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Grand Hotel Wanganui

3.0 star property

Photo gallery for Grand Hotel Wanganui

Café
Terrace/patio
Double Room
Lobby
City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Cnr St Hill and Guyton Street, Whanganui, 5001
  • Place, Whanganui Museum
    ‪5 min walk‬
  • Place, Watt Fountain
    ‪6 min walk‬
  • Place, Sarjeant Gallery
    ‪7 min walk‬
  • Airport, Whanganui (WAG)
    ‪9 min drive‬

Room options

View all photos for Double or Twin Room

In-room safe, desk, cots/infant beds, free WiFi

Double or Twin Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed
  • Free Wi-Fi

View all photos for Queen Room with Balcony

Queen Room with Balcony

Queen Room with Balcony

  • City view
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Whanganui

At Grand Hotel Wanganui you'll be within just a 10-minute stroll of Watt Fountain and Sarjeant Gallery. Highlights at this hotel include 2 restaurants, 2 bars/lounges and free self-parking. .This business-friendly hotel offers free WiFi in public areas, dry cleaning/laundry services and free newspapers in the lobby. Other amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 11:00 AM. .Places within a 15-minute walk of this 3-property class Whanganui Central hotel include Whanganui Museum and Durie Hill Elevator.

What's nearby

  • Whanganui Museum - 5 min walk - 0.5 km
  • Watt Fountain - 6 min walk - 0.6 km
  • Sarjeant Gallery - 7 min walk - 0.6 km
  • Whanganui Riverboat Centre and Museum - 11 min walk - 1.0 km
  • Durie Hill Elevator - 11 min walk - 1.0 km

Getting around

  • Whanganui (WAG) - 9 min drive

Restaurants

  • ‪Burger Fuel Wanganui - ‬5 min walk
  • ‪Daily Grinds Cafe & Bakery - ‬3 min walk
  • ‪Mischief - ‬1 min walk
  • ‪Cactus Creme Cafe - ‬5 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Grand Hotel Wanganui

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The business-friendly Grand Hotel Wanganui also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Whanganui hotel is smoke free.

  • 55 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Grand Hotel Wanganui offers 55 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: NZD 11 to 20 for adults and NZD 8 to 9 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for NZD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 11 to 20 for adults and NZD 8 to 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Wanganui
Grand Wanganui
Grand Hotel Wanganui Whanganui
Grand Wanganui Whanganui
Grand Hotel Wanganui Hotel
Grand Hotel Wanganui Whanganui
Grand Hotel Wanganui Hotel Whanganui

Frequently asked questions

What is the cancellation policy at Grand Hotel Wanganui?

Grand Hotel Wanganui offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Hotel Wanganui?

Yep, Grand Hotel Wanganui has a free self car park.

Are there any beaches close to Grand Hotel Wanganui?

The closest beach to Grand Hotel Wanganui is Castlecliff Beach (6.5 km).

Is Grand Hotel Wanganui family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Grand Hotel Wanganui is a hit with families.

Does Grand Hotel Wanganui serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Wanganui?

No, Grand Hotel Wanganui does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Wanganui?

Yep, Grand Hotel Wanganui has 2 restaurants.

What time are check-in & check-out at Grand Hotel Wanganui?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Grand Hotel Wanganui?

No, pets are not allowed.

Grand Hotel Wanganui Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 102 out of 394 reviews
Rating 8 - Good. 178 out of 394 reviews
Rating 6 - Okay. 74 out of 394 reviews
Rating 4 - Poor. 33 out of 394 reviews
Rating 2 - Terrible. 7 out of 394 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel with full facilities. Suffering like all from staff shortage for kitchen and front of house.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Mike

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I really don't know how this place is still operating!!! Broken curtains, black mold , Damp smell, unsafe lift, and it goes on!!
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most unpleasant, squalid hotel that I have ever stayed in, many of the services offered in their Expedia listing aren't available. It may have been The Grand Hotel back in the day but now it is a poorly maintained, revolting place, used to house the local homeless, some as permanent guests. The pictures look OK but don't be fooled, stay away. I had to get Expedia's help to get some of my money back and it was like getting blood out of a stone.
Stayed 3 nights in Jan 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faulty Towers?

