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Hotel Matthiol

4.0 star property
Ski-in/ski-out hotel with a full-service spa

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Photo gallery for Hotel Matthiol

Outdoor spa tub
Front of property
Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)
Gazebo
Reception
Reviews
9.6

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • GymGymGym
  • LaundryLaundryLaundry

Check out the area

Map
Moosstrasse 40, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola8 min walk
  • Popular LocationSunnegga Ski Resort51 min drive

Room options

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview)

Highlights

Balcony or patio
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Mountain View (Spa Double Room)

Double Room, Mountain View (Spa Double Room)

Double Room, Mountain View (Spa Double Room)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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The price is NZ$838
for 1 night
includes taxes & fees
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About the area

Zermatt

At Hotel Matthiol you'll be within steps of Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Highlights at this ski hotel include a full-service spa, a restaurant and a gym. .A pampering day can include hot stone massages and Swedish massages along with access to the sauna. For a drink, you can stop by the hotel's own lounge bar. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Other amenities include free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free train pick-up service. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 1 min walk
  • Zermatt-Furi Gondola - 8 min walk
  • Sunnegga Ski Resort - 51 min drive
  • Zermatt–Sunnegga Funicular - 65 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min drive
  • Sion (SIR) - 75 min drive

Restaurants

  • Schmuggler-Höhle Zermatt - 9 min walk
  • Old Zermatt - 18 min walk
  • Restaurant du Pont - 16 min walk
  • Elsie's Bar - 17 min walk
  • Restaurant Max Julen - 15 min walk

About this property

Hotel Matthiol

Ski-in/ski-out hotel with a full-service spa
During the winter, enjoy on-site recreational activities like ice skating and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a steam room. Hotel Matthiol helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi.

This 4-star Zermatt hotel is smoke free.

  • 33 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Matthiol offers 33 accommodations with tablet computers and iPod docking stations. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include MP3 docking stations and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

Languages

Dutch, English, French, German, Hungarian, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Ice skating
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 31-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities or services will be unavailable from May 9 2024 to June 7 2024 (dates subject to change):
  • Dining venue(s)
The property is closed between 14 April and 9 May.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars, and is displayed on this page as 4 stars.

Property is also known as

Hotel Matthiol
Hotel Matthiol Zermatt
Matthiol
Matthiol Zermatt
Hotel Matthiol Hotel
Hotel Matthiol Zermatt
Hotel Matthiol Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Matthiol?

Hotel Matthiol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Matthiol?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Hotel Matthiol on 23 May 2024 start from NZ$696.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Matthiol?

Yep, there is an onsite spa at Hotel Matthiol. You'll enjoy services like hot stone massages.

What makes Hotel Matthiol a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Matthiol.

Is Hotel Matthiol family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotel Matthiol is a hit with families.

Is there a free airport shuttle available at Hotel Matthiol?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Matthiol?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue will be unavailable from May 9 2024 to June 7 2024 (dates subject to change).

What time are check-in & check-out at Hotel Matthiol?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Matthiol?

Cats and dogs are welcome at Hotel Matthiol, with food and water bowls on offer.

Hotel Matthiol Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 366 out of 467 reviews" "
Rating 8 - Good. 81 out of 467 reviews" "
Rating 6 - Okay. 10 out of 467 reviews" "
Rating 4 - Poor. 8 out of 467 reviews" "
Rating 2 - Terrible. 2 out of 467 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Maritza, San Diego

Travelled with partner
Liked: Cleanliness, staff & service
The staff is super friendly and the hotel is AMAZING. Transportation service is a plus. The view of the Matterhorn is gorgeous from the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Matthiol is a terrific small hotel, very much deserving of its 4-star certification. The staff is very helpful and friendly, the rooms excellently appointed, and has exceptional views of the Matterhorn.
Stayed 5 nights in Jan 2024

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
One might think a boutique hotel would offer small rooms, but not the Matthiol. Rooms and bathrooms are quite spacious and modern in addition to wonderful fitness and spa facilities. The best still are the people who manage the hotel. So incredibly friendly and helpful. Note, it is only a few min walk to the ski lift.
Stayed 3 nights in Dec 2023

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area, the facilities and the staff were outstanding.
Stayed 4 nights in Dec 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Amazing stay with great staff and exceptional service
Stayed 2 nights in Dec 2023

10/10 Excellent

lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was very beautiful with wonderful staff!
Stayed 8 nights in Dec 2023

10/10 Excellent

Zidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish. This hotel was a dream. Everything you see is what you get and a bit more. The staff were all so lovely and polite. They made an extra effort on my birthday which I did not even tell them about. Room service was great and always came back to a treat and tidy room. The breakfast was top tier, loads of variety and great quality. My room was beautiful with a picturesque mountain view. Very quiet and homely hotel. Running out of words to describe this place but overall was a dream. The only down side is distance from town centre, I had no problem walking 20-30 mins back and forth as I prefer walking and seeing the town on foot but if you’re unfit or unable to walk long distances it might not be suitable. Downhill on the way to town and uphill on the way back. Lastly the Spa is super. Outside jacuzzi Sauna, steam room, mud baths, face mask and relaxing area. Will definitely be back at some point in the summer season! Thankyou everyone at Matthiol Zidan
Stayed 3 nights in Dec 2023