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Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated

4 bars/lounges, 6 swim-up bars, 2 poolside bars, 5 beach bars

Premium bedding, free minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast included
All-inclusive
Parking included

includes taxes & fees

23 May - 24 May

Explore the area

Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

Place, Arrecife de Puerto Morelos National Park
‪3 min drive‬
Place, Puerto Morelos Beach
‪20 min drive‬
Place, Puerto Morelos Town Square
‪26 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Room options

Luxury Suite with Terrace Jacuzzi

Good

Garden view
55 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Ocean view
55 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Honeymoon Suite Ocean View Diamond Club

Very good

Ocean view
55 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Luxury Junior Suite

Good

Garden view
52 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Suite Swim Out

Good

55 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Suite Swim Out Diamond Club

Exceptional

55 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Very good

Ocean view
117 sq m
1 bedroom
Sleeps 3
1 Double Sofa Bed and 1 King Bed
Free Wi-Fi

Separate bathtub and shower, jetted bath, rainfall showerhead

Luxury Junior Suite Ocean View

Good

Ocean view
52 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Junior Suite Diamond Club

Garden view
52 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Suite Ocean View with Terrace Jacuzzi

Very good

Ocean view
55 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Junior Suite Swim Out

Good

52 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Junior Suite Ocean View Diamond Club

Excellent

Ocean view
52 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
Free Wi-Fi

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated. Within steps you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Highlights at this all-inclusive property include 10 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Gourmet Marche, is open for breakfast, lunch and dinner. With 5 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 indoor tennis courts and nightclub. A conference centre and a business centre are among the business amenities offered. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Puerto Morelos property, attractions include Moon Palace Golf Club and Xoximilco.

What's nearby

Arrecife de Puerto Morelos National Park - 3 min drive - 1.4 km
Moon Palace Golf Club - 14 min drive - 11.2 km
Puerto Morelos Beach - 20 min drive - 17.8 km
Ojo de Agua Beach - 25 min drive - 21.4 km
Puerto Morelos Town Square - 26 min drive - 21.7 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive

Restaurants

‪the cave - ‬19 min walk
‪Agave Mexican Cuisine - ‬16 min walk
‪Diamond Club Lounge - ‬15 min walk
‪Grazie Italian Restaurant - ‬1 min walk
‪The Grill - ‬17 min drive

About this property

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 beach bars, 6 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This Beaux Arts property also offers a seasonal outdoor pool, a health club and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

343 guestrooms or units

4 levels

10 dining venues

5 bars on the beach

2 bars by the pool

6 swim-up bars

4 bars or lounges

Built in 2014

Buffet breakfast (free)

Casino

Nightclub

Deli

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Library

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

Smoking in designated areas

Coffee shop

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated offers 343 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch plasma televisions come with premium cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Royal Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Pool
Spa pool
Breakfast included
All-inclusive

includes taxes & fees

24 May - 25 May

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

26 May - 27 May

Pool
Spa pool
Breakfast included
All-inclusive

includes taxes & fees

31 May - 1 June

3 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

30 May - 31 May

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site
Limited on-site valet and self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
10 restaurants
2 poolside bars
4 bars/lounges
5 beach bars
6 swim-up bars
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Taj | Indian Cuisine
Zen

Things to do

12 slot machines
18-hole adjacent golf course
2 outdoor pools
3 indoor tennis courts
8 gaming tables
Billiards/pool table
Casino
Designer stores
Full-service spa
Health club
Hot tub
Kayaking
Library
Nightclub
Sauna
Scuba diving
Shopping
Snorkelling
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (102 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel

4 floors
Banquet hall
Beaux Arts architecture
Built in 2014
Designated smoking areas (fines apply)
Reception hall

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

49-inch plasma TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: MXN 79.20 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

Property Registration Number 005-007-005839/2025

We should mention

Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos

Hideaway Royalton Adults All Inclusive

Hideaway Royalton Adults Puerto Morelos

Hideaway Royalton Adults

Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos

Hideaway Royalton Riviera Cancun All Inclusive

Hideaway Royalton Riviera Cancun Puerto Morelos

Hideaway Royalton Riviera Cancun

Hideaway at Royalton Riviera Cancun Adults Only All Inclusive

Hideaway at Royalton Riviera Cancun All Inclusive Adults Only

Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated on 23 May 2026 start from NZ$542, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Yep, Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated has a free self car park and free valet parking.

Are there any beaches close to Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

The closest beach to Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated is Delfines Beach (14.4 km).

Is there a spa on site at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Yep, The Royal Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated have a pool?

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated features 5 beach bars, 2 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated.

Is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated family-friendly?

No, Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated is an adults-only property.

Are there hot tubs in the rooms at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

No, but there are Jetted bath in the guestrooms.

Does Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

No, Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Relax with a coldie at the 5 beach bars, 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

No, pets and service animals are not allowed.

Is there a golf course on site at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

There is a golf course next to Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated.

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

10/10 Excellent

Hannah

21 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean!

Stayed 5 nights in Feb 2026

10/10 Excellent

Paul Joseph, Hoffman Estates

Travelled with partner

20 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything is top shelf. Service, friendly staff, restaurant choices, pools, room were all the best.

Stayed 6 nights in Feb 2026

10/10 Excellent

Daniel

Travelled with group

19 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our room was well taken care of during our stay. The staff was helpful all trip. Food options were good.