Arrived and our friends couldn’t get an electronic key as machine broke and young guy didn’t know how to fix it. Said he rang his manager but he didn’t answer. Went to our rooms and our electronic key didn’t work properly. Went and asked for a proper key and he didn’t have one. Getting back in to get my gear took a lot of patience as the door opened sometimes. Our room was OK but picture on wall was upside down, everything was old and nothing matched. The shower drain had no cover and it stank. The window latch was missing so we had to tie the window to leave it open as there was no air conditioning or fan. There is no food on site. Our friend whose room was worse had a physical key. We were not told you needed an electronic key to get in the building in the evening - he got locked out and only got in when another guest came back. Someone there said it is a bit like Faulty Towers.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Roman

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sehr renovierungsbedürftiges Hotel. Der Preis ist in diesem Zustand nicht gerechtfertigt. Definitiv ein anderes Hotel nehmen!
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the historical building. The Irish pub downstairs had good food. Staff were all efficient and friendly
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Jenny

Liked: Cleanliness, staff & service

Basic but value for money

The rooms are very basic and need a refurbishment however they are clean and beds are comfy. I think I may have been the only guest staying there! I like the fact you can have dinner on site at the Irish bar. Location excellent close to the shops. Even tho it is the most basic place I stay at I like it and have stayed 3 times now It’s value for money.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service

Comfortable stay

Very pleasant and helpful staff Ate in the bar one night - very nice meal The location of the hotel was excellent
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Kasey

Liked: Staff & service, room comfort
This hotel was incredibly dated, you can tell theres been absolutely no improvements in YEARS.
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Chantelle

Liked: Staff & service, room comfort
The hotel staff are extremely friendly and helpful. Hotel well priced. would stay again
Stayed 1 night in May 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Very clean
Stayed 1 night in May 2021
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service
It was close to Wanganui cbd. The receptionist was brusque,rude and shouted at the lady before us. She was not helpful.
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
We have stayed at the 'Grand' annually for many years. Always a treat to see the proprietor who had become a 'friend'. Sad to hear Neville, had sold the hotel . We were shown to what I would call a 'Mumbai' room. Canvas beach chairs etc! On asking, we were given the sort of room we are used to at the 'Grand' - red velvet chairs etc. The hotel is now owned by a gentleman from over seas . A lot of the rooms are still under renovation. Meals are good.
Stayed 2 nights in Apr 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of history on the walls of each floor. Rare militaria photos of museum quality. Old fashio pub style accommodation wity hearty meals expertly prepared. Lovely spot will visit again. Expect a pub style old school place full of character and charm.
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Some things were really good (sheets crisp, towels fluffy, parking etc ) but others could be improved ( TV was poor and limited, shampoo dispenser was outside the shower ). The worst thing was the meal in the Irish pub downstairs: It took an hour from ordering to actually getting them, they were quite small for the cost, Visa was down and we were asked if we could pay by cash and the meals were bordering on cold and just about had to go back.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was surprisingly interesting. Although its walls appear cluttered, they are interesting. The staff were friendly and helpful. The rooms were clean and airy, and the bar was fun. Enjoyed the night we stayed, very central to everywhere we wanted to go. Complimentary breakfast was a bonus.
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Rerekapuni

Liked: Cleanliness, staff & service
Second time at the Hotel which means we were happy with it and the cost. lt has some historic value and is fairly old. My daughter and I felt safe, free parking was onsite, the room was very clean, bed comfortable, room was warm but there was fan that was great, balcony access was safe and secure. We got a free continental breakfast because it was Wellington Anniversary, that was unexpected but welcomed. No yoghurt left, so the Manager went to find some for us. Overall would definitely stay there again next year. I know exactly what I'm getting. What would be great is if there was information about places where where we could eat, fill up the car, local parks etc. I could have asked though.
Stayed 3 nights in Jan 2021
Verified review

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome old hotel with a plethora of old framed prints on each floor. Stayed in the new addition which is similar to any backpackers accomodation. Comfortable and clean and quiet, what more could you ask for
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Jillian

Liked: Cleanliness, staff & service, amenities
The atmosphere is quite lovely and staff aim to please. The room while clean was very outdated, with not even a reasonable amount of hot water/pressure with the shower. We did feel secure and nice to have the breakfast facility on site.
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Telephone didnt work, fridge nearly falling off its stand, fan old and noisey, lift very very scary 😬 bar tender very unprofessional had his girlfriend sitting at the bar and kissed her every time he walked past. Room not soundproof
Stayed 2 nights in Jan 2021
Verified review

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The Grand Hotel was just that - a grand ol’ girl from years gone by. Still in reasonable condition with good food in the bar.
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Elizabeth

Satisfactory inner city hotel w parking

Good inner city location w parking, convenient walks to cafe, shops and restaurants. Stay good for old hotel. Some road & neighbour noise, bathroom dated, no air con. Don't expect glamourous hotel.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

TC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room which appeared to be fairly modern had all we needed for a short stay
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It has gone down in room cleaning. shower was discusting
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Veandeross

Disliked: Property conditions & facilities
It was comfortable. met requirements. Unfortunately there was some takeaway Asian food in two containers outside a room on a table near my room that was there when we arrived on Friday night and still there leaking out of the container when we left Sunday morning. Not a good look......
Stayed 2 nights in Sep 2020