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Mercure Townsville

Property class: 3.5

Photo gallery for Mercure Townsville

A pool area with a hot tub, lounge chairs, and umbrellas. There are palm trees and a building with a bar area in the background.
A spacious outdoor lounge area with a high ceiling and a central seating arrangement.
A modern outdoor area with a glass-enclosed structure, seating areas, and a pool.
A modern mobile home with a covered porch, a small outdoor seating area, and a well-maintained lawn.
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$188
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
166 Woolcock Street, Currajong, QLD, 4812
  • Place, Townsville Museum and Historical Society
    ‪16 min walk‬
  • Place, National Trust Heritage Centre
    ‪2 min drive‬
  • Place, Castle Hill
    ‪3 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪5 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A modern hotel room with a large bed, a bedside lamp, a mirror, and a small kitchenette.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a desk, and a large window with curtains.

Family Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Bungalow, 2 Bedrooms

A modern mobile home with a covered porch, a small outdoor seating area, and a well-maintained lawn.

Deluxe Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, and an air conditioning unit.

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed, Garden View

A hotel room with a bed, a sofa, a small table, a mirror, and a wardrobe.

Classic Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (Special Access)

A hotel room with a bed, a sofa, a small table, a mirror, and a wardrobe.

Classic Room, 1 King Bed (Special Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, a sofa, a small table, a mirror, and a wardrobe.

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, Garden View

  • Sleeps 2
  • 1 King Bed

Privilege, Room, 1 Queen Bed, Lakeside

  • Sleeps 3
  • 1 Queen Bed

Privilege, Twin Room, 2 Single Beds, Accessible, Lakeside

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a chair.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, and a modern abstract artwork on the wall.

Superior Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a phone, and a view of trees through a window.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(29 reviews)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, bedside table, lamp, chair, and a TV.

Standard Room, Multiple Beds

8.0 out of 10
Very good
(11 reviews)
  • Lake view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

About the area

Townsville

A family-friendly stay in Townsville awaits you at Mercure Townsville. You'll be within a 20-minute walk of Townsville Museum and Historical Society and 2.2 km (1.4 mi) from Icon Cancer Centre Townsville. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Celsius Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy access to 2 outdoor tennis courts along with a gym and a kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking. .Places within a 30-minute walk of this 3.5-property class Currajong hotel include Castle Hill and National Trust Heritage Centre.

What's nearby

  • Townsville Museum and Historical Society - 16 min walk - 1.4 km
  • National Trust Heritage Centre - 2 min drive - 1.9 km
  • Castle Hill - 3 min drive - 2.2 km
  • Icon Cancer Centre Townsville - 4 min drive - 3.0 km
  • Queensland Country Bank Stadium - 8 min drive - 4.8 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Good Morning Coffee Trader - ‬12 min walk
  • ‪Atoma Sushi Train - ‬9 min walk
  • ‪The Coffee Club - ‬10 min walk
  • ‪Muffin Break - ‬9 min walk

About this property

Mercure Townsville

Mercure Townsville offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 7319 square feet (680 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Townsville. Self parking is free.

This 3.5-star Townsville hotel is smoke free.

  • 174 guestrooms or units
  • 2 levels
  • Conference rooms
  • 7319 sq ft of conference space
  • 680 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Townsville offers 174 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 21 reviews
The price is NZ$176
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 31 to 40 for adults and AUD 20 to 40 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,319 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Roll-in shower (76 centimetre wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 31 to 40 for adults and AUD 20 to 40 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

What is the cancellation policy at Mercure Townsville?

Mercure Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Townsville?

As of 15 Nov 2026, prices found for a 1-night stay for 2 adults at Mercure Townsville on 6 Dec 2026 start from NZ$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Townsville?

Yep, Mercure Townsville has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Mercure Townsville?

The closest beach to Mercure Townsville is The Strand Beach (4 km).

Does Mercure Townsville have a pool?

Mercure Townsville has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Mercure Townsville a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Townsville.

Is Mercure Townsville family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Townsville is a hit with families.

Does Mercure Townsville serve breakfast?

You bet, buffet brekkie is offered on weekdays between 6:00 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure Townsville?

No, Mercure Townsville does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Townsville?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Townsville?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Mercure Townsville?

No, only service animals are allowed.

Mercure Townsville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and relaxing facilities, near shops and restaurants and close to the airport, loved it!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and great food as well .very relaxing and the staff were fabulous.i enjoyed my stay so much and will stay their again on my next visit to Townsville .close to shops as well.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location for quick overnight stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast buffet very delicious 😋 and clean rooms with microwave and cups an bowls love the atmosphere was perfect for our big family has everything we needed 😀 will be coming back in future 😀 bestest one so far.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was perfect and will definitely stay again .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay the laundry was good to have and I enjoyed the bar and service while I was there.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Out of town but has everything for staying for an evening drink and dinner. Great staff. Superb buffet breakfast 😋
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the stay in the hotel, in my opinion the pool was smaller. The best thing for me was that there is a coffee machine in the room and every day they fill out the coffees. The breakfast was very good as well. Totally, I recommend this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food not great Dated rooms No PowerPoints No bedside table
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a stopover (travelling from Airlie Beach to Cairns). Very friendly staff, great restaurant. Quiet area.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff, got early check-in and good breakfast, but to be fair, the room is closer to a motel room than a 4 star hotel. Very dim room with carpets, and you really don't want to spend more time in the room than strictly needed
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
I like the beds but I don't like the old carpet
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay here.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean, staff in the bar were extremely efficient and helpful.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This venue is currently undergoing renovations and so to get to our room we had to navigate around various painting paraphernalia. However, once at the room we couldn't have been happier. It was super clean, modern and well appointed. The bed was perfect. Highly recommended, and it will only get better once the renovations are completed.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff at reception was super excellent and helpful.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
Venue itself was quite nice however what was supposed to be a nice break away from the hospital ended up being an expensive let down. Lady with the glasses at the bar was extremely rude, a situation that could've been handled way different resulted in us leaving. At $1400 a night, staff should be treating in house guests at a luxury level it felt like we were just a hassle to them. Won't be staying here again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
Rooms can be a little unkept. Our hotel door looked like it had been to hell and back. Internally the room was fine, not super luxurious but perfectly fine. Beds comfy and nice view of the lake. The main standout features of this hotel for us are the pool and the breakfast. Location, rooms, facilities and service do not reflect the high price we paid ($1,200 for 4 nights). No other major complaints and if the price was better we would stay again.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant, however the property is a little difficult to negotiate your way around. I arrived at 9.20pm and was given a map to find my room. I took a wrong turn and ended up lost as there is very poor lighting, I had to ring reception and someone came and found me and took me to my room. The rooms are very basic for the price, no phones in rooms and the furniture is quite dated, the bed however was very comfortable.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Beautiful location friendly staff
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent food at the restaurant
Stayed 3 nights in Dec 2024