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Pinnacle Hotel at the Pier

4.0 star property
Eco-certified hotel with fitness centre and sauna
VIP Access

Photo gallery for Pinnacle Hotel at the Pier

Front of property – evening/night
Sports facility
Lobby sitting area
Superior Room, 1 King Bed, Balcony
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Housekeeping
The current price is NZ$391
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Port of Vancouver
    ‪11 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Designer toiletries
Shower/bath combination
Bathrobes
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbour View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Harbour View

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Designer toiletries
Shower/bath combination
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Mountainside

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace, Mountainside

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Designer toiletries
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Designer toiletries
Shower/bath combination
Bathrobes
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(86 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Designer toiletries
Shower/bath combination
Bathrobes
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Designer toiletries
Shower/bath combination
Bathrobes
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbour View

9.6 out of 10
Exceptional
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Designer toiletries
Shower/bath combination
Bathrobes
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Designer toiletries
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Separate bedroom
Designer toiletries
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

North Vancouver

At Pinnacle Hotel at the Pier you'll be 3.8 km (2.3 mi) from Vancouver Waterfront and 4.3 km (2.6 mi) from Canada Place Cruise Ship Terminal. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, The Lobby Restaurant, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 8000 square feet (743 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .You'll be 4.3 km (2.7 mi) from Canada Place and 4.4 km (2.7 mi) from Vancouver Convention Centre with a stay at this 4-property class Lower Lonsdale hotel.

What's nearby

  • Lonsdale Quay Market - 2 min walk - 0.2 km
  • Port of Vancouver - 11 min drive - 9.0 km
  • Canada Place Cruise Ship Terminal - 14 min drive - 11.8 km
  • Canada Place - 14 min drive - 11.8 km
  • Vancouver Waterfront - 14 min drive - 11.8 km

Getting around

  • North Vancouver Station - 5 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver International Airport (YVR) - 49 min drive

Restaurants

  • ‪Tap & Barrel - Shipyards - ‬2 min walk
  • ‪JOEY Shipyards - ‬2 min walk
  • ‪Catch 122 - ‬2 min walk
  • ‪Nook Shipyards - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Pinnacle Hotel at the Pier

Eco-certified hotel with fitness centre and sauna
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 8 levels
  • Conference rooms
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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  • Free WiFi
  • Air conditioning
  • Gym
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 39.28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self-parking fee: CAD 39.28 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Frequently asked questions

What is the cancellation policy at Pinnacle Hotel at the Pier?

Pinnacle Hotel at the Pier offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pinnacle Hotel at the Pier?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Pinnacle Hotel at the Pier on 30 Sept 2025 start from NZ$391.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pinnacle Hotel at the Pier?

Yep, Pinnacle Hotel at the Pier has a covered self car park with in/out privileges for CAD 39.28 per day.

Are there any beaches close to Pinnacle Hotel at the Pier?

The closest beach to Pinnacle Hotel at the Pier is English Bay Beach (5.4 km).

Does Pinnacle Hotel at the Pier have a pool?

Yep, and guests love it! Pinnacle Hotel at the Pier has an indoor pool.

Is Pinnacle Hotel at the Pier family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that Pinnacle Hotel at the Pier is a hit with families.

Does Pinnacle Hotel at the Pier serve breakfast?

Yep, our visitors enjoy the cooked-to-order brekkie here! Available daily between 6:30 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Pinnacle Hotel at the Pier?

No, Pinnacle Hotel at the Pier does not offer an airport shuttle service.

Is there a bar or restaurant at Pinnacle Hotel at the Pier?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Pinnacle Hotel at the Pier?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Pinnacle Hotel at the Pier?

Furry friends are welcome at Pinnacle Hotel at the Pier, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1436 out of 1912 reviews
Rating 8 - Good. 332 out of 1912 reviews
Rating 6 - Okay. 91 out of 1912 reviews
Rating 4 - Poor. 21 out of 1912 reviews
Rating 2 - Terrible. 32 out of 1912 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Chelsea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wasn’t very clean
Stayed 1 night in May 2025

8/10 Good

Sam

Stayed 1 night in May 2025

10/10 Excellent

Magella

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service

Staff above and beyond

Staff really helped us to change our flights on the customer pc
Stayed 1 night in Jun 2025

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all good at the pinnacle great view every thing you need within 2 blocks staff very friendly very nice area all good will stay again
Stayed 4 nights in May 2025

6/10 Okay

ROBERT

Travelled with partner
Liked: Amenities
Room was old. Carpet worn and wrinkled Priced to high
Stayed 1 night in Jun 2025

10/10 Excellent

Alastair, Burnaby

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Kamyar

Good, clean
Stayed 2 nights in May 2025

10/10 Excellent

RON

Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mitchell

Stayed 1 night in May 2025

10/10 Excellent

Paul, Ajax

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location
Stayed 4 nights in May 2025

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful view, clean rooms, easy access to underground parking! Beautiful area, within walking distance to lovely restaurants!
Stayed 1 night in May 2025

8/10 Good

Jill

Stayed 1 night in Jun 2025

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I think the property is great! The carpet in the rooms needs an upgrade! It's very obvious that it has been in place for many years! I don't need to tell you guys how to run a hotel - it's just very noticeable! Meaning, I don't want to walk barefoot on the hotel room carpet and then get into my bed! May I suggest some sort of vinyl flooring - again, I'm not going to tell you guys how to run a hotel! Our stay was great and we will be a return customer 100%!
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Love this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel Dacian, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing. Great hotel and staff. The harbor and Vancouver view 10/10
Stayed 2 nights in Jun 2025

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel. Friendly staff. Great location. My only advice is the parking situation could be better. There are directions to park in a covered parking garage which will prompt you to pay with an app. You pay for your parking with your stay. Despite this I found a ticket on my car the next morning. The staff took care of cancelling the ticket for me, so it was a good outcome
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay. One night for medical appointment. Favourite hotel in Vancouver!
Stayed 1 night in Jun 2025

10/10 Excellent

Glen

Liked: Cleanliness
Close to many ameneties
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, and quiet spots, loads of dining options. A little food market for snacks convenient for seabus. Felt more relaxed rather than downtown Vancouver
Stayed 4 nights in May 2025

10/10 Excellent

Jo-Anne

Stayed 2 nights in May 2025

10/10 Excellent

sylvain, nominingue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour cette endroit c’était parfait.
Stayed 1 night in May 2025