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Hotel Bristol

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Photo gallery for Hotel Bristol

Lobby
Sauna, steam room
Interior entrance
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
The current price is NZ$858
includes taxes & fees
11 Feb - 12 Feb

Explore the area

View map
Schluhmattstr. 3, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • Mountain view
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View

Quadruple Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Mountain View

In-room safe, soundproofing, free WiFi

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Private bathroom
Hairdryer
Bathrobes
  • Mountain view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
Minibar
  • Mountain view
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
In-room safe
  • Mountain view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View

Superior Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
In-room safe
  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
In-room safe
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

Highlights

Balcony
Soundproofed
Heating
TV
Private bathroom
Hairdryer
Bathrobes
In-room safe
  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Zermatt

At Hotel Bristol you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this hotel include a full-service spa, a bar/lounge and a sauna. .A pampering day can include massages along with access to the sauna. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and ski storage. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of free train pick-up service. .In the area of this 3-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km
  • Kirchbrücke - 1 min walk - 0.0 km

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬6 min walk
  • ‪Brown Cow Pub - ‬6 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Whymper-Stube - ‬4 min walk

About this property

Hotel Bristol

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Hotel Bristol offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A train station pick-up shuttle and A train station drop-off shuttle are free. A library, a terrace, and an arcade/games room are also featured at Hotel Bristol.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Bristol offers 39 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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4.9 out of 5, Exceptional, 196 reviews
The price is NZ$781
includes taxes & fees
31 Jan - 1 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Bristol?

Hotel Bristol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bristol?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Bristol on 11 Feb 2026 start from NZ$840.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Bristol?

Yep, there is an onsite spa at Hotel Bristol. It has a steam room and a sauna. You'll enjoy services like massages.

What makes Hotel Bristol a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Bristol.

Does Hotel Bristol serve breakfast?

Sure does, buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Bristol?

No, Hotel Bristol does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bristol?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 448 out of 694 reviews
Rating 8 - Good. 208 out of 694 reviews
Rating 6 - Okay. 27 out of 694 reviews
Rating 4 - Poor. 5 out of 694 reviews
Rating 2 - Terrible. 6 out of 694 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Thuy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so kind and helpful! Spa was a bonus! Rooms were clean and quant. Location was top notch with a great view of the Matterhorn and easy walk to the gondola to get up to the Matterhorn. Very close walk to the main shopping strip, restaurants and bar area. Also really loved the free shuttle service to and from the ZERMATT station. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Shu Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!
Stayed 2 nights in Oct 2025

8/10 Good

Yoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking view of the Matterhorn
Stayed 2 nights in Sep 2025

10/10 Excellent

Devang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edith, Salinas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and packed us a breakfast when we told them we were checking out early.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great views, fun spa, amazing breakfasts, location awesome, happy staff
Great views
Great views
Stayed 2 nights in Aug 2025

10/10 Excellent

charina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Friendly staff, clean and 10 mins walk from the train station. Good breakfast selection. Great experience overall!
Stayed 2 nights in Aug 2025

10/10 Excellent

Niall, Croagh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bristol is a comfortable hotel in the heart of Zermatt, about a 10 or 15 minute walk from the train station but they do offer a shuttle service. Fabulous location with stunning views of the Matterhorn. Very convenient for getting gondolas up the mountains if you’re going hiking. Fantastic breakfast buffet in the morning.
Stayed 5 nights in Aug 2025

4/10 Poor

Joga, valley park

Disliked: Amenities
Very basic hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Kasey

Stayed 1 night in Jul 2025

10/10 Excellent

Kim Ying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and nice staff
Stayed 3 nights in Jul 2025

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was nicest little chalet hotel with an amazing view of the Matterhorn. The breakfast was amazing, the staff were helpful with recommendations and they even have a little shuttle to take you to the train station! I would definitely recommend this hotel!
View from our room
View from the balcony
Night view from our room
Stayed 1 night in Jul 2025

8/10 Good

Prasanth, Daisy Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros View of matterhorn. Shuttle to railway station . Helpful staff.walkable everywhere incl to gondola.good dining options nearby.good breakfast Coms Small rooms . Shower tap mixer protrudes into the small shower resulting in burns when turning in shower
Stayed 1 night in Jul 2025

10/10 Excellent

Sebastijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, tropical Swiss hotel. Fantastic location. Vie of the Matterhorn. Wonderful breakfast
Stayed 1 night in May 2025

10/10 Excellent

Bin, richboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is good and from our balcony on 3rd floor we can see the Matterhorn. The property also serves a good breakfast. The bus stop is just across the street from the hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Kaitlyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Find

This was a wonderful stay with a great view of the Matterhorn. Comfortable bed bathroom, phone charging next to the bed. Little kettle for tea/coffee. Very clean with helpful staff. I don’t think a better view of the Matterhorn.
After we messed up the room! Great room
Balcony
Couch
Outside
Stayed 1 night in Jun 2025

8/10 Good

Feb, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and well managed hotel. Will come back.
Stayed 2 nights in May 2025

10/10 Excellent

Kathy

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

CS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony has a good view of Matterhorn and rooms are clean. Breakfast was good but need to cook your own eggs and waffles 🙂
Stayed 2 nights in May 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

Very nice stay! Good location -easy walk from train station. Very nice complimentary breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. I would recommend this property to all family and friends! Friendly staff, clean, and hospitable. Only stayed one day and felt incredibly recharged after. Nothing negative about this property at all!
Stayed 1 night in May 2025