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Alpenhotel Fleurs de Zermatt

Property class: 4

Photo gallery for Alpenhotel Fleurs de Zermatt

A multi-story hotel with balconies, a swimming pool, and a view of snow-capped mountains.
A modern spa area with a circular seating area, a reception desk, and a large pillar.
A modern indoor pool with clear glass walls, wooden ceiling, and stone flooring.
A multi-story wooden building with balconies, a ski lift, and a pool area.
Indoor/outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym
The current price is NZ$361
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪9 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Standard Single Room, Mountain View

A hotel room with a bed, a chair, a small table with a bottle and glasses, a red bag, and a white towel.

Standard Single Room, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room, Mountain View

A hotel room with a wooden headboard, a bed with white linens, a bedside table with a lamp, a red basket, and a small plant on the floor.

Classic Double Room, Mountain View

9.8 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Mountain View (Style)

A hotel room with a bed, a wooden wardrobe, a sofa, and a small table with a basket and oranges.

Double Room, Mountain View (Style)

9.8 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room (Parterre)

A hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

Deluxe Double Room (Parterre)

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

A hotel room with two beds, a desk with a lamp, two plaid chairs, and a small table.

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

A hotel room with a bed, a chair, a table with a vase of flowers, a TV, and a wooden wardrobe.

Junior Suite, Balcony, Mountain View (Matterhorn)

9.6 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

A hotel room with a bed, a desk with a computer and phone, a chair, and a view of the outside.

Family Room, 2 Bedrooms, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Double Room (Parterre)

A modern hotel room with a bed, a desk, a small table with a bottle, a chair, a sofa, and a shower area with glass doors.

Double Room (Parterre)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Zermatt

At Alpenhotel Fleurs de Zermatt you'll be 1.6 km (1 mi) from Zermatt-Furi Gondola and 2.5 km (1.5 mi) from Sunnegga Paradise - Blauherd Cable Car. Highlights at this ski hotel include a full-service spa, an outdoor swimming pool and an indoor swimming pool. .A day of pampering can include access to the sauna and steam room. Matterhorn Lounge is the hotel's own bar. Along with ski-in ski-out access, this hotel offers on-site ski storage. 388 square feet (36 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and 10:30 AM. .Places in the area of this 4-property class Zermatt hotel include Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt - Furi - 9 min walk - 0.8 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Manud - ‬6 min walk
  • ‪Snowboat - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and a safe. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

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  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 586 reviews
The price is NZ$548
includes taxes & fees
21 Oct - 22 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (388 square foot of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Alpenhotel Fleurs de Zermatt

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of 19 Oct 2026, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on 20 Oct 2026 start from NZ$361, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Alpenhotel Fleurs de Zermatt?

Yep, there is an onsite spa at Alpenhotel Fleurs de Zermatt. It has a steam room and a sauna.

Does Alpenhotel Fleurs de Zermatt have a pool?

Alpenhotel Fleurs de Zermatt has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM (Seasonal outdoor pool open from January to December).

What luxury perks are available at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and espresso makers.

What makes Alpenhotel Fleurs de Zermatt a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Alpenhotel Fleurs de Zermatt.

Is Alpenhotel Fleurs de Zermatt family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers in the guestrooms, it's no surprise that Alpenhotel Fleurs de Zermatt is a hit with families.

Does Alpenhotel Fleurs de Zermatt serve breakfast?

Yeah, our travelers adore the free buffet breakfast here! Served daily from 7 AM to 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Alpenhotel Fleurs de Zermatt?

No, Alpenhotel Fleurs de Zermatt does not offer an airport shuttle service.

What time are check-in & check-out at Alpenhotel Fleurs de Zermatt?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Are pets allowed at Alpenhotel Fleurs de Zermatt?

No, pets and service animals are not allowed.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 906 reviews
Rating 8 - Good. 171 out of 906 reviews
Rating 6 - Okay. 40 out of 906 reviews
Rating 4 - Poor. 17 out of 906 reviews
Rating 2 - Terrible. 16 out of 906 reviews

9.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spa,very nice and clean hotel,breakfast was amazing and good location close to trainstation.definitely would Like to come back
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great place! Highly recommended!!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Quaint, cute, clean and close to town.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is extremely convenient, only few minute walk from the train station. The room is very quiet and clean.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Convenient and quiet location near the station. The hotel looks very new and in particular, the spa facilities and room were lovely. The gift bag on leaving was a nice touch.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the balcony are amazing. A very quiet area. The pool is very nice and not too busy, relaxing. The morning breakfast is excellent.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near by the train station and well maintained. The spa was amazing. The staff that welcomed us was great, but the person that helped with the check out was not friendly or helpful. But the hotel, room, bed, location and facilities were great !!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Receptionist was a little distant but otherwise the stay was uneventful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and spotless rooms. Spa accommodations were top notch.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent, tasty fresh breakfast...would highly recommend.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nicely appointed. Also a good continental breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Breakfast was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The room was very cozy, clean and comfortable and the balcony offered views of the Matterhorn. Breakfast was very delicious and the staff were attentive and friendly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up, staff were polite and helpful, and skiing was a breeze with their accommodations.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff. Our room was stunning. Good aménités. Breakfast with many options. Will come back!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Alpenhotel Fleurs de Zermatt. The location is excellent — close to great restaurants, shops, and easy access to the ski lifts, which made our trip so convenient. The hotel was spotless, cozy, and beautifully maintained. Our room was comfortable and perfect after long days of skiing. The staff was friendly and welcoming, and the wellness area was a great place to relax. We would absolutely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless room and very comfortable stay. Totally recommend.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great location. Service and breakfast were very good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Spa area was fantastic!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place to stay
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay here again as it was wonderful!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and staff very polite and friendly
Stayed 1 night in Jul 2025