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Hyatt House at Anaheim Resort/Convention Center

3.5 star property
Hotel with free breakfast, near Downtown Disney® District

Photo gallery for Hyatt House at Anaheim Resort/Convention Center

Lobby
BBQ/picnic Area
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Outdoor pool, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
The current price is NZ$566
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
1800 S Harbor Blvd, Anaheim, CA, 92802
  • Place, Disney California Adventure® Park
    ‪8 min walk‬
  • Place, Anaheim Convention Center
    ‪8 min walk‬
  • Place, Disneyland® Resort
    ‪10 min walk‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪15 min drive‬

Room options

View all photos for Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (with Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Den)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Den)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Den, 2 Grand Queen Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room (Den, 2 Grand Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Kitchen (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, Kitchen (2 Queen Beds and 1 Sofa Bed)

9.0 out of 10
Wonderful
(117 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Bedroom (2 Queen Beds and 1 Sofa Bed)

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds & 1 Sofabed, Expanded)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds & 1 Sofabed, Expanded)

9.2 out of 10
Wonderful
(65 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

9.0 out of 10
Wonderful
(129 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 1 King Bed (Den)

Street view

Room, 1 King Bed (Den)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Studio (2 Queen Beds and 1 Sofa Bed)

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (2 Queen Beds and 1 Sofa Bed)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed, Expanded)

In-room safe, desk, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed, Expanded)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Tower (2 Queen Beds and 1 Sofa Bed)

Suite, Tower (2 Queen Beds and 1 Sofa Bed)

Suite, Tower (2 Queen Beds and 1 Sofa Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Studio, Multiple Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Accessible Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Family Suite

  • Sleeps 4

View all photos for Accessible Studio Kitchen Suite with Tub

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Studio Kitchen Suite with Tub

  • Sleeps 4

View all photos for Accessible King Room with Roll in Shower

In-room safe, desk, blackout curtains, iron/ironing board

Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Accessible One Bedroom Kitchen Suite with Tub

In-room safe, desk, blackout curtains, iron/ironing board

Accessible One Bedroom Kitchen Suite with Tub

  • Sleeps 6

Specialty One Bedroom Kitchen Corner Suite Two Queen Beds (Plus Sofa Bed)

  • Sleeps 6

Accessible Den Guestroomtub Two Queen Beds

  • Sleeps 4

View all photos for Expanded Studio Kitchen Suite

In-room safe, desk, blackout curtains, iron/ironing board

Expanded Studio Kitchen Suite

  • Sleeps 6

View all photos for Expanded One Bedroom Kitchen Suite

In-room safe, desk, blackout curtains, iron/ironing board

Expanded One Bedroom Kitchen Suite

  • Sleeps 6

View all photos for Two Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Two Queen Room

  • Sleeps 4

Specialty One Bedroom Kitchen Tower Suite

  • Sleeps 6

View all photos for King Room with Sofa Bed

In-room safe, desk, blackout curtains, iron/ironing board

King Room with Sofa Bed

  • Sleeps 4

View all photos for King Room with View

In-room safe, desk, blackout curtains, iron/ironing board

King Room with View

  • Sleeps 4

View all photos for Studio Kitchen Suite

In-room safe, desk, blackout curtains, iron/ironing board

Studio Kitchen Suite

  • Sleeps 6

View all photos for Studio Kitchen Suite with View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Kitchen Suite with View

  • Sleeps 6

View all photos for One Bedroom Kitchen Suite

In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Kitchen Suite

  • Sleeps 6

View all photos for Specialty Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Specialty Family Suite

  • Sleeps 4

View all photos for One Bedroom Kitchen Suite with View

In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Kitchen Suite with View

  • Sleeps 6

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About the area

Anaheim

At Hyatt House at Anaheim Resort/Convention Center you'll be within just a 15-minute stroll of popular places like Anaheim Convention Center and Downtown Disney® District. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Hot tub. Business amenities include a meeting room and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .You'll be 1.3 km (0.8 mi) from Disney California Adventure® Park and 3.9 km (2.4 mi) from Honda Center with a stay at this 3.5-property class Anaheim Resort hotel.

What's nearby

  • Anaheim GardenWalk - 3 min walk - 0.3 km
  • Disney California Adventure® Park - 8 min walk - 0.7 km
  • Anaheim Convention Center - 8 min walk - 0.8 km
  • Disneyland® Resort - 10 min walk - 0.9 km
  • Downtown Disney® District - 10 min walk - 0.9 km

Getting around

  • Santa Ana Regional Transportation Center - 9 min drive
  • Orange County, CA (SNA-John Wayne) - 18 min drive

Restaurants

  • ‪Frozen Cone-Coctions - ‬11 min walk
  • ‪Huckleberry’s - ‬8 min walk
  • ‪The Pizza Press - ‬5 min walk
  • ‪Sabrosada - ‬2 min walk
  • ‪Bubba Gump Shrimp Co - ‬4 min walk

About this property

Hyatt House at Anaheim Resort/Convention Center

Hotel with free breakfast, near Downtown Disney® District
Hyatt House at Anaheim Resort/Convention Center offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Barbecue grills, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House at Anaheim Resort/Convention Center. Parking is available for a fee.

This 3.5-star Anaheim hotel is smoke free.

