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Cyan Cancun Resort & Spa

Property class: 3.5

Photo gallery for Cyan Cancun Resort & Spa

A resort pool with a beach view, a covered seating area, and a building with multiple balconies.
Property video
An outdoor dining area with tables and chairs, overlooking a pool and the ocean.
A bar area with a variety of liquor bottles, a coffee machine, and neatly arranged glasses.
A modern hotel room with a large bed, a TV, a desk, and a view of the ocean.

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$142
includes taxes & fees
30 Aug - 31 Aug

Explore the area

View map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Sea View

A modern bedroom with a bed, a sofa, a TV, and a mirror.

Deluxe Room, Sea View

8.0 out of 10
Very good
(86 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, Sea View

A hotel room with a bed, a sofa, a nightstand, and a wardrobe.

Deluxe Quadruple Room, Sea View

7.4 out of 10
Good
(51 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, Sea View

A modern bathroom with a large bathtub, a window with a view of the ocean, and a curtain.

Superior Suite, Sea View

7.6 out of 10
Good
(37 reviews)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Balcony, Sea View

A hotel room with a large bed, a flat-screen TV, a desk, and a window with a view of the sea.

Superior Suite, Balcony, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

A modern hotel room with a bed, a sofa, a glass table with water bottles, a TV, and a view of the sea.

Studio Suite

7.6 out of 10
Good
(79 reviews)
  • Lagoon view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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NIZUC Resort and Spa

Zona Hotelera
  • On private beach
  • Pool
  • Spa
  • Pet-friendly
9.2 out of 10, Wonderful, 1,007 reviews
The price is NZ$1,261
includes taxes & fees
6 Sept - 7 Sept
NIZUC Resort and Spa

About the area

Cancun

At Cyan Cancun Resort & Spa you'll be within a 20-minute stroll of popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free pool cabanas and pool loungers. Additionally, you'll find free Wi-Fi in public areas and spa services. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Delfines Beach and La Isla Shopping Mall.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 14 min walk - 1.2 km
  • El Rey Ruins - 19 min walk - 1.6 km
  • El Rey Ruins Trailhead - 19 min walk - 1.6 km
  • Delfines Beach - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Ennea Beach Club - ‬2 min drive
  • ‪Light House - ‬3 min drive
  • ‪Starcafé Iberostar Selection Cancún - ‬3 min drive
  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk

About this property

Cyan Cancun Resort & Spa

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Similar properties

Front of property
Emporio Cancun Optional All Inclusive
Zona Hotelera
  • Pool
  • Spa
  • All-inclusive available
  • Kids’ pool
4.0 out of 5, Very good, 2,814 reviews
The price is NZ$310
includes taxes & fees
7 Sept - 8 Sept
Emporio Cancun Optional All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cyan Cancun Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

Property Registration Number 005-007-001720/2025

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

What is the cancellation policy at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 30 Aug 2026 start from NZ$142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cyan Cancun Resort & Spa ?

Yep, Cyan Cancun Resort & Spa has a free self car park.

Are there any beaches close to Cyan Cancun Resort & Spa ?

The closest beach to Cyan Cancun Resort & Spa is Delfines Beach (1.7 km).

Is there a spa on site at Cyan Cancun Resort & Spa ?

There's no onsite spa, but this property does offer services like beachside massages.

Does Cyan Cancun Resort & Spa have a pool?

Yep, and guests love it! Cyan Cancun Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa features a private beach, an outdoor pool and free pool cabanas.

What makes Cyan Cancun Resort & Spa a romantic place to stay?

A private beach and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Cyan Cancun Resort & Spa .

Is there a free airport shuttle available at Cyan Cancun Resort & Spa ?

No, Cyan Cancun Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Cyan Cancun Resort & Spa ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Cyan Cancun Resort & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Cyan Cancun Resort & Spa ?

No, pets and service animals are not allowed.

Is there a golf course on site at Cyan Cancun Resort & Spa ?

There isn't one on site, but Iberostar Cancun Golf Course is a short 18-minute walk away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 907 out of 2221 reviews
Rating 8 - Good. 485 out of 2221 reviews
Rating 6 - Okay. 367 out of 2221 reviews
Rating 4 - Poor. 191 out of 2221 reviews
Rating 2 - Terrible. 271 out of 2221 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool really beautyful and friendly staff save place to be and enjoy a vacation
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

John Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended if you're looking for an affordable place to stay on a mini getaway.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Md Amdadul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and pool are clean also Staff are so nice
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
Hotel needs a little love but over all great staff and food.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities
Easy access to amenities, friendly staff, restaurants nearby.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

antonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just the most beautiful place.5 times staying there the pools were fantastic
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, friendly staff and personally I enjoy that they sell tours right there at the hotel and flexible in their tour prices.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room, very friendly hotel staff, and nice outdoor pool. Overall had a pleasant experience
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Naudea Seleste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean & staff was attentive and enjoyed my stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and beautiful pools and access to beach !!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ANISH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful view from room & the beach is also there by hotel. Loved it
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and the staff was Awesome!!! 😊❤️
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Martinique Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, room overlooked beach
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alexandra Jennifer Rubio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect 👌
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay at. I enjoyed my time here and walking to downtown. Breakfast was always delicious and the beach access was just steps away. High recommend
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Right on the beach front.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kazi Sabbir Ibna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel us very nice. I loved the view from my room, cleanliness and tge support from staffs
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Michael Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, at the end of "hotel row", the food was amazing at the on site restaurant, the pool was nice and the room was spacious. The internet left something to be desired at times and the AC units struggled to keep up with the heat in the room, but overall it was a good stay. The staff were very attentive and helpful at all times.
Stayed 10 nights in May 2026
Verified review

8/10 Good

Sultanul

Liked: Staff & service, amenities
Gorgeous view, useful amenities like hair dryer, clothing iron, etc. Regularly cleaned pool. Beautiful breakfast area/restaurant. Very close by beach — 2-3 minute walk from rooms.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness
Loved the pool and the swim up bar
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Merin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was great. Good breakfast. Amazing beach view.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities
The view was amazing and the staff exceptionally attentive! Beautiful pool and beach. Comfy bed. Happy hour and lobby pizza were great.
Stayed 2 nights in Apr 2026