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Hotel Plaza Caribe

3.0 star property
Hotel with 2 outdoor swimming pools, 4-minute walk to Las Palapas Park

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, pool loungers
Premium Room, 2 Double Beds, Non Smoking, Pool View
Executive Room, 2 Double Beds, Non Smoking, Pool View
Food court
2 outdoor pools, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪5 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Located on the top floor
Desk
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the area

Cancun

Hotel Plaza Caribe places you in the centre of Cancun, within a short 5-minute stroll of Cristo Rey Church and Las Palapas Park. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free self-parking. .Enjoy the kids' swimming pool and pool loungers. 646 square feet (60 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this Downtown Cancun hotel include Mercado 23 and Benito Juarez Municipal Building.

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 5 min walk - 0.4 km
  • Cristo Rey Church - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 14 min walk - 1.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪Subway - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬1 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪La Casona - ‬5 min walk

About this property

Hotel Plaza Caribe

Hotel with 2 outdoor swimming pools, 4-minute walk to Las Palapas Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Hotel Plaza Caribe also features a garden, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This Cancun hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • 2 buildings
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 1981
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • No smoking on site
  • Dining venue
Hotel Plaza Caribe offers 134 air-conditioned accommodations, with complimentary bottles of water. Beds feature down duvets. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 190 for adults and from MXN 190 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

Is parking available at Hotel Plaza Caribe?

Yep, Hotel Plaza Caribe has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Plaza Caribe?

The closest beach to Hotel Plaza Caribe is Delfines Beach (12.5 km).

Does Hotel Plaza Caribe have a pool?

Hotel Plaza Caribe has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel Plaza Caribe serve breakfast?

Sure does, continental breakfast is offered daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Plaza Caribe?

No, Hotel Plaza Caribe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Plaza Caribe?

Yep, you can grab a meal at Hotel Plaza Caribe's onsite restaurant.

What time are check-in & check-out at Hotel Plaza Caribe?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Plaza Caribe?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Plaza Caribe?

There isn't one on site, but Puerto Cancun Golf Course is a short 20-minute walk away.

Reviews

Hotel Plaza Caribe Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 1003 reviews
Rating 8 - Good. 332 out of 1003 reviews
Rating 6 - Okay. 191 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Guillermina

Liked: Staff & service
Close to ADO
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

8/10 Good

JAMES, Riesel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
food was good and reasonable price
Stayed 3 nights in Aug 2025

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.
Stayed 1 night in Jul 2025

6/10 Okay

MARICELA

Stayed 1 night in Jul 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jun 2025

8/10 Good

Leticia

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael, houma

Stayed 2 nights in May 2025

2/10 Terrible

Cintia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a major update in all the rooms. They have open windows screens let’s all the mosquitoes in. mirror’s were all rusted. No coffee makers. Weather is humid and you have no ice machines to provide to guest. Service was bad not notified at anytime that we were going to have to pay additional charges per night for some random code was never advised. We paid for a whole week in just the 2nd night the light just flicked and just went off notified desk and security when passed by and didn’t replace until literally our last night there. We was next to security or some type of clock in station for works and person siting there working for hotel had music since 4 am and we told front desk and nothing was done about it. Overall it was just a bad experience. Major upgrade needed.
Stayed 7 nights in Jun 2025

6/10 Okay

Gerardo

The humidity in the room was quite uncomfortable.
Stayed 1 night in Jun 2025

8/10 Good

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and Check out. A lot of shops and places to eat around the property.
Stayed 1 night in Jun 2025

6/10 Okay

Araceli

Travelled with family
Disliked: Staff & service

Is ok

Not bad,the service is ok, they need to work on their customer service,the food is not bad.
Stayed 3 nights in May 2025

8/10 Good

John, Garibaldi Highlands

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located in the downtown area of Cancun, just across the street from the ADO bus station, which was very convenient for our travelling needs. We will be using it again.
Stayed 1 night in Jun 2025

6/10 Okay

Lene

Liked: Cleanliness, staff & service
Disliked: Room comfort
If you need to go on the ADO bus you can’t beat the location - place is ok nothing to complain about, it is great for a one night stay
Stayed 1 night in May 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acess to the the aifrport and Tren Maya by shuttle from ADO station
Stayed 1 night in Apr 2025

6/10 Okay

Monique

Liked: Cleanliness, amenities
Disliked: Staff & service
An oasis in an ugly part of town. Service slow at the restaurant and can use an elevator for us over 60 folks with canes. Pools could be a little cleaner but not bad and the Pina coladas are excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, friendly staff.
Stayed 1 night in Apr 2025

6/10 Okay

Susanna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was ok for 1 night; clean but worn. next to ado bus terminal. Big negative was extremely load machine somewhere outside the room 240 which made sleeping difficult.
Stayed 1 night in Apr 2025

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gustavo Arranaga

It was great, small rooms but great I'll definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa, Trenton

Stayed 1 night in Mar 2025