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"Close to airport good shuttle Friendly helpful staff " More

By a verified traveller on Sat 05 Oct 2019

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Hotel Description

Hotel Zwanenburg places you in the heart of Zwanenburg, connected to a shopping center and 11.2 km (6.9 mi) from Anne Frank House. Highlights at this hotel include free self parking and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a game room, and dry cleaning/laundry services. Additionally, you'll find a coffee shop/cafe and laundry facilities. There's also the convenience of limited parking.

Attractions within a 15-minute drive of this 3-star Zwanenburg hotel include Leidseplein and Van Gogh Museum.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$147* Per night/room 9 Apr. - 10 Apr.

Long Stay Room (SPECIAL PRICE!!)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Zwanenburg ratings based on 3 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Zwanenburg

Everyone (2)
1 out of 5
The staff (at least the 1 woman working at reception) said she couldn’t find our reservation, even though we gave her our confirmation number and code and showed her the multiple emails we had confirming this reservation. She kept telling us our reservation wasn’t there/wasn’t paid for. Only after we had booked a new place, she went to look through their emails and found out reservation. Our room was not properly cleaned, we found a light mer and half a used cigarette under the beds. Will not be coming back.

Posted by on 28 May 2023

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Comment from Hotel Management

20 Jun. 2023 by Hotelzwanenburg

Thank you for your feedback

4 out of 5
Close to airport good shuttle Friendly helpful staff

Posted by on 5 Oct. 2019

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2 out of 5
I would not recommend this hotel to anyone, very poor There was no lift so had to carry luggage up the stairs. It was warm whilst we were there and we had to pay 10 euro to use the air conditioner and on one night the hotel receptionist said the man who had all the air conditioner remote controls had left for the day so we had no air conditioner which made for an unpleasant sleep There was a small bar fridge in the room and it did not work, was turned on but did not keep cold drinks we got so that was disappointing The rooms are VERY small and run down! The actual hotel is about a 15-20 minute walk to the nearest train station and a further 15 minute ride on the train to Central Amsterdam station so it is quite out of the city Not worth the money at all!

Posted by on 9 May 2018

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Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. An arcade/game room, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Zwanenburg. Limited free parking is available on a first-come, first-served basis. This 3-star Zwanenburg hotel is smoke free.

  • 47 guestrooms or units
  • 3 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Halfweg-Zwanenburg Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Zwanenburg offers 47 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • Flat-screen television
  • Satellite channels
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 9:00 PM
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Property does not offer on-site COVID-19 testing

Hotel Names

  • Hotel Zwanenburg
  • Zwanenburg Hotel Noord Holland
  • Hotel Zwanenburg Hotel
  • Hotel Zwanenburg Zwanenburg
  • Hotel Zwanenburg Hotel Zwanenburg

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.