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Canopy by Hilton Cancun La Isla

Photo gallery for Canopy by Hilton Cancun La Isla

2 restaurants; breakfast, lunch, dinner and brunch served
Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
2 restaurants; breakfast, lunch, dinner and brunch served
Lobby
Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$270
includes taxes & fees
26 July - 27 July

Explore the area

View map
Boulevard Kukulcan S N Km 12 5, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪1 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (Panoramic View)

A modern living room with a flat-screen TV, a wooden bench, a dining table with chairs, and a sofa.

Junior Suite, 1 King Bed (Panoramic View)

  • Bay view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exclusive Double Room, 1 King Bed (Sunset Bay View)

A modern hotel room with a large bed, a bathroom with a double sink, and a large mirror.

Exclusive Double Room, 1 King Bed (Sunset Bay View)

8.8 out of 10
Excellent
(13 reviews)
  • Bay view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed (Nichupte Bay View)

Presidential Suite, 1 King Bed (Nichupte Bay View)

Presidential Suite, 1 King Bed (Nichupte Bay View)

  • Bay view
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Double Room, 2 Queen Beds (La Isla)

Signature Double Room, 2 Queen Beds (La Isla)

Signature Double Room, 2 Queen Beds (La Isla)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Queen Beds (Sunset Bay View)

A modern hotel room with two beds, a desk, a TV, and a decorative wall.

Superior Double Room, 2 Queen Beds (Sunset Bay View)

9.2 out of 10
Wonderful
(5 reviews)
  • Bay view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Queen Beds (Sunrise View)

A modern hotel room with two beds, a desk, a TV, and a decorative wall.

Superior Double Room, 2 Queen Beds (Sunrise View)

9.4 out of 10
Exceptional
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed (Sunrise View)

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 King Bed (Sunrise View)

9.2 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Double Room, 1 King Bed (La Isla Room)

Minibar, in-room safe, individually decorated, individually furnished

Signature Double Room, 1 King Bed (La Isla Room)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, bedside table, desk, chair, TV, and a bathroom visible through an open door.

Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Queen Bed Room with Sunset Bay View

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Bed Room with Sunset Bay View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Queen Bed Room with Sunrise View

Minibar, in-room safe, individually decorated, individually furnished

Two Queen Bed Room with Sunrise View

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room with Sunrise View

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

King Room with Sunrise View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (Sunrise View)

A modern hotel room with two beds, a desk, a TV, and a decorative wall.

Premium Room, 2 Queen Beds (Sunrise View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds (Sunset View)

A modern hotel room with two beds, a desk, a TV, and a decorative wall.

Premium Room, 2 Queen Beds (Sunset View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Sunset View)

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed (Sunset View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cancun

At Canopy by Hilton Cancun La Isla, you'll be connected to a shopping centre and steps from La Isla Shopping Mall. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body treatments. The restaurant, Azulinda Cafe & Bar, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers as well as access to free bike hire. Business amenities include 3 meeting rooms and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Zona Hotelera hotel, you'll be 3.2 km (2 mi) from Aquaworld and 4.5 km (2.8 mi) from Iberostar Cancun Golf Course.

What's nearby

  • La Isla Shopping Mall - 1 min walk - 0.0 km
  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • Isla Dorada - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 10 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Park Royal Cancun - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Los Chachalacos - ‬5 min walk
  • ‪Andiamo - ‬5 min walk
  • ‪Taco y Tequila - ‬3 min walk

About this property

Canopy by Hilton Cancun La Isla

Canopy by Hilton Cancun La Isla offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at the luxury Canopy by Hilton Cancun La Isla. Valet parking is free.

This 4.5-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Canopy by Hilton Cancun La Isla offers 174 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site
  • Parking on site (USD 8 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 31 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Azulinda Cafe & Bar
  • Wander Rooftop

Things to do

  • Free bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 31 per person
  • Self-parking fee: USD 8 per day
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Cancun Isla
Canopy by Hilton Cancun La Isla Hotel
Canopy by Hilton Cancun La Isla Cancun
Canopy by Hilton Cancun La Isla Hotel Cancun

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Cancun La Isla?

Canopy by Hilton Cancun La Isla offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Cancun La Isla?

