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Hyatt House at Anaheim Resort/Convention Center

3.5 star property
Hotel with free breakfast, near Disney California Adventure® Park

Photo gallery for Hyatt House at Anaheim Resort/Convention Center

Lobby
Outdoor pool, pool umbrellas
Exterior
BBQ/picnic area
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Hot tub
  • Laundry
The current price is NZ$379
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
1800 S Harbor Blvd, Anaheim, CA, 92802
  • Disney California Adventure® Park
    ‪8 min walk‬
  • Anaheim Convention Center
    ‪8 min walk‬
  • Disneyland® Resort
    ‪10 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (with Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (with Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Den)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Den)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

Suite, Corner (2 Grand Queen Beds and 1 Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 69 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Bedroom (2 Queen Beds and 1 Sofa Bed)

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Den, 2 Grand Queen Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room (Den, 2 Grand Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Kitchen (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, Kitchen (2 Queen Beds and 1 Sofa Bed)

9.0 out of 10
Wonderful
(116 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

9.2 out of 10
Wonderful
(123 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room (2 Queen Beds & 1 Sofabed, Expanded)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queen Beds & 1 Sofabed, Expanded)

9.4 out of 10
Exceptional
(64 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed, Expanded)

In-room safe, desk, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed, Expanded)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, View (2 Queen Beds and 1 Sofa Bed)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 52 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Tower (2 Queen Beds and 1 Sofa Bed)

Suite, Tower (2 Queen Beds and 1 Sofa Bed)

Suite, Tower (2 Queen Beds and 1 Sofa Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, View (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, View (2 Queen Beds and 1 Sofa Bed)

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, View (Den)

Street view

Room, 1 King Bed, View (Den)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Anaheim

At Hyatt House at Anaheim Resort/Convention Center you'll be within a 20-minute stroll of popular places like Anaheim Convention Center and Disney California Adventure® Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Hot tub. Business amenities include a meeting room and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .You'll be 1.5 km (0.9 mi) from Downtown Disney® District and 3.3 km (2.1 mi) from Angel Stadium of Anaheim with a stay at this 3.5-property class Anaheim Resort hotel.

What's nearby

  • Anaheim GardenWalk - 3 min walk - 0.3 km
  • Disney California Adventure® Park - 8 min walk - 0.7 km
  • Anaheim Convention Center - 8 min walk - 0.8 km
  • Disneyland® Resort - 10 min walk - 0.9 km
  • Downtown Disney® District - 11 min walk - 1.0 km

Getting around

  • Santa Ana Regional Transportation Center - 9 min drive
  • Orange County, CA (SNA-John Wayne) - 18 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Huckleberry’s - ‬8 min walk
  • ‪Luscious Dumplings - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬5 min walk
  • ‪IHOP - ‬1 min walk

About this property

Hyatt House at Anaheim Resort/Convention Center

Hotel with free breakfast, near Disney California Adventure® Park
Hyatt House at Anaheim Resort/Convention Center offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Barbecue grills, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House at Anaheim Resort/Convention Center. Parking is available for a fee.

This 3.5-star Anaheim hotel is smoke free.

  • 264 guestrooms or units
  • 5 levels
  • Built in 2016
  • Full breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House at Anaheim Resort/Convention Center offers 264 air-conditioned accommodations with MP3 docking stations and DVD players. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenity

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,479 reviews
The price is NZ$376
includes taxes & fees
1 Sept - 2 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 40.95 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Guest Market

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 40.95 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Anaheim Resort/Convention Center Hotel
Hyatt House Resort/Convention Center Hotel
Hyatt House Anaheim Resort/Convention Center
Hyatt House Resort/Convention Center
Hotel Hyatt House at Anaheim Resort/Convention Center
Hyatt House Anaheim Resort/Convention Center Hotel
Hyatt House Resort/Convention Center Hotel
Hyatt House Anaheim Resort/Convention Center
Hyatt House Resort/Convention Center
Hotel Hyatt House at Anaheim Resort/Convention Center Anaheim
Anaheim Hyatt House at Anaheim Resort/Convention Center Hotel
Hyatt House at Anaheim Resort/Convention Center Anaheim
Hyatt House At Anaheim Resort Convention Center
Hyatt House Convention Center
Hyatt House at Anaheim Resort/Convention Center Hotel
Hyatt House at Anaheim Resort/Convention Center Anaheim
Hyatt House at Anaheim Resort/Convention Center Hotel Anaheim

Frequently asked questions

What is the cancellation policy at Hyatt House at Anaheim Resort/Convention Center?

