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4.0 out of 5

"The property has recently been upgraded. It has been done very well. The decor is excellent, it is very clean and the staff are excellent. We only sta ... " More

By a verified traveller on Wed 24 Apr 2024

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Hotel Description

Citadines Canal Amsterdam puts you in the heart of Amsterdam, within just a 10-minute stroll of Amstelkerk and Utrechtsestraat. Highlights at this hotel include in-room free WiFi and Smart TVs.

For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, a gym, and coffee/tea in a common area. Continental breakfast is available on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Amsterdam City Centre hotel include Heineken Experience and Spiegelkwartier.

Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$215* Per night/room 12 May - 13 May

One-Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

One-Bedroom Executive Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Studio Executive

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Citadines Canal Amsterdam ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Citadines Canal Amsterdam

Couples (1)
4 out of 5
The property has recently been upgraded. It has been done very well. The decor is excellent, it is very clean and the staff are excellent. We only stayed one night however found the room on the small side. After not unpacking our cases, as we were moving on, we found it a little difficult to get around the room. That really is the only drawback

Posted by on 24 Apr. 2024

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Comment from Hotel Management

25 Apr. 2024 by Team Citadines Canal Amsterdam

Hello Robert,Thank you for sharing your feedback. We're happy to hear you enjoyed your stay with us.Hopefully we can welcome you again soon.

About the Mercure Hotel Amsterdam Centre Canal District

Location Noorderstraat 46, Amsterdam, 1017 TV

Property Features

As a guest of Citadines Canal Amsterdam, you'll find a fitness center, a vending machine, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Citadines Canal Amsterdam also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Canal Amsterdam was completed in March 2024. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1969
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Amsterdam Amstel Station (3.5 km / 2.2 mi)
  • Metro station: Vijzelgracht Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Canal Amsterdam offers 93 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Smart television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel crib

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair. This property accepts credit or debit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 2
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 11.468 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam Arthur Frommer
  • Mercure Amsterdam Arthur Frommer
  • Mercure Frommer
  • Mercure Hotel Amsterdam Arthur
  • Mercure Hotel Amsterdam Arthur Frommer
  • Mercure Hotel Frommer
  • Accor Amsterdam Arthur Frommer
  • Mercure Amsterdam Arthur Frommer Hotel Amsterdam
  • Mercure Hotel Amsterdam Centre Canal District
  • Mercure Hotel Canal District
  • Mercure Amsterdam Centre Canal District
  • Mercure Canal District
  • Citadines Canal Amsterdam Hotel
  • Citadines Canal Amsterdam Amsterdam
  • Citadines Canal Amsterdam Hotel Amsterdam
  • Mercure Hotel Amsterdam Centre Canal District
  • Mercure City Amsterdam Centre Canal District Hotel

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.