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Hyatt Centric Murano Venice

4.0 star property
Waterfront hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hyatt Centric Murano Venice

Hypo-allergenic bedding, minibar, in-room safe, individually decorated
2 bars/lounges, cocktail bar
Garden
Suite (Duplex)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Gym
  • Room service
  • Spa
The current price is NZ$273
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
Riva Longa, 49, Murano Island, Venice, VE, 30141
  • Place, Rialto Bridge
    ‪32 min walk‬
  • Place, St. Mark's Basilica
  • Place, St. Mark's Square
  • Airport, Venice (VCE-Marco Polo)

Room options

View all photos for King Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

King Room

  • Sleeps 2

View all photos for Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

  • Sleeps 2

View all photos for Room, 1 King Bed, Courtyard View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Canal View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Canal View)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Duplex)

Suite (Duplex)

Suite (Duplex)

8.4 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Grande, Canal View)

Suite (Grande, Canal View)

Suite (Grande, Canal View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Courtyard View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

King Room With Courtyard View

  • Sleeps 2

View all photos for Duplex Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Duplex Suite

  • Sleeps 3

View all photos for Suite (Riva, Canal View)

Suite (Riva, Canal View)

Suite (Riva, Canal View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Grande Suite With Canal View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grande Suite With Canal View

  • Sleeps 2

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Murano Junior Suite w/ Canal View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Murano Junior Suite w/ Canal View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Riva Suite With Canal View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Riva Suite With Canal View

  • Sleeps 2

View all photos for Junior Suite With Canal View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite With Canal View

  • Sleeps 2

View all photos for Premium King Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium King Room

  • Sleeps 2

View all photos for Murano Junior Suite With Canal View

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Murano Junior Suite With Canal View

  • Sleeps 2

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2

About the area

Venice

A luxury stay in the heart of Venice awaits you at Hyatt Centric Murano Venice. You'll be within steps of Murano Glass Museum and within a short 5-minute stroll of Church of San Pietro Martire. Highlights at this boutique hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .Rivalonga Bar serves Italian cuisine and is open for breakfast and dinner. Spritz & Fizz is the hotel's own cocktail bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. Buffet breakfast is available on weekdays between 7 AM and 10:30 AM and on weekends between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 4-property class Venice hotel, you'll be 4.7 km (2.9 mi) from T Fondaco Dei Tedeschi and 4.8 km (3 mi) from Rialto Bridge.

What's nearby

  • Original Murano Glass Factory & Showroom - 2 min walk - 0.2 km
  • Murano Glass Museum - 2 min walk - 0.2 km

Restaurants

  • ‪Rivalonga - ‬2 min walk
  • Algiubagiò
  • Super Pizza Kebab E Piadineria
  • Snack Bar Cupido Venezia
  • Trattoria Pizzeria da Alvise

About this property

Hyatt Centric Murano Venice

Waterfront hotel with bars/lounges and 24-hour fitness centre
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a library are also featured at the luxury Hyatt Centric Murano Venice. The hotel can provide concierge services and wedding services.

This 4-star Venice hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hyatt Centric Murano Venice offers 119 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the on-site spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; EUR 28 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Osteriva
  • Rivalonga Bar
  • Spritz & Fizz

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 861 square feet of conference space

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (71 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property offers 1-way airport shuttle pickup service from Marco Polo airport in Venice only.
Access to this property's sauna, and fitness area are available by reservation only. Access is limited to 45 minutes.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.60 per person, per night for adults; EUR 1.80 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 10

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT027042A1G2LUUFKB

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

LaGare
LaGare Hotel
LaGare Hotel Venezia
LaGare Hotel Venezia Mgallery
LaGare Hotel Venezia Mgallery Collection
LaGare Hotel Venezia Mgallery Collection Venice
LaGare Venezia
LaGare Venezia Mgallery Collection
LaGare Venezia Mgallery Collection Venice
Mgallery LaGare
LaGare Hotel Venezia MGallery Sofitel Venice
LaGare Hotel Venezia MGallery Sofitel
LaGare Venezia MGallery Sofitel Venice
Hyatt Centric Murano Venice Hotel Venice
Hyatt Centric Murano Venice Hotel
Hyatt Centric Murano Venice Venice
LaGare Hotel Venezia Mgallery Collection
LaGare Hotel Venezia MGallery by Sofitel
Hyatt Centric Murano Venice
Hyatt Centric Murano Venice Hotel
Hyatt Centric Murano Venice Venice
Hyatt Centric Murano Venice Hotel Venice

Frequently asked questions

What is the cancellation policy at Hyatt Centric Murano Venice?

Hyatt Centric Murano Venice offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Murano Venice?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Murano Venice on 4 Nov 2025 start from NZ$258.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hyatt Centric Murano Venice?

The closest beach to Hyatt Centric Murano Venice is Marina di Venezia (7.2 km).

Is there a spa on site at Hyatt Centric Murano Venice?

There's no onsite spa, but this property does offer spa services.

What makes Hyatt Centric Murano Venice a romantic place to stay?

Al fresco dining and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hyatt Centric Murano Venice.

