Skip to main content
Beginning of main content
 Brisbane •1 Room
 Brisbane • 1 Room
Book online or call 0508 053 286 Phone Number

Emporium Hotel South Bank

5-star property
267 Grey St, South Brisbane, QLD 0508 053 286
Choose Dates
4.7 out of 5
Exceptional!
See all 335 wotif Reviews

"Fantastic on all fronts! Customer service exceptional, room was perfect, immaculately presented and bed was super comfortable, room service food was ... " More

By a verified traveller on Wed 27 Mar 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

A luxury stay in Brisbane awaits you at Emporium Hotel South Bank. Within steps you'll find South Bank Parklands and Mater Private Hospital Brisbane within a 15-minute stroll. Highlights at this eco-certified hotel include 2 restaurants, 4 bars/lounges, and a full-service spa.

Enjoy the outdoor swimming pool, gym, sauna, and pool loungers. 4413 square feet (410 square meters) of event facilities include 7 meeting rooms and conference space. Added amenities include free WiFi in public areas, a coffee shop/cafe, and spa services. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 5-star South Brisbane hotel, attractions include Brisbane Convention and Exhibition Centre and Queensland Performing Arts Centre.

Suite, 1 King Bed (Vista)

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$357* Per night/room 28 Apr. - 29 Apr.

Twin Room, 2 Single Beds (Suite - Vista)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium River City King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Urban Vista)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pool Side Cabana Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Exquisite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Emporium Hotel South Bank ratings based on 335 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Emporium Hotel South Bank

Everyone (170) Couples (111) Family (33)
5 out of 5
Fantastic on all fronts! Customer service exceptional, room was perfect, immaculately presented and bed was super comfortable, room service food was delicious, prompt and priced well. Thoroughly enjoyed our stay and will visit again x

Posted by , from EMERALD on 27 Mar. 2024

Was this review helpful to you?
4 out of 5
the service team are very slow and we couldn't get two bathropes from the hotel service .......

Posted by on 8 Mar. 2024

Was this review helpful to you?
5 out of 5
I honestly can’t think of anything negative to say about our stay. We enjoyed every aspect of The Emporium and will definitely be staying again in the very near future. A shout to all the staff… all were brilliant to deal with :-)

Posted by on 14 Feb. 2024

Was this review helpful to you?
3 out of 5
Very unfriendly receptionist at the check in.

Posted by on 31 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Feb. 2024 by Bobby Calingasan

Dear DavidThank you for submitting your review and I hope you enjoyed your overall stay. Your feedback is important to us, and rest assured that I have passed this onto our upper management team to further investigate. We look forward to welcoming you back again soon!Best Regards, Bobby CalingasanGuest Relations Manager

5 out of 5

Posted by on 23 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Feb. 2024 by Bobby Calingasan

Hi SimonThank you for your review! We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager

4 out of 5
It is hoped that a separate HDMI input to TV will be available in the future

Posted by on 15 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Feb. 2024 by Bobby Calingasan

Hi JichengThank you for your review! We are in the process of changing to Foxtel for more options. We also have chromecast options shall you wish to watch Netflix via your phone!We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager

4 out of 5
Great stay, convenient location, rooftop pool and terrace were exceptional!

Posted by on 11 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Feb. 2024 by Bobby Calingasan

Hi JoThank you for your review! We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager

5 out of 5

Posted by on 10 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Feb. 2024 by Bobby Calingasan

Hi Mark, Thank you for your review! We look forward to welcoming you back with us!Kind Regards, Bobby CalingasanGuest Relations Manager

4 out of 5
Lovely hotel room and comfy bed. Restaurant was dated and looks very tired. Bar closes early on a Friday which was a shame after seeing a show. The service was basic too

Posted by on 6 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Feb. 2024 by Bobby Calingasan

Dear VikkiThank you for submitting your review and I hope you enjoyed your overall stay. Your feedback is important to us, and rest assured that I have passed this onto our upper management team to further investigate. We look forward to welcoming you back again soon!Best Regards, Bobby CalingasanGuest Relations Manager

4 out of 5
Some areas in the room needed cleaning. Dust on bedside table, clock radio and lamp. The surface surrounding basin in the bar area had a lot of marks from glasses. The glass and tiles in bathroom needed cleaning. There was a lot of noise from the room next door. Their door was constantly banging and at 2 am on it disrupts your sleep. Some areas of the room are well worn.

Posted by on 4 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

8 Feb. 2024 by Bobby Calingasan

Dear Susan, Thank you for submitting your review and I hope you enjoyed your overall stay. Your feedback is important to us, and rest assured that I have passed this onto our upper management team to further investigate. We look forward to welcoming you back again soon!Best Regards, Bobby CalingasanGuest Relations Manager

About the Emporium Hotel South Bank

Location 267 Grey St, South Brisbane, QLD 4101

Property Features

Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.

  • 140 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • 4413 sq ft of conference space
  • 410 sq m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: South Bank Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Emporium Hotel South Bank has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

The listed parties/events policy applies to Frangipani Suite bookings only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 20.

Contactless check-out is available.

  • Debit cards
  • UnionPay
  • Events/parties allowed
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Maximum event attendees - 20

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporium Hotel South Bank South Brisbane
  • Emporium South Bank South Brisbane
  • Emporium Bank Brisbane
  • Emporium Bank Brisbane
  • Emporium Hotel South Bank Hotel
  • Emporium Hotel South Bank South Brisbane
  • Emporium Hotel South Bank Hotel South Brisbane

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • EarthCheck
url importing http://www.wotif.co.nz/Brisbane-Hotels-Emporium-Hotel-South-Bank.h24417317-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Brisbane-Hotels-Emporium-Hotel-South-Bank.h24417317-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Brisbane-Hotels-Emporium-Hotel-South-Bank.h24417317-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.