As of 6 Jul 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Cancun La Isla on 26 Jul 2026 start from NZ$270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Cancun La Isla?

Yep, Canopy by Hilton Cancun La Isla has free valet parking. Self car park with in/out privileges is also available for USD 8 per day.

Are there any beaches close to Canopy by Hilton Cancun La Isla?

Yep, Canopy by Hilton Cancun La Isla is a short 11-minute walk from Hotel Zone Beaches.

Is there a spa on site at Canopy by Hilton Cancun La Isla?

There's no onsite spa, but this property does offer services like body treatments as well as hot stone massages.

Does Canopy by Hilton Cancun La Isla have a pool?

Canopy by Hilton Cancun La Isla has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM.

What luxury perks are available at Canopy by Hilton Cancun La Isla?

Canopy by Hilton Cancun La Isla features an outdoor pool, 2 restaurants and 2 bars.

What makes Canopy by Hilton Cancun La Isla a romantic place to stay?

Romance packages and a bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Canopy by Hilton Cancun La Isla.

Is Canopy by Hilton Cancun La Isla family-friendly?

You bet! With amenities such as children's meals and free bike rentals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Canopy by Hilton Cancun La Isla is a hit with families.

Does Canopy by Hilton Cancun La Isla serve breakfast?

Sure does, buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Cancun La Isla?

No, Canopy by Hilton Cancun La Isla does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Cancun La Isla?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy by Hilton Cancun La Isla?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Canopy by Hilton Cancun La Isla?

Dogs are welcome at Canopy by Hilton Cancun La Isla, with food and water bowls on offer.

Canopy by Hilton Cancun La Isla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 780 reviews
Rating 8 - Good. 134 out of 780 reviews
Rating 6 - Okay. 51 out of 780 reviews
Rating 4 - Poor. 26 out of 780 reviews
Rating 2 - Terrible. 33 out of 780 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christy

Liked: Cleanliness, property conditions & facilities
Good location, and clean
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Great location,clean and updated. Met our needs for a 1 night transfer stay. Very quiet rooms.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ahmed

Liked: Amenities
Wonderful place to stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Katsumi

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and the service was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, super friendly staff and wonderful location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Zack

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jasmine

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. I was able to have a massage and go to the pool. As a solo traveler it made it easier to go shopping and to the pool without going outside the resort
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Amenities
Very expensive for vwry little better option to stay on beach side
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
Loved the rooftop pool and hot tub, disliked the loud club music at all hours of the day, and thoroughly enjoyed the the breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ankitha

It was okay, a tad expensive though
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Koshy

Disliked: Cleanliness, amenities
Just a regular location, nothing too special about it. Beach is a 10min walk but the mall is literally next door. Cleanliness is bad, had to ask the hotel folks to come up and clean it again. The pool on the roof is amazing but expect loud music and alot of crowd on good days. Food at the Azulinda restaurant is fantastic!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Qing

Liked: Cleanliness, staff & service
The hotel is in good location, the room is clean and comfortable, the staff are very friendly and nice, the WiFi is high speed.but there is one thing isn't good,the smoke detector was suddenly made so loud after midnight to woke us up, the repairman helped us to resolve the problem,but we need to take a long time to asleep again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and I’d definitely go back there.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Haiqing

Liked: Cleanliness, staff & service, amenities
clean room
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lesly

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Nevaeh

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very aesthetically pleasing. The staff were polite and helpful. My room was clean, and the cleaning service was done well daily. I have no complaints! It’s more of a quiet/chill hotel. If you’re looking for more craziness and fun this wouldn’t be the ideal stay for you.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Elden

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and super friendly staff
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Lisa Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to shopping and dining options
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Vanness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stayed for one night have no complaints. Food was great, location was great.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to La Isla shopping center and the ferris wheel. Incredible views from the roof. Staff was super friendly & helpful. Baggage storage was very useful amenity.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very friendly staff who are accommodating. Would stay again!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

jorge

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Jan 2026
Verified

6/10 Okay

M Farooq

Liked: Cleanliness, staff & service
Disliked: Amenities
Basic. needs modernisation
Stayed 7 nights in Feb 2026