Is Hyatt Centric Murano Venice family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Centric Murano Venice is a hit with families.

Does Hyatt Centric Murano Venice serve breakfast?

Yeah, buffet breakfast is on offer weekdays between 7 AM and 10:30 AM and weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at Hyatt Centric Murano Venice?

No, Hyatt Centric Murano Venice does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Centric Murano Venice?

Yep, you can grab a meal at Hyatt Centric Murano Venice's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Hyatt Centric Murano Venice?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Centric Murano Venice?

Furry friends are welcome at Hyatt Centric Murano Venice, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 25 kg per pet.

Hyatt Centric Murano Venice Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1005 reviews
Rating 8 - Good. 197 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Azda

Stayed 3 nights in Jul 2025

2/10 Terrible

Veronica

Stayed 2 nights in Jul 2025

6/10 Okay

Kevin

Liked: Amenities
.
Stayed 2 nights in Jul 2025

6/10 Okay

Tom, El Cajon

Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Okay hotel in Murano, very little atmosphere (bit clinical, especially with the bleach smell). It was clean and fine for a few days. If staying here be mindful that everything closes early as the tourists mainly leave when the glass factory's close at around 6pm and very limited restaurants. The area didn't bother us as quiet and good links into venice.
Stayed 4 nights in Jul 2025

2/10 Terrible

Maricela, San Francisco

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rude people they were trying to penalize me for leaving 2 nights earlier
Stayed 8 nights in Jul 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect if you prefer a break from the crowds.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in, it was brought to my attention I had made 2 reservations, for the same evening. I politely asked to cancel one, and was informed I was beyond the cancellation deadline and be charged for both rooms. I explained I was on a cruise, and hadn’t checked my emails, nothing mattered, and I was charged for both. Orbitz looked into it, and was unable to do anything on my behalf.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great time whit my family and kids in the hotel .
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful by the water and very quiet when it was time to relax
Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Murano is a great place to stay if you want to be away from the hustle and bustle of Venice and this hotel has a water taxi stop right out front. There are limited and pricey food options around so make sure you eat beforehand in Venice or venture out for dinner by 7. There’s also a Coop grocery store a block down the street if you need snacks. The Hyatt rooms are very spacious—more of a North American size. The buffet breakfast is pricey but good (and may or may not be included in the stay depending on what site/vendor you use to book). The airport shuttle is seamless but check on the time to make sure it’s running when you need it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, quiet and peaceful rooms, excellent location for peace and quiet
Stayed 4 nights in Jun 2025

2/10 Terrible

Carlos Eduardo

Stayed 5 nights in Jun 2025

10/10 Excellent

Magdalena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 2 nights in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, very friendly and helpful staff. The room was lovely, clean and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay of the entire trip!

This was the best stay of my 20-day trip through Italy. The hotel is directly in front of a ferry stop, which made things so easy when we first arrived. I was travelling with my mom, and while we managed ok in more distant rentals in Venice, I wish we had stayed here for the entire trip. The room was clean, so comfortable and attractively finished. The staff couldn't have been more wonderful! Breakfast at the hotel was delicious, with lots of variety. And, the hotel's boat shuttle to the airport for our departure was so convenient and a lovely way to end the trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Dymetra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

christopher

Our room was so hot and we didn’t have the ability to change the temperature in our room. Our first night the shower had little to no hot water. I take lukewarm showers typically and this shower was cold to me. There is no excuse for a hotel to lack hot water. The shower had no storage and the one tiny shelf that was in the shower was full of the clunky shampoo, conditioner, and body wash bottles. These bottles weren’t connected to the wall or on a sturdy shelf, so I had to juggle pumping the bottles, as they were too bulky to hold and pump with one hand to squirt the product into my other hand. There were no washcloths and when we requested them, we never received them. The water taxi service to and from Venice was a disaster. We were dropped off in one location and told to meet there for pickup, only to learn we were at the wrong location, after waiting with other hotel guests. Our dinner at the hotel restaurant was just ok. The entire hotel was so dark and it certainly didn’t give it ambience. The only positive I can give this hotel is their breakfast, it was delicious. This hotel was a disappointing end to our otherwise perfect vacation.
Stayed 2 nights in May 2025

10/10 Excellent

ADOWA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
10/10.. location location location Beautiful hotel and friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everthing was good.. The staff was helpful and the place was a perfect location. the ride to the airport back was great-we made our plane.
Stayed 1 night in May 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived in Venice late by train and it was tricky to get to the Hyatt via waterbus but we figured it out (line 5.2 then 4.1 at F. Nove). We booked the suite with canal view (amazing room with its own elevator!). When we got in there was no hot water and the front desk staff advised there was a boiler malfunction and it was being addressed. They said max 20mins for hot water. After an hour, we gave up and had a cold shower. The next day the hotel manager was nice and apologized but didn't offer anything as compensation. After a long day of travel, no hot water is a big deal. Otherwise, the property is beautiful, quiet, the restaurant is top tier with an incredible breakfast buffet (€22/day).
Stayed 2 nights in May 2025

10/10 Excellent

Laura, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Particularly loved the shuttle to the airport!
Stayed 1 night in Feb 2025