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Canopy by Hilton Charlotte Southpark

Property class: 4

Photo gallery for Canopy by Hilton Charlotte Southpark

A multi-story hotel with a modern design, featuring a prominent 'canopy' sign at the entrance.
An outdoor patio with wooden furniture and potted plants.
A modern restaurant with high ceilings, pendant lighting, and a mix of seating including tables and a sofa.
A modern hotel lobby with seating areas, a reception desk, and a bookshelf.
A hotel hallway with a checkered carpet, wall-mounted lights, and a sign indicating a sleep area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$266
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, SouthPark Mall
    ‪3 min walk‬
  • Place, Park Road Park
    ‪11 min walk‬
  • Place, Phillips Place
    ‪15 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed

9.4 out of 10
Exceptional
(65 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, a bedside table with a lamp, a sofa, a chair, and a view of the outdoors through sheer curtains.

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

A hotel room with a large bed, a sofa, a chair, a TV, and a balcony with curtains.

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with white bedding and teal headboards. There is a bedside table with a lamp, a phone, and a digital clock.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

A hotel room with two beds, a desk with a chair, a lamp, and a large window with curtains.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 2 Queen Beds

8.4 out of 10
Very good
(9 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

A hotel room with a large bed, a sofa, a chair, a TV, and a balcony with curtains.

Premium Room, 1 King Bed, Mobility Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

A hotel room with a large flat-screen TV mounted on the wall, a wooden desk with a lamp, a cushioned chair, and a small table with a chair.

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A modern living room with a sofa, chairs, a coffee table, and a cabinet.

Premium Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Two folded grey robes with orange tags on a grey sofa in a hotel room.

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

At Canopy by Hilton Charlotte Southpark you'll be within just a 15-minute stroll of SouthPark Mall and Park Road Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Fine and Fettle, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class SouthPark hotel include Charlotte Convention Center and Bank of America Stadium.

What's nearby

  • SouthPark Mall - 3 min walk - 0.3 km
  • Sharon Shopping Center - 8 min walk - 0.7 km
  • Symphony Park - 10 min walk - 0.9 km
  • Park Road Park - 11 min walk - 0.9 km
  • Phillips Place - 15 min walk - 1.3 km

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Five Guys - ‬16 min walk
  • ‪Auntie Anne's - ‬14 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Legion Brewing South Park - ‬9 min walk

About this property

Canopy by Hilton Charlotte Southpark

Canopy by Hilton Charlotte Southpark offers its guests a fitness centre and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Canopy by Hilton Charlotte Southpark also features express check-in, express check-out, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2020
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

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  • Parking included
  • Free Wi-Fi
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  • Air-conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fine and Fettle

Things to do

  • Free bicycle rentals
  • Gym

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per pet, per night (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Covered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night (maximum USD125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Charlotte Southpark?

Canopy by Hilton Charlotte Southpark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Charlotte Southpark?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Charlotte Southpark on 13 Dec 2026 start from NZ$266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Charlotte Southpark?

Yep, Canopy by Hilton Charlotte Southpark has a covered self car park with in/out privileges for USD 15.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

What makes Canopy by Hilton Charlotte Southpark a romantic place to stay?

Couples dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton Charlotte Southpark.

Does Canopy by Hilton Charlotte Southpark serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Canopy by Hilton Charlotte Southpark?

No, Canopy by Hilton Charlotte Southpark does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Charlotte Southpark?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Canopy by Hilton Charlotte Southpark?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews
Rating 8 - Good. 163 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Would stay again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Rooms were clean and spacious.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my mom had great accommodations for my moms birthday we will be back
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and would recommend for anyone looking for a comfortable stay in a great location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfy bed and a great shower. I will be staying again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Hotel was clean and food was amazing
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay thanks
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice area
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel smells nice and room was clean and I love the location. Only complaint is the water pressure is the shower and the walls are very thin. Overall nice hotel!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Amazing!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff, nice hotel and very well located
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, location, on site food and bar. Literally everything was great
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room. It was very clean and spacious. Would definitely stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pleasant, and I particularly enjoyed the balcony room. The parking was easy and convenient, and the staff was friendly and helpful.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, felt very private.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Only problem was the AC, it runs off a sensor I was told but besides that I would definitely book again !
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Canopy in Charlotte NC! Napoleon, who checked us in was great and very helpful during our one night stay! Will stay there again!
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
The location in SouthPark is great, the room was clean and
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Napoleon at the front desk was very helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was working at the Truist championship and I had to extend my stay by one day and it was great. The hotel was clean. It was so nice. I thoroughly enjoyed myself.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, cool room, good bar
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an excellent location. My family and I had a very pleasant stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room. Friendly & helpful staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Every staff we encountered was lovely and personable. We thoroughly enjoyed this hotel.
Stayed 3 nights in May 2026