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A luxury stay in Cancun awaits you at Moon Palace The Grand Cancun - All-inclusive. Within just a 10-minute stroll, you'll find Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this all-inclusive property include 12 restaurants, 9 outdoor swimming pools, and a golf course.
A day of pampering can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and hydrotherapy. The family restaurant, Caribeño, is open for breakfast and dinner. With 9 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find free cabanas, and enjoy the 4 outdoor tennis courts and free water park. 32630 square feet (3031 square meters) of event facilities include 10 meeting rooms and conference space. Other amenities include a marina, a nightclub, and free WiFi in public areas. Free full breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle.
Within a 15-minute drive of this 5-star Cancun property, attractions include Moon Palace Golf Club and Ventura Park Cancun.
All on-site activities, facilities and equipment included
Property Features
Moon Palace The Grand Cancun - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Summer fun is a breeze at Moon Palace The Grand Cancun - All-inclusive, where you can play a round of golf at the golf course and cool off in one of the 9 outdoor swimming pools. Free breakfast is available. There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 swim-up bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Cancun property.
1304 guestrooms or units
3 levels
9 buildings
12 dining venues
5 swim-up bars
9 bars or lounges
32630 sq ft of conference space
3031 sq m of conference space
Built in 2017
Full breakfast (free)
Nightclub
Deli
Kid's club (free)
Supervised kid's activities (free)
Terrace on the roof
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference space
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Garden
Gift shop
Beauty salon
Computer for guest use
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Lockers available
Bar on the beach
Family Friendly Amenities
Family property
On private beach
Free water park access
Number of outdoor pools - 9
Children's pool
Lazy river
Waterslide
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 4
Children's club (free)
Snack bar/deli
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Miniature golf on site
Bowling alley on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking
Room Amenities
Moon Palace The Grand Cancun - All-inclusive offers 1304 air-conditioned accommodations with indoor private spa tubs and MP3 docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Private indoor spa tub
Private balcony (furnished)
Stocked minibar (free)
MP3 dock
In-room dining (24 hours)
Smart television
Cable channels
Premium channels
Espresso maker
Luxury bedding
Pillow options
Shower
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
International calls (free)
Long distance calls (free)
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Toothbrush and toothpaste available
Food & Drink
Guests are served free full breakfast.
Caribeño - Overlooking the pool, this family restaurant serves breakfast and dinner.
Casa Mia - This family restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Cusco - Overlooking the ocean and pool, this family restaurant serves dinner only. Reservations are required. Open select days.
Habibi- Lebanese Cuisine - This family restaurant serves lunch and dinner. Open select days.
Jade - This diner specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Massages
Hot stone massage
Deep tissue massage
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Moon Palace The Grand Cancun - All-inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property does not follow regional sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
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Grand Moon Palace All Inclusive Hotel
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Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
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The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun
You should know
Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions
Moon Palace The Grand Cancun - All-inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Moon Palace The Grand Cancun - All-inclusive has a free self car park and free valet parking.
The closest beach to Moon Palace The Grand Cancun - All-inclusive is Delfines Beach (9.7 km).
There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as hot stone massages.
Yep, and guests recommend it! Moon Palace The Grand Cancun - All-inclusive has 9 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.
Yep, this property has a waterslide!
Moon Palace The Grand Cancun - All-inclusive features a private beach, 9 outdoor pools and a nightclub. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.
Ocean-view dining and a private beach, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Moon Palace The Grand Cancun - All-inclusive.
You bet! With amenities like a free kids' club and a children's pool, as well as childcare services in the guestrooms, it's no surprise Moon Palace The Grand Cancun - All-inclusive is a hit with families.
Yep, all rooms come with private hot tubs.
You bet, free full breakfast is offered at Moon Palace The Grand Cancun - All-inclusive.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a beach bar and 12 restaurants. Pre dinner cocktails anyone?
Check-in begins at 3 PM. Check-out time is noon.
No, only service animals are allowed.
Yep, Moon Palace The Grand Cancun - All-inclusive has a 27-hole golf course. You will also find mini golf.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
