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Hotel Bahnhof

1.0 star property
Hotel in Zermatt, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Bahnhof

Hotel Bannof offers a traditional Alpine-style facade with a prominent balcony.
Relax in a charming outdoor seating area with rustic benches and a stone floor, surrounded by vibrant flower pots and a wooden barrier.
Enjoy cooking in this well-equipped kitchen with a large island, ample counter space, and modern appliances.
Simple, functional space with a single bed, sink, and sloped ceiling.
Cozy dining area with a wooden table and stools near the entrance, surrounded by natural wood accents.

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Bahnhofplatz 54, Zermatt, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪16 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)
    ‪86 min drive‬

Room options

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Renovated in 2016
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

Highlights

Daily housekeeping
  • Mountain view
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom

Double Room, Private Bathroom

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private bathroom
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only

Premium Shared Dormitory, Women only

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom

Family Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Shared Dormitory, Mixed Dorm

Premium Shared Dormitory, Mixed Dorm | Living area

Premium Shared Dormitory, Mixed Dorm

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Private Double Room with Matterhorn View

Private Double Room with Matterhorn View

Private Double Room with Matterhorn View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Private bathroom
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the area

Zermatt

At Hotel Bahnhof you'll be within steps of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a library and a terrace. Added amenities include ski storage, express check-in and luggage storage. .In the area of this Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt - Furi - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 16 min walk - 1.4 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Le Petit Royal - ‬3 min walk
  • ‪Fuchs - ‬4 min walk

About this property

Hotel Bahnhof

Hotel in Zermatt, steps from Zermatt-Matterhorn Ski Paradise
As a guest of Hotel Bahnhof, you'll find a library, a terrace, and a vending machine. WiFi is free in public spaces. Hotel Bahnhof also features ski storage and express check-in.

This Zermatt hotel is smoke free.

  • 20 guestrooms or units
  • Ski equipment storage
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Library
  • Terrace
  • No smoking on site
Hotel Bahnhof offers 20 accommodations. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, French, German

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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from 31 August 2025 to 12 September 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Bahnhof?

Hotel Bahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Hotel Bahnhof?

No, Hotel Bahnhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bahnhof?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Bahnhof?

No, pets are not allowed.

Hotel Bahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 384 reviews
Rating 8 - Good. 118 out of 384 reviews
Rating 6 - Okay. 33 out of 384 reviews
Rating 4 - Poor. 5 out of 384 reviews
Rating 2 - Terrible. 5 out of 384 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Pratik

Liked: Cleanliness, amenities, property conditions & facilities
Pros - Opposite to the main train station & local bus stop. Cons - No lift, 2 pm check in time, Smart a** staff at reception which can be annoying if you had long travel day.
Stayed 2 nights in May 2025

10/10 Excellent

MARIE YBETH, Bergenfield

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

MARIE YBETH, Bergenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with everything and nice view of Matterhorn from our room.

6/10 Okay

NOELA

Liked: Cleanliness, staff & service

Place in the snow

Short stay - was aware it was hostel. Ground floor room which was great and windows that open. Was hot inside even though snow outside and no heating operating. Just across the road from the train station. Nothing in Zermatt is far away. Coop store 5 mins away with good selection of ready to eat food. Has communal kitchen which was great for quiet free cuppa. Really helpful reception. It is a hostel so rooms are tiny as is bathroom however shower is hugh with good water flow
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very central. Close to both train stations
Stayed 1 night in Mar 2025

8/10 Good

Vikram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good dorm style room with locker for valuables and a ski/luggage room. No elevator, so be prepared for lots of stairs!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Li

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation,，
Stayed 1 night in Mar 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. We got off right at the train station and walked across the street to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a really great find. I took the hostel room upstairs on the 4th floor (Kilimanjaro) and it worked well. Definitely a hostel up there with bathrooms one floor down but exactly what I needed. Amazing kitchen and great ski room with boot heaters. Right next to the train station and easy access to skiing. The check in and staff were amazing. Quite a find.
Stayed 1 night in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but clean. The facilities such as shower, toilet, kitchen and washer/dryer are shared. I had no issues with congestion. It is literally across the street from the train station and the entire town is walkable from this location. I had a third floor room with a lovely view of the Matterhorn. There is no elevator and heavy luggage might be difficult to manage.
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT

This hostel will be my go to any and every time such a nice experience and can’t beat the price.
Stayed 3 nights in Mar 2025

6/10 Okay

Joseph, Rancho Cucamonga

Liked: Cleanliness
I was not comfortable! I had to share a room on the 4th floor. No elevators.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean, check in process was so simple for after hours and overall would stay again!! Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Gail

Liked: Amenities
If you don’t need glamour and you’re traveling alone and you don’t mind a dormitory/hostel this hotel is fabulous. It’s clean. It has a kitchen that you can use and keep food in. It has lots of great company with people from all over. It’s very convenient if you’re skiing it’s next door to the lift and also to the train station. I’m afraid of giving it such a great review because I don’t want to be full the next time I go there. The staff is also very friendly and helpful!
Stayed 4 nights in Feb 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Neil

Stayed 6 nights in Feb 2025

8/10 Good

coy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to meet friends
Stayed 4 nights in Feb 2025

10/10 Excellent

Yadira

Travelled with family
Liked: Staff & service, property conditions & facilities
Love this hotel. Just near the train station. Do not have restaurant but have a kitchen available with all needed for cook.
Stayed 2 nights in Feb 2025

8/10 Good

Marc

Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Feb 2025

8/10 Good

Viachaslau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt more like a hostel: basic room - a bed and a sink; shared restroom, shower, and kitchen (didn't use the latter since it was just a one-day trip). Ski room and lockers were helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well set up for comfort and convenience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!
Stayed 2 nights in Jan 2025