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Hotel Allen

Property class: 3

Photo gallery for Hotel Allen

An outdoor cafe with wooden tables and chairs, a BISTRO sign, and a view of the street.
A bar area with stools, a counter, and shelves with bottles.
A poolside area with a wooden table, two white cushioned chairs, and a red chair.
A hotel room with two beds, a wooden headboard, a bedside lamp, and a framed picture on the wall.
A bar area with stools, a counter, and shelves with bottles.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is NZ$216
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
Eyre Street, North Ward, QLD, 4810
  • Place, The Strand Beach
    ‪3 min walk‬
  • Place, Strand Park
    ‪6 min walk‬
  • Place, Townsville Sports Reserve
    ‪11 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a chair, a table, and a painting on the wall.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Queen Room

A hotel room with a bed, a chair, a desk, a red minibar, a window with blinds, and an air conditioning unit.

Standard Queen Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a window with a striped valance, an air conditioning unit, and a poster of the Townsville Post Office.

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen Suite

A living room with a sofa, a TV mounted on the wall, a ceiling fan, and a window with a view of the outdoors.

Queen Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite with Kitchen

A hotel room with two beds, a ceiling fan, an air conditioning unit, a TV mounted on the wall, and a view of the outside through a sliding door.

Deluxe Suite with Kitchen

  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a large bed, a bedside table with a lamp, a poster on the wall, and a window with a view.

Family Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 1 Single Bed, 1 Double Sofa Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Superior Suite

A hotel room with a large window, a bed, a chair, a bench, and a ceiling fan.

Two-Bedroom Superior Suite

  • 62 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 3 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Queen Room

A hotel room with a bed, a small refrigerator, a ceiling fan, a poster on the wall, and a check-in counter.

Queen Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Suite with Balcony

A hotel room with a checkered floor, a dining table with chairs, a sofa, a red minibar, and a ceiling fan.

Two-Bedroom Suite with Balcony

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Three-Bedroom Suite with Kitchen

A bedroom with a bed, a chair, a pillow, a poster on the wall, and a bathroom visible through an open door.

Three-Bedroom Suite with Kitchen

  • 88 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio Suite

A hotel room with three beds, a sofa, and a window with a view of palm trees.

Studio Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Townsville

At Hotel Allen you'll be within a short 5-minute stroll of The Strand Beach and Queens Gardens. Highlights at this motel include a restaurant, an outdoor swimming pool and free self-parking. .The bistro, Hotel Allen Bistro, is open for breakfast. Hotel Allen Bar is the motel's own sports bar. Additionally, you'll find laundry facilities, luggage storage and a banquet hall. .Sights within a 10-minute walk of this 3-property class North Ward motel include Strand Park and Strand Waterpark.
View more Motels in TownsvilleOpens in a new window

What's nearby

  • The Strand Beach - 3 min walk - 0.3 km
  • Queens Gardens - 3 min walk - 0.3 km
  • Strand Park - 6 min walk - 0.6 km
  • Townsville Sports Reserve - 11 min walk - 1.0 km
  • Castle Hill - 12 min walk - 1.0 km

Getting around

  • Townsville Station - 7 min drive
  • Townsville, QLD (TSV) - 11 min drive

Restaurants

  • ‪Hotel Allen - ‬1 min walk
  • ‪Cowboys Leagues Club - ‬15 min walk
  • ‪Subway - ‬2 min walk
  • ‪Tobruk Kiosk - ‬11 min walk
  • ‪Match (Grill & Bar) - ‬13 min walk

About this property

Hotel Allen

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Hotel Allen also features an outdoor pool, laundry facilities, and room service (during limited hours). Free self parking is available.

This 3-star Townsville motel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Pool or billiards table
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Allen offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. 45-inch Smart televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

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  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,001 reviews
The price is NZ$191
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Allen Bar
  • Hotel Allen Bistro

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Arrivals after midnight cannot be accommodated at this property.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Allen North Ward
Allen North Ward
Hotel Allen Motel
Hotel Allen North Ward
Hotel Allen Motel North Ward

Frequently asked questions

What is the cancellation policy at Hotel Allen?

Hotel Allen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Allen?

As of 28 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Allen on 30 Aug 2026 start from NZ$216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Allen?

Yep, Hotel Allen has a free self car park.

Are there any beaches close to Hotel Allen?

Yep, Hotel Allen is a short 3-minute walk from The Strand Beach.

Does Hotel Allen have a pool?

Hotel Allen has an outdoor pool. The pool is open 8:00 AM to 9:00 PM.

Does Hotel Allen have a waterslide?

No, there is no waterslide at Hotel Allen, but Strand Waterpark is a short 9-minute walk away.

Is there a free airport shuttle available at Hotel Allen?

No, Hotel Allen does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Allen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Allen?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Allen?

No, only service animals are allowed.

Hotel Allen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Very clean and close to all amenities. Staff very friendly and helpful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hotel Allen. We will be staying every time we are in Townsville for Athletics Carnivals. Great staff & services.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Celesty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to The Strand. Cool retro vibe. Great food and super fast room service. Can hear thenoise from the pub a little bit but definitely not too loud to be annoying.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room and Family friendly.
Stayed 2 nights in Jun 2026