  • Sleeps 10

About the area

Townsville

At Oaks Townsville Gateway Suites you'll be within a short 5-minute stroll of Cotters Market and Perc Tucker Regional Gallery. Highlights at this aparthotel include an outdoor swimming pool and in-room balconies. .Each apartment features WiFi, a flat-screen TV and a hairdryer. A fridge, an iron/ironing board and a wardrobe or cupboard are also available. .This smoke-free aparthotel offers a fitness centre, dry cleaning/laundry services and tour/ticket assistance. Added amenities include Wi-Fi in public areas and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4-property class South Townsville aparthotel include Maritime Museum of Townsville and Museum of Tropical Queensland.
View more Aparthotels in TownsvilleOpens in a new window

What's nearby

  • Maritime Museum of Townsville - 5 min walk - 0.5 km
  • Museum of Tropical Queensland - 8 min walk - 0.7 km
  • Castle Hill - 12 min walk - 1.0 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Queensland Country Bank Stadium - 13 min walk - 1.1 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 19 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬5 min walk
  • ‪Polola - ‬7 min walk
  • ‪Shaw and Co - ‬6 min walk
  • ‪Syros Greek Street Food - ‬7 min walk

About this property

Oaks Townsville Gateway Suites

Oaks Townsville Gateway Suites offers its guests an outdoor pool and a fitness centre. Public spaces have WiFi for a fee. Oaks Townsville Gateway Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Townsville aparthotel is smoke free.

  • 93 guestrooms or units
  • 9 levels
  • Built in 2009
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
Oaks Townsville Gateway Suites offers 93 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. In-room wireless Internet access is available for a surcharge.

Similar properties

A spacious lobby with a central seating area, a staircase, and a view of the dining area.
Hotel Grand Chancellor Townsville
Townsville
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$198
includes taxes & fees
4 Oct - 5 Oct
Hotel Grand Chancellor Townsville

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Freezer
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • On a river

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 9 floors
  • 93 units
  • Built in 2009

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cots (infant beds) are available for AUD 20 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 65 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 

Property is also known as

Gateway Oaks
Oaks Gateway
Oaks Gateway Palmer
Oaks Gateway Palmer Hotel
Oaks Gateway Palmer Hotel South Townsville
Oaks Gateway Palmer South Townsville
Oaks Gateway Palmer Apartment South Townsville
Oaks Gateway Palmer Apartment
Oaks Gateway Suites Apartment South Townsville
Oaks Gateway Suites Apartment
Oaks Gateway Suites South Townsville
Oaks Gateway on Palmer
Oaks Gateway Suites Townsvill

Frequently asked questions

What is the cancellation policy at Oaks Townsville Gateway Suites?

Oaks Townsville Gateway Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Townsville Gateway Suites?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Oaks Townsville Gateway Suites on 4 Oct 2026 start from NZ$215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Townsville Gateway Suites?

Yep, Oaks Townsville Gateway Suites has a free self car park.

Are there any beaches close to Oaks Townsville Gateway Suites?

Yep, Oaks Townsville Gateway Suites is a short 15-minute walk from The Strand Beach.

Does Oaks Townsville Gateway Suites have a pool?

Oaks Townsville Gateway Suites has an outdoor pool.

Does Oaks Townsville Gateway Suites have a waterslide?

No, there is no waterslide at Oaks Townsville Gateway Suites, but Strand Waterpark is a short 17-minute walk away.

Is there a free airport shuttle available at Oaks Townsville Gateway Suites?

No, Oaks Townsville Gateway Suites does not offer an airport shuttle service.

What time are check-in & check-out at Oaks Townsville Gateway Suites?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Townsville Gateway Suites?

No, pets are not allowed.

Oaks Townsville Gateway Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1258 reviews
Rating 8 - Good. 434 out of 1258 reviews
Rating 6 - Okay. 117 out of 1258 reviews
Rating 4 - Poor. 44 out of 1258 reviews
Rating 2 - Terrible. 24 out of 1258 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Close to everything
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Good sized apartment. We had WiFi issues that were capable of being resolved but weren't. River facing apartments suffer from persistent traffic noise which were annoying when using the deck
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Quite Clean room with great room set out separate living/dining area and great size Kitchenette, Friendly staff and Parking included
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Outstanding reception staff who ensured we had a comfortable stay. Nothing was too difficult, would highly recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was great, clean & perfect for a couple
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice stay in a Riverview room
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room close to plenty of eating places
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
perfect location central to town. comfortable large room
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great clean room and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
One of the nicer Oaks establishments I have stayed at. Check in was easy and staff were nice. Convenient city location. Close to restaurants, stadium, cinemas nearby. Clean room and general areas like lobby and hallways are clean as well.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean room, great staff, great position
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
apartment was clean and staff helpful.
Stayed 8 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
Was not allowed to check in because i only had a digital Visa card
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I had a wonderful stay at this hotel recently and was truly impressed by the friendly and enthusiastic reception staff! They greeted me with warm smiles, provided helpful local tips, and made check-in/check-out super smooth. The service felt personal and welcoming, setting a perfect tone for my trip. Highly recommend – I'll definitely return!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We arrived early and was able to check in. We also got an upgrade from a room to a 1 bed apartment overlooking the Stadium. We got a late check out also. Easy to park underground.
Awesome pool with a view
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Staff were lovely. One bedroom apartment was comfortable, well-laid out with well-equipped kitchen, washing machine in the spacious bathroom and king-sized bed. Pool area nice. Quiet and very well-located, very close walking distance to restaurants, pubs, stadium etc.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, communication, listing accuracy
Avoid this place. Dusty dirty rooms, empty toiletries, fridge not working, broken fixtures. Terrible service. Also the advertised free parking is first in first served and there are very few parks - you will likely end up parking on the street.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, room was clean & spacious, amenities were very close, would stay again & highly recommend.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel for the price and area. Will be back!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Had nice view of river and town from balcony was in a quiet area plenty of dinning options close by , easy walk to cowboys leagues club and Woolworths
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Within walking distance to restaurants, shops, comfortable bed, great stay.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean & spacious. So many walkable dining options nearby and very close to stadium. Would definitely recommend to friends and will definitely stay again!
Stayed 2 nights in Oct 2025