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Hotel Plaza Caribe

3.0 star property
Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools

Choose dates to view prices

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Front of property
Executive Room, 2 Double Beds, Pool View, Executive Level
Food court
Bar (on property)
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Explore the area

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park4 min walk
  • Popular LocationBenito Juarez Municipal Building6 min walk
  • Popular LocationPlaza 2817 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Wardrobe
Located on the top floor
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 14.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower

Highlights

Air conditioning
Flat-screen TV
Renovated in 2018
Down duvet
Private bathroom
Cable/satellite channels
Daily housekeeping
Wardrobe
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Similar properties

Exterior
Hotel Kavia
Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (592)
The price is NZ$120
for 1 night
includes taxes & fees
17 May - 18 May
Hotel Kavia

About the area

Cancun

For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

What's nearby

  • Las Palapas Park - 4 min walk
  • Mercado 23 - 5 min walk
  • Benito Juarez Municipal Building - 6 min walk
  • Plaza 28 - 17 min walk
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • Ty-Coz - 4 min walk
  • La Parrilla - 5 min walk
  • Pizza Hut - 2 min walk
  • Church's Chicken - 3 min walk
  • La fonda de la tulum - 5 min walk

About this property

Hotel Plaza Caribe

Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools
Hotel Plaza Caribe offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The family-friendly Hotel Plaza Caribe also features a garden, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Plaza Caribe was completed in May 2018.

Smoking is allowed in designated areas at this Cancun hotel.

  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Plaza Caribe offers 134 accommodations with air conditioning. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Built in 1981
  • Designated smoking areas
  • Renovated entire property - May 2018
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer on request
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Early check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Plaza Caribe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. <

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

What is the cancellation policy at Hotel Plaza Caribe?

Hotel Plaza Caribe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza Caribe?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza Caribe on 11 May 2024 start from NZ$123.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza Caribe?

Yep, Hotel Plaza Caribe has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at Hotel Plaza Caribe?

No, Hotel Plaza Caribe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Plaza Caribe?

Yep, they've got a lounge bar and an onsite restaurant.

Are pets allowed at Hotel Plaza Caribe?

No, pets and service animals are not allowed.

Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 246 out of 916 reviews" "
Rating 8 - Good. 322 out of 916 reviews" "
Rating 6 - Okay. 203 out of 916 reviews" "
Rating 4 - Poor. 89 out of 916 reviews" "
Rating 2 - Terrible. 56 out of 916 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Brant

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Carlos

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

MJ

Travelled with partner
Liked: Amenities
This hotel is our choice because it is so convenient to the ADO bus terminal. Medium price range, adequate restaurant on site. An older hotel which is showing its age,
Stayed 1 night in Jan 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel suited our needs, we flew from Canada and needed a hotel for one night, then went by bus to Merida the next day. The hotel is very convenient for people like us. Our hotel room was clean, but needs to be updated. Everything worked, AC, tv, and our breakfast was very good, very tasty. Eggs, bacon, hasbrowns, toast, orange juice coffee.
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is across the street from the central bus station in Cancun. You can purchase a bus tkt at the ADO counter at the airport. Proceed thru the exit door and the booth is right there. Purchase a tkt to the central bus station and on to your next destination. make your hotel reservation thru Expedia and depart the next morning to your destination. Restaurant is very good. Open from 7am to 10:00pm daily. I have stayed at the hotel several times due to the convenience of its location
Stayed 1 night in Jan 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
We always enjoy staying at Hotel Plaza Caribe. Centrally located and safe. Staff is good. Restaurant serves a lovely breakfast. One complaint is that our beds were very hard. The place needs a bit of refreshing but for what it costs we have no complaints
Stayed 2 nights in Jan 2024

6/10 Okay

Terry

Stayed 1 night in Jan 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to the ADO station. Very basic rooms, clean and secure
Stayed 1 night in Dec 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Adjacent to ADO bus terminal is a bonus. Restaurant staff slow and not friendly. Shower in room 244 leaked all over the floor.
Stayed 1 night in Jan 2024