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DoubleTree by Hilton Hotel & Suites Victoria

4.0 star property
Hotel with 2 restaurants, steps from Victoria Conference Centre

Photo gallery for DoubleTree by Hilton Hotel & Suites Victoria

Exterior
Coffee shop
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, in-room safe, desk, laptop workspace
King, Suite, Kitchenette | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$240
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
777 Douglas Street, Victoria, BC, V8W 2B5
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Victoria Harbour
    ‪9 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for King, Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(60 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Suite, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Suite, Kitchenette

8.6 out of 10
Excellent
(21 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King, Family Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Family Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Suite, Kitchenette

King, Suite, Kitchenette | Living area

King, Suite, Kitchenette

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 47 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for King, Family Suite, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Family Suite, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 58 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, 2 Bedrooms, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Suite, 2 Bedrooms, Kitchenette

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 72 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King 1 Bedroom Boardroom Suite - Water View

Premium bedding, in-room safe, desk, laptop workspace

1 King 1 Bedroom Boardroom Suite - Water View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Penthouse)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Water/Mountain View

Premium bedding, in-room safe, desk, laptop workspace

King Room with Water/Mountain View

  • Sleeps 2

View all photos for Two Queen Room with City View

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room with City View

  • Sleeps 4

View all photos for Accessible Two Queen Room with Roll-in Shower

Premium bedding, in-room safe, desk, laptop workspace

Accessible Two Queen Room with Roll-in Shower

  • Sleeps 4

View all photos for One Bedroom King Boardroom Suite with Water View

Private kitchen

One Bedroom King Boardroom Suite with Water View

  • Sleeps 2

View all photos for One Bedroom King Suite with City View

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom King Suite with City View

  • Sleeps 4

View all photos for Deluxe One Bedroom King Suite with City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe One Bedroom King Suite with City View

  • Sleeps 4

View all photos for Penthouse King Suite with Mountain City View

Premium bedding, in-room safe, desk, laptop workspace

Penthouse King Suite with Mountain City View

  • Sleeps 2

View all photos for Two Bedroom Suite with Water/Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Suite with Water/Mountain View

  • Sleeps 6

View all photos for One Bedroom Two Queen Suite with City View

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Two Queen Suite with City View

  • Sleeps 4

View all photos for Room, 1 King Bed (First/Second Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (First/Second Floor)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, City View, High Floor

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 KING BED with STREET VIEW

Premium bedding, in-room safe, desk, laptop workspace

1 KING BED with STREET VIEW

  • Sleeps 2

1 King Bed-3rd Floor And Higher-City View

  • Sleeps 2

2 Queen Beds-City View-High Floor

  • Sleeps 4

1 King Penthouse Suite-Panoramic Water Views

  • Sleeps 2

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About the area

Victoria

DoubleTree by Hilton Hotel & Suites Victoria puts you in the heart of Victoria, steps from Victoria Conference Centre and within a 10-minute stroll of Victoria Harbour. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Wake Up Breakfast, is open for breakfast. Humboldt Bar is the hotel's own cocktail bar. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this Downtown Victoria hotel, you'll be 1 km (0.6 mi) from Victoria Clipper Ferry Terminal.

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 10 min walk - 0.9 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 35 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪Q At The Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

DoubleTree by Hilton Hotel & Suites Victoria

Hotel with 2 restaurants, steps from Victoria Conference Centre
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel & Suites Victoria. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 181 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1965
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 30 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: CAD 28 for adults and CAD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bartholomew's Pub
  • Humboldt Bar
  • Stone Ground Pizza Co.
  • Wake Up Breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1965
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28 for adults and from CAD 23 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 30.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel & Suites Victoria?

DoubleTree by Hilton Hotel & Suites Victoria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel & Suites Victoria?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel & Suites Victoria on 4 Jan 2026 start from NZ$240.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel & Suites Victoria?

Yep, DoubleTree by Hilton Hotel & Suites Victoria has valet parking with in/out privileges for CAD 30 per day.

What makes DoubleTree by Hilton Hotel & Suites Victoria a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel & Suites Victoria.

Is DoubleTree by Hilton Hotel & Suites Victoria family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel & Suites Victoria is a hit with families.

Does DoubleTree by Hilton Hotel & Suites Victoria serve breakfast?

Yep, buffet breakfast is available daily from 7:00 AM to 11 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel & Suites Victoria?

No, DoubleTree by Hilton Hotel & Suites Victoria does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel & Suites Victoria?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel & Suites Victoria?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Hotel & Suites Victoria?

Cats and dogs are welcome at DoubleTree by Hilton Hotel & Suites Victoria, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

DoubleTree by Hilton Hotel & Suites Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1009 reviews
Rating 8 - Good. 234 out of 1009 reviews
Rating 6 - Okay. 76 out of 1009 reviews
Rating 4 - Poor. 30 out of 1009 reviews
Rating 2 - Terrible. 30 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Nicely central to everything and very walkable. Would stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Brent

Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maya

Stayed 3 nights in Aug 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Knea

Liked: Cleanliness, staff & service, property conditions & facilities
the location was perfect!
Stayed 4 nights in Sep 2025

10/10 Excellent

Robb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only parking available is on the street or valet for an extra charge.
Stayed 1 night in Sep 2025

10/10 Excellent

Jack raymond

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia at the front desk was very pleasant and helpful. Mur in the waiting area made us feel very welcome. Fatima the house keeper was very friendly and welcoming
Stayed 3 nights in Sep 2025

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Colleen

Travelled with partner
Liked: Amenities
We had a kitchenette room. Would be nice if there were above sink shelving or cabinets so you could add cutlery and a few more glasses etc. bathroom should also have a couple of drinking glasses in it.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jill

Stayed 2 nights in Sep 2025

6/10 Okay

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The check in was chaotic. Elevators small. Living room for $500+ a night unexceptable.
Stayed 2 nights in Sep 2025

6/10 Okay

matthew

You would expect more for the price
Stayed 2 nights in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness
My car battery died in parking lot and they didn't have jumper cables
Stayed 1 night in Sep 2025

4/10 Poor

Farrokh

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The noise from the strreet plus that of construction nearby. Also i had to remind for room services repeatedly to fullfill their duty. Also they did not give in higher floors that I had requested. They said for the expedia reservations thre give only upto 6th floor. It was not worthy of $400+ per night that i paid.
Stayed 6 nights in Sep 2025

6/10 Okay

Danae

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Mediocre at best…

Location is great, close to downtown and shopping. Pull out couch was extremely uncomfortable for our two children. Rooms could be cleaner and updated. Strong odour of dog in our suite, staff were to bring up air purifier which never did come to our room. In Room is overpriced in my opinion.
Stayed 2 nights in Sep 2025

8/10 Good

Anne, Comox

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Avery good stay but a few problems with housekeeping. One day was definitely our fault but on the second day we were just missed out. Quickly sorted out, though. Valet parking wonderful.
Stayed 3 nights in Sep 2025

6/10 Okay

Kin Fan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continues to be my favourite spot to stay in Victoria
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Arman Hadi

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and welcoming staff! They are the best part and because of them I will come back ☺️
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained property in a very convenient area. Staff are always friendly and helpful.
Stayed 2 nights in Sep 2025