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Cyan Cancun Resort & Spa

3.5 star property

Photo gallery for Cyan Cancun Resort & Spa

Poolside bar
Property video
A modern hotel room with a large bed, a TV, a desk, and a view of the ocean.
Restaurant
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$166
includes taxes & fees
17 July - 18 July

Explore the area

View map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Place, La Isla Shopping Mall
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Sea View

A modern bedroom with a bed, a sofa, a TV, and a mirror.

Deluxe Room, Sea View

8.0 out of 10
Very good
(83 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Sea View

A hotel room with a bed, a sofa, a nightstand, and a wardrobe.

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(49 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, Sea View

A modern bathroom with a large bathtub, a window with a view of the ocean, and a curtain.

Superior Suite, Sea View

8.0 out of 10
Very good
(32 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony, Sea View

A hotel room with a large bed, a flat-screen TV, a desk, and a window with a view of the sea.

Superior Suite, Balcony, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

7.6 out of 10
Good
(76 reviews)
  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cancun

At Cyan Cancun Resort & Spa you'll be within a 20-minute stroll of popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Delfines Beach and Aquaworld.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 3 min drive - 1.8 km
  • Delfines Beach - 4 min drive - 2.5 km
  • La Isla Shopping Mall - 16 min drive - 10.2 km
  • Langosta Beach - 36 min drive - 18.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk
  • ‪Hakka - ‬4 min walk

About this property

Cyan Cancun Resort & Spa

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

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  • Pool
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cyan Cancun Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

What is the cancellation policy at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 17 Jul 2026 start from NZ$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cyan Cancun Resort & Spa ?

Yep, Cyan Cancun Resort & Spa has a free self car park.

Are there any beaches close to Cyan Cancun Resort & Spa ?

The closest beach to Cyan Cancun Resort & Spa is Delfines Beach (1.7 km).

Is there a spa on site at Cyan Cancun Resort & Spa ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cyan Cancun Resort & Spa have a pool?

Yep, and guests love it! Cyan Cancun Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa features a private beach, an outdoor pool and free pool cabanas.

What makes Cyan Cancun Resort & Spa a romantic place to stay?

A private beach and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Cyan Cancun Resort & Spa .

Is there a free airport shuttle available at Cyan Cancun Resort & Spa ?

No, Cyan Cancun Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cyan Cancun Resort & Spa ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cyan Cancun Resort & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cyan Cancun Resort & Spa ?

No, pets and service animals are not allowed.

Is there a golf course on site at Cyan Cancun Resort & Spa ?

There isn't one on site, but Iberostar Cancun Golf Course is a short 18-minute walk away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 869 out of 2107 reviews
Rating 8 - Good. 463 out of 2107 reviews
Rating 6 - Okay. 342 out of 2107 reviews
Rating 4 - Poor. 181 out of 2107 reviews
Rating 2 - Terrible. 252 out of 2107 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Naudea Seleste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean & staff was attentive and enjoyed my stay
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jerald

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, beach and pool area is awesome
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Sivilee

Liked: Cleanliness, staff & service
Disliked: Amenities
A most definitely spot for a budget trip
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness
Loved the pool and the swim up bar
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Lianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and comfortable beds. Complimentary breakfast is authentic and delicious! Would have loved a hotter shower
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paloma

Liked: Cleanliness, amenities, property conditions & facilities
staff was really nice and everything looked so beautiful and not far from airport
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alma Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet place
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sophearith

Liked: Cleanliness, property conditions & facilities
Great place to stay nice view and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our bedroom with rhe hot tub
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Eric David

Liked: Cleanliness, staff & service
Nice pool beautiful view, cool swim up bar at the pool. I’d say the place needs some renovations though
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Blanca Veronica

Liked: Cleanliness, staff & service
The hotel is nice and clean but very old
Stayed 5 nights in Mar 2026
Verified

8/10 Good

myra II

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome view,
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Marybeth

Liked: Cleanliness, amenities
Staff was friendly and hospitable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff very courteous and nice. The swim up bar was exceptional amd loved the pool, it was a perfect temp and such a beautiful view.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lea

Clean room, nice view, staff are friendly,
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Th staff was very welcoming. The resort was very clean and organized. We had a wonderful stay and will be back.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Cheryl

Good location.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

John G

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was excellent, as well as the beach area. The hotel itself is a bit old and run down but thwey tried to make it nice.
Stayed 5 nights in Mar 2026
Verified

4/10 Poor

ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good place,just a little old building.pool was fine Staff some of them were fine
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Great experience. Clean room, good pool, good food
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, hot water shower, beautiful view of pool and ocean, good amenities on site.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Raymond Ka Ming

Liked: Cleanliness, property conditions & facilities
Nice location, large outdoor pool, high room ceiling, big room size. Limited onsite restaurant choices.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities
It’s older but they try to keep it clean and up to date, just seems it’s weathering but quiet and enjoyable
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Wendy Kuen

Liked: Cleanliness, amenities, property conditions & facilities
Love the location! Across the street is a oxxo, there’s a pool, and a beach!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Great lil room overlooking the pool and beach. The pool was very nice with alot of loungers to relax and suntan. The beach was beautiful and again there are quite a few loungers available on the beach. Breakfast was always fresh. We enjoyed our stay
View from our room
Stayed 7 nights in Mar 2026