  • 264 guestrooms or units
  • 5 levels
  • Built in 2016
  • Full breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House at Anaheim Resort/Convention Center offers 264 air-conditioned accommodations with MP3 docking stations and DVD players. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 46.80 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Guest Market

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 December 2025 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 46.80 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Anaheim Resort/Convention Center Hotel
Hyatt House Resort/Convention Center Hotel
Hyatt House Anaheim Resort/Convention Center
Hyatt House Resort/Convention Center
Hotel Hyatt House at Anaheim Resort/Convention Center
Hyatt House Anaheim Resort/Convention Center Hotel
Hyatt House Resort/Convention Center Hotel
Hyatt House Anaheim Resort/Convention Center
Hyatt House Resort/Convention Center
Hotel Hyatt House at Anaheim Resort/Convention Center Anaheim
Anaheim Hyatt House at Anaheim Resort/Convention Center Hotel
Hyatt House at Anaheim Resort/Convention Center Anaheim
Hyatt House At Anaheim Resort Convention Center
Hyatt House Convention Center
Hyatt House at Anaheim Resort/Convention Center Hotel
Hyatt House at Anaheim Resort/Convention Center Anaheim
Hyatt House at Anaheim Resort/Convention Center Hotel Anaheim

Frequently asked questions

What is the cancellation policy at Hyatt House at Anaheim Resort/Convention Center?

Hyatt House at Anaheim Resort/Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House at Anaheim Resort/Convention Center?

As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt House at Anaheim Resort/Convention Center on 3 Jan 2026 start from NZ$566.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House at Anaheim Resort/Convention Center?

Yep, Hyatt House at Anaheim Resort/Convention Center has a covered self car park with in/out privileges for USD 46.80 per night. A self car park is also available, for a fee.

Are there any beaches close to Hyatt House at Anaheim Resort/Convention Center?

The closest beach to Hyatt House at Anaheim Resort/Convention Center is Bolsa Chica State Beach (17.2 km).

Does Hyatt House at Anaheim Resort/Convention Center have a pool?

Hyatt House at Anaheim Resort/Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Hyatt House at Anaheim Resort/Convention Center family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House at Anaheim Resort/Convention Center is a hit with families.

Does Hyatt House at Anaheim Resort/Convention Center serve breakfast?

Yeah, visitors highly rate the free full breakfast here! Served daily, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hyatt House at Anaheim Resort/Convention Center?

No, Hyatt House at Anaheim Resort/Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House at Anaheim Resort/Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House at Anaheim Resort/Convention Center?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hyatt House at Anaheim Resort/Convention Center?

No, pets are not allowed.

Reviews

Hyatt House at Anaheim Resort/Convention Center Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1126 out of 1657 reviews
Rating 8 - Good. 302 out of 1657 reviews
Rating 6 - Okay. 122 out of 1657 reviews
Rating 4 - Poor. 59 out of 1657 reviews
Rating 2 - Terrible. 48 out of 1657 reviews

Reviews

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just don’t get why hotels are charging for parking? I paid $123 just for parking as if the $218 they charge a night isn’t enough.
Stayed 3 nights in Aug 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay

We have stayed here many times and always enjoy it. I only gave it four stars cause we were disappointed that the pool was not working, which is a huge benefit at this hotel. They did give us alternatives at other hotels, which was nice and we appreciate it. That said, I think it should be mandatory for hotels to disclose if their pool is out of commission and they should discount the rates.
Stayed 1 night in Aug 2025

4/10 Poor

Joël-Vincent

Travelled with family

Discount needed

The hotel is under renovation, we were not told about it. The pool and fitness room were closed, we were counting on this, we are asking for a discount, please contact me.
Stayed 2 nights in Aug 2025

6/10 Okay

Mallory

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property itself was fine but we were not told ahead of time that the property would be undergoing renovations during our stay here. There was no pool, no gym and no self serve laundry. The hotel bar was also unavailable for our first couple days.
Stayed 5 nights in Aug 2025

4/10 Poor

Darius

Disliked: Property conditions & facilities
NA
Stayed 2 nights in Aug 2025

4/10 Poor

Kathy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Scott

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Tamara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
We liked the location and staff
Stayed 6 nights in Aug 2025

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Luis, San Antonio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Okay but for the price I would stay at a different hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

George

Stayed 2 nights in Aug 2025

4/10 Poor

Anupam, London

Travelled with family
Disliked: Amenities
Under refurbishment, rooms, hallways all smell of building works; back entrance, no real lobby, mediocre breakfast and no noise insulation in rooms. The walls are paper thin. You can hear everything in the halls. Limited house keeping. I won’t consider this to be any better than a 2 star
Stayed 2 nights in Aug 2025

10/10 Excellent

Kana

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and room

Only thing was bad was construction but Andrew helped us a lot at front desk !!
Stayed 1 night in Aug 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Elaine, Lake Forest

Stayed 7 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected upgrade

Stayed 1 night in Aug 2025

2/10 Terrible

Oscar

Disliked: Staff & service, amenities, property conditions & facilities
Stay for 2 nights. We did not receive no housekeeping. Had to use same used towels and sheets . Horrible . Experience was horrible
Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Amenities, property conditions & facilities
Good breakfasts, and walking distance to a lot of restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 7 nights in Jun 2025