West Newbury accommodation from NZ$152

First day went to take a shower and only one towel in the room. Had to call and get towels brought to the room before we could go out. That evening went to bed and the bottom sheet was too small for the bed and kept bunching up as you moved your feet. The next day I spoke to housekeeping and ask them to remake our bed with sheets that actually fit. He said he would when he serviced the room. We went down to the front desk to get beach chairs that the hotel offers for patron use, they were wooden chairs and very heavy to carry. We returned back to the hotel around 3:00 and when we got to our room it had not been serviced. Housekeeping was still in the hallway so I went and asked them when they would be servicing our room. He said oh I can come in now if you would like and I said that would be fine. He came in changed the bed and took out the trash. That was the extent of the housekeeping. The next day pretty much the same thing happened with housekeeping at 3:30 our room had not been cleaned and no towels. I had to go and get towels so we could take showers to go out and get ready for dinner. Room never got serviced that day. Also they have a beautiful restaurant/ bar inside but the three days I was there it was never open. They only offered a outside deck bar area. After being out in the sun all day at the beach you don't feel like sitting outside in the blaring sun to have lunch. I feel the facility is mismanaged.

Best place

I’m assuming ice machine broke on second floor so they just removed it. elevator close to our room was out of order. Bedsheets were dirty, left for the day came back late. I had to go ask for towels and face cloths. Parking was good right out. Front rooms were fairly clean. Staff was fine no breakfast had to go out.