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Hotel Bahnhof

Property class: 2

Photo gallery for Hotel Bahnhof

A hotel with multiple buildings, snow-covered surroundings, and mountains in the background.
A building with red shutters and flower boxes on the windows. There are wooden benches in front.
A rustic interior with wooden benches and tables, a high ceiling with exposed beams, and hanging wicker lamps.
A wooden interior with a sloped ceiling, a green floor, and a small window.
A modern kitchen with stainless steel appliances, a large island, and ample counter space.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping
The current price is NZ$303
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Bahnhofplatz 54, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪1 min walk‬
  • Place, Sunnegga Ski Resort
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Double Room, Private Bathroom

A hotel room with a bed, a nightstand, a window with curtains, a wall-mounted light, and a wooden door leading to a bathroom.

Double Room, Private Bathroom

8.8 out of 10
Excellent
(8 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Shared Bathroom

A bedroom with a wooden ceiling, a bed with white bedding, a window with curtains, and a visible bathroom with a sink and mirror.

Double Room, Shared Bathroom

9.4 out of 10
Exceptional
(10 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Shared Bathroom

A bedroom with a wooden headboard, a single bed, a bedside table with a lamp, a window with curtains, and a view of the outside.

Single Room, Shared Bathroom

9.6 out of 10
Exceptional
(7 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

A wooden room with bunk beds, a green floor, and a window.

Premium Shared Dormitory, Mixed Dorm

9.4 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Private Bathroom

A wooden-paneled room with two beds, a wooden shelf, and a window with curtains.

Family Room, Private Bathroom

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Shared Dormitory, Women only

A room with bunk beds, wooden walls, a red floor, and a window with curtains.

Premium Shared Dormitory, Women only

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Shared Dormitory

A wooden cabin with bunk beds, a wooden wardrobe, and a small table.

Shared Dormitory

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 3 Single Bunk Beds

View all photos for Private Double Room with Matterhorn View

A bedroom with a wooden headboard, a bed with white bedding, a small bedside table, a chair, and a door leading to a bathroom.

Private Double Room with Matterhorn View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Zermatt

At Hotel Bahnhof you'll be within steps of Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a library and a terrace. Added amenities include ski storage, express check-in and luggage storage. .In the area of this Zermatt City Centre hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 1 min walk - 0.1 km
  • Sunnegga Ski Resort - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular Gondola - 6 min walk - 0.6 km
  • Matterhorn Museum - 6 min walk - 0.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Stefanie's Creperie - ‬5 min walk
  • ‪Restaurant Derby - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Manud - ‬4 min walk

About this property

Hotel Bahnhof

As a guest of Hotel Bahnhof, you'll find a library, a terrace, and a vending machine. WiFi is free in public spaces. Hotel Bahnhof also features ski storage and express check-in.

This Zermatt hotel is smoke free.

  • 20 guestrooms or units
  • Ski equipment storage
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Library
  • Terrace
  • No smoking on site
Hotel Bahnhof offers 20 accommodations. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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The price is NZ$612
includes taxes & fees
11 Dec - 12 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Bahnhof Zermatt
Hotel Bahnhof
Bahnhof Zermatt
Hotel Bahnhof Hotel
Hotel Bahnhof Zermatt
Hotel Bahnhof Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Bahnhof?

Hotel Bahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bahnhof?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Bahnhof on 22 Nov 2026 start from NZ$303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Bahnhof?

No, Hotel Bahnhof does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bahnhof?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Bahnhof?

No, pets are not allowed.

Hotel Bahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 500 reviews
Rating 8 - Good. 134 out of 500 reviews
Rating 6 - Okay. 39 out of 500 reviews
Rating 4 - Poor. 9 out of 500 reviews
Rating 2 - Terrible. 6 out of 500 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! Right next to the train station, easy to walk anywhere from here , and an amazing view of the matterhorn! Staff was so helpful when I was planning which hikes to do and what cable car to take.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, useful staff and perfect location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and the location was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for 2 nights! Alex was very nice and accomodating! We'll Come back again!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, clean buildings and good staff. My room’s view was fantastic.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, and the staff were very helpful and friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the train station, easy access to everything. Laundry machine is super useful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but it was exactly what we needed. Clean and offered water.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Clean room and helpful staff (although available hours were limited to check-in and check-out times). Great location close to train station, Gornergrat Railway, and the main street. We could see the Matterhorn from our window. We appreciated the shared amenities, from well-equipped kitchen and canteen area to luggage storage we used before check-in to laundry (for a small fee).
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really friendly staff, would definitely stay again!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room and nice staff
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain view was incredible. The check in staff was very helpful. It is conveniently located across Zermatt Banhof and Gornergrat station. Tons of restaurant options. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Zermatt!!! Staff is amazing Rooms spotless and kitchen spotless Loved staying there for 12 days Highly recommend. Next to train station best location
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location (right next to train station and close to lifts), kind staff, clean spaces and comfy beds. This was my first time in a hostel style accommodation and I was impressed!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really friendly, we had a pleasant stay!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the most memorable hotels during my month-long trip in Europe. The hotel was located just 30 seconds away from the train station, which was very convenient. Although the bathroom and kitchen were shared, they were clean and well-maintained.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All as per the description on the site, very clean and high standards in the property
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and opened out onto a beautiful view leading up the high street, stairs were a little daunting at first but overall a fantastic place wish we could have stayed there longer!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is super nice, great kitchen to use, warm and functional room - and best of all, the location. Right next to the train station!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, well-appointed kitchen, clean and cosy
Stayed 2 nights in Jun 2024