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Chalet Luna by Zermatt Premium Apartments

Property class: 3.5

Photo gallery for Chalet Luna by Zermatt Premium Apartments

A wooden balcony overlooking a valley with a mountain peak and a town below.
A modern kitchen with white cabinets, a stainless steel range hood, and a built-in oven.
A wooden chalet with a balcony, overlooking a town and mountains.
One-Bedroom Apartment with Matterhorn View
A cozy room with a wooden table, a decorative flower arrangement, and three hanging light bulbs.

Reviews

9.8 out of 10
Exceptional

Entire apartment

Sleeps 365 sq m

Popular amenities

  • Free Wi-Fi
  • Outdoor space
  • Room service

Explore the area

View map
Riedweg 97, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪2 min walk‬
  • Place, Zermatt - Furi
    ‪6 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

About the area

Zermatt

At this apartment you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. .Apartment is soundproofed and features a flat-screen TV with a DVD player, along with free WiFi, a sitting area and a coffee/tea maker. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. Room service, a hairdryer and a desk are also available. Housekeeping is not available. .This smoke-free apartment building offers free WiFi in public areas, a terrace and a garden. Plus you'll find ski storage and multilingual staff.
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What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Matterhorn Museum - 6 min walk - 0.6 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Le Petit Royal - ‬9 min walk
  • ‪Golden India - ‬9 min walk
  • ‪Old Zermatt - ‬6 min walk
  • ‪Ristorante Molino Seilerhaus - ‬8 min walk

About this property

Chalet Luna by Zermatt Premium Apartments

As a guest of Chalet Luna by Zermatt Premium Apartments, you'll find a terrace, multilingual staff, and ski storage. Public spaces have free WiFi.

This 3.5-star Zermatt apartment is smoke free.

  • 2 guestrooms or units
  • Ski equipment storage
  • Staff members are multilingual
  • Terrace
  • Garden
  • No smoking on site
This apartment offers 2 accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Zermatt apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

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Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Family friendly

  • Free cot
  • Highchair
  • Travel cot

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CHF 100 per stay

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Garden
  • Terrace

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Local maps
  • Multilingual staff
  • No housekeeping service

Location highlights

  • In the mountains
  • Near a train station

Things to do

  • Ski storage
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 100 per stay.
  • Free cots (infant beds)!

Smoking

Smoking is not permitted

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Rollaway bed fee: CHF 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

Property is also known as

Chalet Luna Apartment Zermatt
Chalet Luna Apartment
Chalet Luna Zermatt
Chalet Luna
Luna By Zermatt Apartments
Chalet Luna by Zermatt Premium Apartments Zermatt
Chalet Luna by Zermatt Premium Apartments Apartment
Chalet Luna by Zermatt Premium Apartments Apartment Zermatt

Frequently asked questions

Does Chalet Luna by Zermatt Premium Apartments have a pool?

No, this apartment doesn't have a pool.

Is Chalet Luna by Zermatt Premium Apartments family-friendly?

You bet! With amenities such as highchairs and free infant beds, it's no surprise that Chalet Luna by Zermatt Premium Apartments is a winner with our family travellers.

Is there a free airport shuttle available at Chalet Luna by Zermatt Premium Apartments?

No, Chalet Luna by Zermatt Premium Apartments does not offer an airport shuttle service.

What time are check-in & check-out at Chalet Luna by Zermatt Premium Apartments?

Check-in begins at 5:00 PM. Check-out time is 10 AM.

Are pets allowed at Chalet Luna by Zermatt Premium Apartments?

No, pets are not allowed.

Chalet Luna by Zermatt Premium Apartments Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.4/10

Cleanliness

10/10

Staff & service

7.0/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wen-Hsin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Long walk from train station but the view made up for it. Would love to stay again on our next trip.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Lance

Liked: Cleanliness, room comfort, communication
We had a great stay at the Luna chalet. The distance up the hill was a little bit of a hike from the the city center but the view from the terrace was amazing and worth the little bit of an inconvenience of the location. we called for a taxi most of the time and that was easy to contact them. Plan on about 30 franks for the taxi fares. The apartment was very clean and had all of the accessories that we needed. We made our own breakfast a couple of mornings and all of the utensils were available. Bathroom and shower were great. all in all it was an excellent stay and I would stay there again.
Sunrise from the deck of the apartment.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

David

Liked: Room comfort, communication

Best Matterhorn View. Long uphill walk!

Fabulous view of the Matterhorn and Zermatt. Very comfortable quiet unit with large terrace, well stocked kitchen and large TV with good selection of channels. There were a few issues. The bathtub had hair and was filthy and needed to be scrubbed. The journey from the train station is all uphill so anyone with medical issues could have major problems. Taxis are very expensive (30-35 CHF) one way for a relative short distance. There is an elevator that takes you to town partway down the hill but wasn’t mentioned by the Property Management Company or Hotels.com. We discovered this on our own and even when we contacted the Company, they gave us no assistance. We suggest that the Management Company make a deal with the Cervo Resort to supply the code for after hour access to the elevator. We did and it worked out quite well and helped with my medical condition. We also suggest that Hotels.com add a note about walk ability for those with medical conditions. Other than Chalet accessibility, ridiculous taxi prices and the dirty tub, this is a fabulous unit. You can’t beat the views of the Matterhorn anywhere in Zermatt.
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, communication
Wir genossen ein super Wochenende zu zweit im Chalet Luna. Das Chalet ist mit mehr als dem wichtigsten ausgestattet und es hat uns an nichts gefehlt. Die Einrichtung ist auch sehr modern und einladend. Der Ausblick auf das Matterhorn sowie das Dorf ist einzigartig.
Stayed 2 nights in Nov 2020
Verified review

10/10 Excellent

KOK KIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

完美的飯店，每樣設施都很好

去了很多次歐洲，這間民宿是目前為止，我住過最好的民宿。太優秀了。 房間所有東西都很整潔，而且物品齊全，需要的東西都有。佈置令人感覺有家的感受。 由於地理位置高，坐在陽台就可以欣賞馬特洪峰。 飯佔離火車站有些距離，但可以經由登山䌫車旁邊，小路的電梯前往，再走5分鐘就到。 這間飯店太好了，價格合理。有機會要再住
Stayed 3 nights in Jun 2017
Verified review

10/10 Excellent

Hunghao

Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Érik

Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

DA YANG

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Jul 2022