Hyatt House at Anaheim Resort/Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt House at Anaheim Resort/Convention Center?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Hyatt House at Anaheim Resort/Convention Center on 1 Sept 2025 start from NZ$379.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt House at Anaheim Resort/Convention Center?

Yep, Hyatt House at Anaheim Resort/Convention Center has a covered self car park with in/out privileges for USD 40.95 per night.

Are there any beaches close to Hyatt House at Anaheim Resort/Convention Center?

The closest beach to Hyatt House at Anaheim Resort/Convention Center is Huntington Beach Beaches (17.9 km).

Does Hyatt House at Anaheim Resort/Convention Center have a pool?

Hyatt House at Anaheim Resort/Convention Center has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Hyatt House at Anaheim Resort/Convention Center family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt House at Anaheim Resort/Convention Center is a hit with families.

Does Hyatt House at Anaheim Resort/Convention Center serve breakfast?

Yeah, visitors highly rate the free full breakfast here! Served daily, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hyatt House at Anaheim Resort/Convention Center?

No, Hyatt House at Anaheim Resort/Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt House at Anaheim Resort/Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt House at Anaheim Resort/Convention Center?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hyatt House at Anaheim Resort/Convention Center?

No, pets are not allowed.

Hyatt House at Anaheim Resort/Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1122 out of 1652 reviews
Rating 8 - Good. 317 out of 1652 reviews
Rating 6 - Okay. 123 out of 1652 reviews
Rating 4 - Poor. 51 out of 1652 reviews
Rating 2 - Terrible. 39 out of 1652 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna

Stayed 1 night in Apr 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient if you are going to Disneyland or a convention. The parking offer is extended until 12:00 am the next day. Breakfast was included and was very good, including a huge variety of food options. The staff was kind. The property is clean. The rooms are average.
Stayed 1 night in May 2025

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like much.
Stayed 2 nights in May 2025

10/10 Excellent

Yamil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. It was really close to Disney, clean, and ok breakfast. Would definitely stay here again.
Stayed 3 nights in May 2025

8/10 Good

Susie

Travelled with family
Liked: Cleanliness
Front desk persons very kind only issues was to noise at midnight kids running and talking hard to sleep other wise good breadkfast too!!
Stayed 1 night in May 2025

8/10 Good

Meghan

Stayed 2 nights in May 2025

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

SAGAR

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property. I was glad to stay in Hyatt at affordable price. Thanks Hyatt for keeping affordable price.
Stayed 4 nights in May 2025

6/10 Okay

Aron, San Diego

Liked: Staff & service, amenities, property conditions & facilities
Very close to Disneyland, which is nice. Otherwise it was under construction, and super noisy. Not so nice. The staff is great though.
Stayed 2 nights in May 2025

10/10 Excellent

Carmelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Stayed 5 nights in May 2025

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, amenities
Great location and friendly staff. The parking fee is competitive, which is a nice bonus. The rooms are generally nice and comfortable, but the furniture feels a bit dated and could use a refresh. Also, the bathroom doors open outward like standard doors, which takes up unnecessary space in the small hallway between the entrance and the bedroom. Sliding doors would be a much better option. One major downside: there was construction happening on the floor above my room. The hammering and banging were loud enough that I had to request a room change. It was frustrating to be placed in that area in the first place—especially when paying a premium rate. The hotel should have proactively avoided booking guests near active construction zones. That lack of consideration made me question how much they value guest comfort, and it’s something I’ll think twice about when considering future stays.
Stayed 2 nights in May 2025

10/10 Excellent

Sean

Stayed 2 nights in May 2025

4/10 Poor

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

Vy Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Siddharth

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing Welcome: Broken Promises and a Room

We received a message to confirm check-in, so we requested an early check-in. Later, we got a text saying our room was ready. But when we arrived, they told us it would take another 7 hours, which was frustrating and upsetting. In the end, we were given a completely different room than we booked—one we didn’t request, with a smaller kitchen and fewer amenities. It was a disappointing start to what was supposed to be a special stay.
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Margarita

Stayed 2 nights in Apr 2025

8/10 Good

Omar

Stayed 2 nights in Apr 2025

10/10 Excellent

Yaneth

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Super good
Stayed 2 nights in May 2025

10/10 Excellent

christa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious, pool area was clean and breakfast options were great
Stayed 3 nights in May 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They allowed me to do early check in which was really nice and appreciated
Stayed 1 night in May 2025

8/10 Good

Albert

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Very convenient location for visiting Disney parks. Staff was very nice and helpful. The breakfast was a nice surprise. Starbucks being located right in the building was very convenient too.
Stayed 2 nights in May 2025