Canopy by Hilton Charlotte Southpark

4.0 star property
Hotel with a restaurant, near SouthPark Mall

Photo gallery for Canopy by Hilton Charlotte Southpark

Terrace/patio
Property preview
Lobby
Exterior
1 bedroom, premium bedding, down duvets, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Housekeeping
The current price is NZ$244
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, Park Road Park
    ‪11 min walk‬
  • Place, SouthPark Mall
    ‪12 min walk‬
  • Place, Quail Hollow Club
    ‪6 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Down duvet
Premium bedding
Hairdryer
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Peloton Wellness Room)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Separate bedroom
Premium bedding
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

At Canopy by Hilton Charlotte Southpark you'll be within just a 15-minute stroll of Sharon Shopping Center and Park Road Park. Highlights at this hotel include a restaurant, a gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class SouthPark hotel include SouthPark Mall and Billy Graham Library.

What's nearby

  • Park Road Park - 11 min walk - 0.9 km
  • SouthPark Mall - 12 min walk - 1.0 km
  • Quail Hollow Club - 6 min drive - 4.9 km
  • Charlotte Convention Center - 12 min drive - 10.4 km
  • Bank of America Stadium - 12 min drive - 10.4 km

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪eBar - ‬10 min walk
  • ‪Duckworth's Grill & Taphouse - ‬6 min walk
  • ‪Legion Brewing South Park - ‬9 min walk

About this property

Canopy by Hilton Charlotte Southpark

Hotel with a restaurant, near SouthPark Mall
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square metres) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • 9000 sq ft of conference space
  • 836 sq. m of conference space
  • Built in 2020
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Secured, covered parking on site (USD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Health club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Covered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Charlotte Southpark?

Canopy by Hilton Charlotte Southpark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Charlotte Southpark?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton Charlotte Southpark on 19 Oct 2025 start from NZ$244.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Charlotte Southpark?

Yep, Canopy by Hilton Charlotte Southpark has a secured covered self car park with in/out privileges for USD 15.00 per night. Onsite parking is limited.

What makes Canopy by Hilton Charlotte Southpark a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton Charlotte Southpark.

Does Canopy by Hilton Charlotte Southpark serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Canopy by Hilton Charlotte Southpark?

No, Canopy by Hilton Charlotte Southpark does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Charlotte Southpark?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Canopy by Hilton Charlotte Southpark?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton Charlotte Southpark?

Cats and dogs are welcome at Canopy by Hilton Charlotte Southpark, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 939 reviews
Rating 8 - Good. 144 out of 939 reviews
Rating 6 - Okay. 57 out of 939 reviews
Rating 4 - Poor. 33 out of 939 reviews
Rating 2 - Terrible. 36 out of 939 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adam N

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and comfy. Bed was solid, good sheets and a nice bathroom with a roomy shower. It's a minor thing, but frustrating to the point that it left an impression on us. When arriving, the front doors are huge solid wood doors so two things - 1) you can't see people on the other side and we got hit reaching for the door not knowing someone was coming through; and 2) they are nearly impossible to open single handily with rolling luggage in tow or multiple bags. They are so heavy and bulky with no clear access. It would be surprising if they're ADA compliant as I didn't see any buttons for automation. I find that odd for a hotel with so many people coming and going during prime checkout and check in times. Also, with a larger vehicle, parking the garage is extremely difficult. They did attempt to charge me for parking in the lot one night but we didn't as there was a party onsite and parking was completely full so something to be mindful of. Overall, good stay.
Stayed 3 nights in Jun 2025

8/10 Good

Britt

Very nice staff. Had to pay for parking, which was unexpected. There was a long hair in our shower and the bed smelled a bit musty. Great area, though
Stayed 2 nights in Jun 2025

2/10 Terrible

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Had to park across the street in an overflow parking lot that wasn’t monitored or no cameras. 10 vehicles were broken into. We got no response from management. We had to pay out of pocket for the replacement of our window. Told they were working for a refund but as of 6/27 it hasn’t happened. Occurred on 6/6/25 Parking is horrendous. Not enough parking for guests
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were met by an amazing young lady at the front desk named Kiana. She was so friendly and helpful that she got our stay started on the right foot from the start! The rooms were very nicely appointed and comfortable. We enjoyed a nice breakfast in the lobby restaurant. Overall a great place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Jamal

Stayed 1 night in Jun 2025

8/10 Good

Rachel

Stayed 2 nights in Jun 2025

2/10 Terrible

Darius

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking elevator area needs cleaning. It gives a bad first impression but the rest of the property was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel scent and found it very clean! Would use this hotel again next time we are in Charlotte!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dania, Miami garden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent very clean and nice staff
Stayed 2 nights in Jun 2025

6/10 Okay

DENNIS

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, good breakfast, and great location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Stayed 1 night in May 2025

10/10 Excellent

candy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jun 2025

6/10 Okay

amanda

Travelled with group
Disliked: Property conditions & facilities, room comfort
The lights in the bedroom 2 were broken.
Stayed 2 nights in May 2025

6/10 Okay

amanda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The lights were broken in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Jahmarr

Stayed 1 night in Jun 2025

8/10 Good

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quiet- parking could use somw improvement. Not enough spots especially after hours. Yes, there's an additional parking garage across the street but not a great option for fenales traveling alone at night or elderly. No microwave in room, had to come downstairs to use a community microwave. Carpeting in room had stains. Noise level from our room was a bit much (ice machine, doors slamming, noisy guest at elevator) Room #411 Someone set the alarm for 6:30am on Sunday on the alarm clock. No fun to wake to after a late night. Did like the hand santizer stations throughout the facility.
Stayed 2 nights in Jun 2025

10/10 Excellent

richard

Stayed 4 nights in May 2025

10/10 Excellent

Adit

Stayed 2 nights in Jun 2025

8/10 Good

Tamarious

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025