Stayed 5 nights in Feb 2026

6/10 Okay

Tricia

Travelled with partner

19 Feb 2026

Disliked: Amenities

Didn’t like trying to be upsold with a ninety minute timeshare as soon as we checked in. Not truly an adult only facility. Kids everywhere even in the hideaway adult only area. Buffet was chaos. Two many people not enough food. No gluten free options as well. Victor Garcia the concierge from Expedia was amazing. Covered up the shortfalls of the cleaning staff and restock of room. Hunters steakhouse and Zen teppanyaki were the two best restaurants. Would not recommended staying here. There are way better options out there, make sure to do your research.

Stayed 4 nights in Feb 2026

10/10 Excellent

Jody M

Travelled with group

18 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was great, staff was amazing and we had so much fun!

Stayed 4 nights in Feb 2026

6/10 Okay

scott

18 Feb 2026

Liked: Cleanliness

Average

Stayed 3 nights in Feb 2026

8/10 Good

Kyle

17 Feb 2026

Stayed 3 nights in Feb 2026

10/10 Excellent

Crystal

15 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our stay was wonderful and all of the staff was welcoming and friendly.

Stayed 5 nights in Jan 2026

8/10 Good

Jacy, Chandler

15 Feb 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Vivian

Travelled with group

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Lydia the GM and Yael in guest services were amazing. I would come back here. Clean lovely staff and best of all the spa was relaxing.

Stayed 5 nights in Feb 2026

10/10 Excellent

Derreck

13 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing staff and services world class resort

Stayed 4 nights in Feb 2026

10/10 Excellent

Rebekka Ann

Travelled with partner

12 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was very nice and clean. Room service was wonderful as well. The staff were absolutely amazing kind and super helpful! The cooks are the only staff that did not appear to be happy. The rest of the resort staff 5 stars! Some of the nicest people we have ever met! We had a wonderful time and it was so beautiful the resort and the property. The ocean was an absolute pleasure!

Zen Tappenyaki the best restaurant on the property by far!

Stayed 6 nights in Feb 2026

10/10 Excellent

Gregg Ralph

Travelled with partner

11 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was good. Staff was extremely nice and accommodating. The resort was beautiful.

Stayed 4 nights in Feb 2026

6/10 Okay

Johmae

Travelled with group

10 Feb 2026

Liked: Cleanliness, property conditions & facilities

The specific Hideaway location is adults only, if you are looking to not have any children around this is not the location for you. The dining options are not great but definitely not what my group and I expected for the cost. No taxis can pick you up from the resort area which makes planned time off the resort expensive to coordinate

Stayed 3 nights in Feb 2026

10/10 Excellent

Alora

Travelled with partner

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great resort and amazing food

Stayed 7 nights in Jan 2026

10/10 Excellent

Vasudha

6 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a wonderful time!

Stayed 3 nights in Jan 2026

8/10 Good

Erika

Travelled with partner

6 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room cleanliness was a 7.5/10. It was clean; towels were changed daily and bed was made. Also floors were freshly mopped every other day. I found the faucet in the sink and shower were a little dirty, build up from hard water? The water in the showers smelled weird and so did the sink. I noticed my pillowcase wasn’t changed one day when I requested it was. Not a big deal just something small. Staff was almost always excellent. Kind, nice, welcoming and always said good morning or hello which was pleasant. I didn’t find the bed all that comfortable but I was so tired it didn’t matter most nights. I don’t LOVE the drinks. The margaritas didn’t taste like the real deal because everything used that sugary mix. Aperol spritz were goo, prosecco was good, beer was amazing and refreshing. Air conditioning and fans were great but loud. If you like white noise this works well. Pools were great so we’re hot tubs. Food I would need a write a completely separate review. Dining at the Dorado (hideaway seafood spot) alone is worth having access to the adults only! Buffet was good if you knew what to get, fresh pizza from the oven, tacos, stir fry, I found a fly in my lettuce twice. What are you gonna do. Fruit was great and fresh and LOTS of variety. I really like the Mexican spots for dinner and even GRAZIE was good my steak was honestly cooked better then at the steakhouse. Beach was beautiful. Water was beautiful. I spent wayyy more time I did there than at the pool!

Stayed 7 nights in Jan 2026

10/10 Excellent

Bobby

Travelled with partner

4 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

All Of the above

Stayed 5 nights in Jan 2026

10/10 Excellent

Alisha Ann

3 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff was very pleasant to be around. No pressure at all

Stayed 4 nights in Jan 2026

10/10 Excellent

Keith

1 Feb 2026

Liked: Cleanliness, staff & service, amenities

Staff were fantastic

Stayed 10 nights in Jan 2026

10/10 Excellent

Sarah Caitlyn

Travelled with group

1 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Really appreciate our Expedia rep Andy! I had no idea that we would have someone in the hotel that was accessible to help us at any time. He was very attentive to our needs at all times and helped us have an amazing stay. He went above and beyond. Thanks again Andy!!! Thanks to the Royalton it was a beautiful resort.

Stayed 4 nights in Jan 2026

10/10 Excellent

Krystle

Travelled with partner, Travelled with group

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff was great

Stayed 5 nights in Jan 2026

10/10 Excellent

Danielle Lynn

28 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent staff and great accomdations

Stayed 3 nights in Dec 2025

10/10 Excellent

Prabhjeenat

24 Jan 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Shirleen

Travelled with family, Travelled with partner

22 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms were clean and well lit, the staff was pleasant and helpful shout out to Vanessa, Briana, and Alejandro. The spa was amazing, the food was great.

Stayed 2 nights in Jan 2026

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated

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About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated

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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

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Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

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Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

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Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated Reviews

Reviews

Excellent

9.0/10

8.8/10

8.2/10