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Grand Royal Lagoon

2.5-star property
Calle Quetzal No 8-a, Cancun, QROO 0508 053 286
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Hotel Description

At Grand Royal Lagoon you'll be 1.7 km (1.1 mi) from Tortuga Beach and 2.9 km (1.8 mi) from Langosta Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a marina.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find limo/town car service, a terrace, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this Zona Hotelera hotel include Cancun Convention Center and Forum Beach.

Standard Room, Pool View ( subject to availability)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

About the Grand Royal Lagoon

Location Calle Quetzal No 8-a, Cancun, QROO 77500

Property Features

There's a restaurant on site. WiFi is free in public spaces. Grand Royal Lagoon offers its guests a marina and an outdoor pool. A roundtrip airport shuttle and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Grand Royal Lagoon. The hotel can provide concierge services and limo/town car service. Self parking is free. Smoking is allowed in designated areas at this Cancun hotel.

  • 34 guestrooms or units
  • 3 levels
  • 4 buildings
  • Childcare (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Grand Royal Lagoon offers 34 accommodations, which are accessible via exterior corridors and feature safes and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Refrigerator available
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Grand Royal Lagoon has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Royal Lagoon

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions. <

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • Staffed front desk
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 450 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Royal Lagoon
  • Grand Royal Lagoon Cancun
  • Grand Royal Lagoon Hotel
  • Royal Lagoon
  • Grand Royal Lagoon Hotel Cancun
  • Grand Royal Lagoon Hotel
  • Grand Royal Lagoon Cancun
  • Grand Royal Lagoon Hotel Cancun

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.