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Best Western Des Plaines/O’Hare

2.5 star property
Hotel in Des Plaines with free breakfast and 24-hour front desk

Photo gallery for Best Western Des Plaines/O’Hare

Reception
Free continental breakfast
Standard Room, 1 King Bed, Non Smoking, Hot Tub
Lobby
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is NZ$182
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
1231 Lee St, Des Plaines, IL, 60018
  • Place, Allstate Arena
    ‪3 min drive‬
  • Place, Rivers Casino
    ‪6 min drive‬
  • Place, Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(50 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Des Plaines

At Best Western Des Plaines/O’Hare you'll be 1.8 km (1.1 mi) from Lake Park and 3.7 km (2.3 mi) from Allstate Arena. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. .Attractions within a 15-minute drive of this Des Plaines hotel include Donald E. Stephens Convention Center and Schaumburg Convention Center.

What's nearby

  • Allstate Arena - 3 min drive - 3.5 km
  • Rivers Casino - 6 min drive - 6.7 km
  • Fashion Outlets of Chicago - 6 min drive - 7.4 km
  • Donald E. Stephens Convention Center - 7 min drive - 7.4 km
  • Rosemont Theatre - 7 min drive - 7.7 km

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare International Airport (ORD) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Des Plaines/O’Hare. Self parking is free.

This Des Plaines hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Des Plaines/O’Hare offers 50 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 21 November 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Frequently asked questions

Is parking available at Best Western Des Plaines/O’Hare?

Yep, Best Western Des Plaines/O’Hare has a free self car park.

How much does it cost to stay at Best Western Des Plaines/O’Hare?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Des Plaines/O’Hare on 19 Oct 2025 start from NZ$182.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Des Plaines/O’Hare?

The closest beach to Best Western Des Plaines/O’Hare is Wilmette Park District Swimming Beach (18 km).

Does Best Western Des Plaines/O’Hare have a pool?

Best Western Des Plaines/O’Hare has an indoor pool. The property will be renovating one of the swimming pools from November 21 2024 until December 31 2025 (completion date subject to change).

Does Best Western Des Plaines/O’Hare serve breakfast?

Yeah, our visitors quite like the free continental breakfast here! It's the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Des Plaines/O’Hare?

No, Best Western Des Plaines/O’Hare does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Des Plaines/O’Hare?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Des Plaines/O’Hare?

No, only service animals are allowed.

Best Western Des Plaines/O’Hare Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 391 out of 1009 reviews
Rating 8 - Good. 242 out of 1009 reviews
Rating 6 - Okay. 161 out of 1009 reviews
Rating 4 - Poor. 75 out of 1009 reviews
Rating 2 - Terrible. 140 out of 1009 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No thank you.

The hotel had an unpleasant odor. The carpets were filthy. There were bags of garbage in the hallway. The pullout bed had unidentified pills laying in it. No sheets for it either. Staff was kind, but completely disengaged. Just an all around gross experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Bator

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Mohammad, Montgomery Village

Travelled with family
Liked: Cleanliness
Overall it is budget property and I like the front desk receptionist name Sid, who is kind, friendly and helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Albert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out of order. We had to carry our luggage, walker, other personal belongings up two flights of stairs. Requested room on first floor due to husband using walker and on oxygen only to find out upon our arrival that hotel doesn't have rooms located on first floor. Request a refund were told to contact Expedia for refund.
Stayed 7 nights in Jun 2025

8/10 Good

Barbara

Stayed 1 night in Jun 2025

8/10 Good

SAJIKUMAR ACHUTHAN

Stayed 3 nights in Jun 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The pool didnt habe water the elevators was broke and the side hallways smelled vwry unpleasant the bed we was in was a king and slopped all to the middle all around bad experience
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria Juliet

Stayed 2 nights in Jun 2025

4/10 Poor

Han

Business traveller
Disliked: Cleanliness, property conditions & facilities

Not so clean

I’d spend a little more money to Mariot or Hilton next time. First time choose 2-star hotel inChicago area. Kinda disappointed by its amenity and not so clean room.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jun 2025

6/10 Okay

Nizam

Travelled with family, Business traveller
Disliked: Amenities
Overall ok
Stayed 1 night in Jun 2025

4/10 Poor

Mirla

Travelled with family
Stayed 1 night in Jun 2025

6/10 Okay

James

Business traveller
Water pressure in the shower was nothing more then a light rain and average at by. I asked for a lower level room, due to a handicap and they put me on 3rd floor. The elevator is in the middle of the building and nothing about it worked well
Stayed 1 night in Jun 2025

10/10 Excellent

Wei

Stayed 1 night in Jun 2025

10/10 Excellent

Suresh

Stayed 1 night in May 2025

2/10 Terrible

Robyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were small bugs flying around our room. The toilet didn't work. The linens were gross. The water pressure was terrible, and there was sawing and hammering all day while I was working in my room.
Stayed 3 nights in Jun 2025

6/10 Okay

Everardo

Liked: Staff & service
Disliked: Room comfort
Just didn’t feel comfortable
Stayed 1 night in May 2025

2/10 Terrible

Richard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Had problems with the reservation and manager was incredibly rude. Would never want to stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Kendrick

Could had have better beds
Stayed 1 night in Jun 2025

10/10 Excellent

Ovie

Stayed 1 night in Jun 2025

6/10 Okay

shahid, Indianapolis

Travelled with family
Disliked: Amenities, property conditions & facilities
For the price the hotel was dirty and was on low staff.
Stayed 1 night in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025