Ueno Zoo Tours and Activities

The rooms were deeply cleaned atleast twice a week but refreshed and clean basically everyday. There was a laundry room so you can wash some clothes and the detergent was even included. The staff were very helpful and accommodating. When we had to make a few more stops after checking out but it was too early to for our airport shuttle they even held the luggage there for us. 10/10 would definitely stay again!!!!

The gardens were amazing

good

It’s our first hotel in Japan and it already showed me the quality and standard of service that can be achieved exceeding 5 star hotels I stayed in America.

The most amazing stay for our family. The modern hotel not only was a beauty with the interiors, but the staff and management delivered white glove service with a boutique-style warmth. Jiro, the manager, was so hospitable and tended to every question and need during our first visit to Tokyo. The food at the restaurant was delicious with a gourmet-level Italian menu in the evening. The hair products were RaFe, a luxury brand in Japan! Complimentary pajamas for each family member! We left our hearts in a Tokyo, but we know when we return next year, we will stay at Tokyo Stay Ebisu.