See all properties
Save

Hilton Rosemont Chicago O'Hare

3.5 star property
Pet-friendly Rosemont hotel connected to the convention centre, steps from Donald E. Stephens Convention Center

Photo gallery for Hilton Rosemont Chicago O'Hare

Lobby
Café
Exterior
1 bedroom, down duvets, in-room safe, desk
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
The current price is NZ$256
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
5550 N River Rd, Rosemont, IL, 60018
  • Place, Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Place, Rosemont Theatre
    ‪8 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible

1 bedroom, down duvets, in-room safe, desk

Junior Suite, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

1 bedroom, down duvets, in-room safe, desk

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds – Mobility/Hearing Accessible w/ Bathtub

1 bedroom, down duvets, in-room safe, desk

2 Double Beds – Mobility/Hearing Accessible w/ Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed - One Bedroom Suite - Hearing Accessible

1 bedroom, down duvets, in-room safe, desk

1 King Bed - One Bedroom Suite - Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

1 bedroom, down duvets, in-room safe, desk

Suite, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Hairdryer
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Hairdryer
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

1 bedroom, down duvets, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Hairdryer
Designer toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, down duvets, in-room safe, desk

Room, 2 Double Beds

8.2 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room | Living area

Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, down duvets, in-room safe, desk

Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Down duvet
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Exterior

Embassy Suites by Hilton Chicago O'Hare Rosemont

Rosemont
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 1,204 reviews
The price is NZ$207
includes taxes & fees
30 Nov - 1 Dec
Embassy Suites by Hilton Chicago O'Hare Rosemont

About the area

Rosemont

You'll be connected to the convention centre at Hilton Rosemont Chicago O'Hare, and within just a 10-minute stroll of Donald E. Stephens Convention Center and Parkway Bank Park Entertainment District. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, Liberty Tavern, is open for breakfast and lunch. Liberty Tavern Lounge is the hotel's own bar, serving drinks along with lunch and dinner. 21496 square feet (1997 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 15-minute walk of this Rosemont hotel include Rosemont Theatre and Fashion Outlets of Chicago.

What's nearby

  • Donald E. Stephens Convention Center - 3 min walk - 0.3 km
  • Parkway Bank Park Entertainment District - 6 min walk - 0.6 km
  • Rosemont Theatre - 8 min walk - 0.7 km
  • Fashion Outlets of Chicago - 8 min walk - 0.7 km
  • Rivers Casino - 2 min drive - 3.2 km

Getting around

  • Rosemont Station - 12 min walk
  • Rosemont Station - 17 min walk
  • Chicago O'Hare International Airport (ORD) - 6 min drive

Restaurants

  • ‪Kings Dining & Entertainment - ‬8 min walk
  • ‪Bub City - ‬9 min walk
  • ‪Gibsons Bar & Steakhouse - ‬4 min walk
  • ‪Perks Coffee & More - ‬5 min walk
  • ‪Basil's Kitchen - ‬5 min walk

About this property

Hilton Rosemont Chicago O'Hare

Pet-friendly Rosemont hotel connected to the convention centre, steps from Donald E. Stephens Convention Center
Hilton Rosemont Chicago O'Hare offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 21496 square feet (1997 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Rosemont Chicago O'Hare. An area shuttle within 5 mi and A roundtrip airport shuttle at scheduled times are free. Parking is available for a fee.

  • 300 guestrooms or units
  • 10 levels
  • Conference rooms
  • 21496 sq ft of conference space
  • 1997 sq. m of conference space
  • Built in 1987
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Rosemont Chicago O'Hare offers 300 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature down duvets. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Embassy Suites by Hilton Chicago O'Hare Rosemont
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 1,204 reviews
The price is NZ$207
includes taxes & fees
30 Nov - 1 Dec
Embassy Suites by Hilton Chicago O'Hare Rosemont

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Free area shuttle up to 5 mi
  • Secured parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Liberty Tavern
  • Liberty Tavern Lounge
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Secured self-parking fee: USD 40 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Rosemont Chicago O'Hare
Hilton Rosemont Chicago O'Hare
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hilton Rosemont Chicago O'Hare Hotel
Hilton Chicago O'Hare Hotel
Hilton Chicago O'Hare
Hilton Rosemont Chicago O'Hare Hotel
Hilton Rosemont Chicago O'Hare Rosemont
Hilton Rosemont Chicago O'Hare Hotel Rosemont

Frequently asked questions

What is the cancellation policy at Hilton Rosemont Chicago O'Hare?

Hilton Rosemont Chicago O'Hare offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Rosemont Chicago O'Hare?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hilton Rosemont Chicago O'Hare on 24 Nov 2025 start from NZ$255.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Rosemont Chicago O'Hare?

Yep, Hilton Rosemont Chicago O'Hare has a secured self car park for USD 40 per day.

Are there any beaches close to Hilton Rosemont Chicago O'Hare?

The closest beach to Hilton Rosemont Chicago O'Hare is North Shore Beach Park (17.3 km).

Does Hilton Rosemont Chicago O'Hare have a pool?

Hilton Rosemont Chicago O'Hare has a pool and an indoor pool. The pool is open 7:30 AM to 10:00 PM.

Is Hilton Rosemont Chicago O'Hare family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Rosemont Chicago O'Hare is a hit with families.

Does Hilton Rosemont Chicago O'Hare serve breakfast?

Yeah, cooked-to-order breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Rosemont Chicago O'Hare?

Yep, there's a free airport shuttle that runs from 5:00 AM - midnight at scheduled times.

Is there a bar or restaurant at Hilton Rosemont Chicago O'Hare?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hilton Rosemont Chicago O'Hare?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Hilton Rosemont Chicago O'Hare Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

10/10 Excellent

Larae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean , near shopping areas , safe area , professional and nice staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect cool clean and respectful . Need more restaurants and fir Starbucks to close at 7 pm since there is only one restaurant to go too if don’t want to go out since we have no car
Stayed 4 nights in Aug 2025

6/10 Okay

keith

Stayed 3 nights in Jul 2025

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel clean quiet and friendly staff..
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Stayed 2 nights in Jul 2025

10/10 Excellent

Dequandra

Stayed 1 night in Aug 2025

10/10 Excellent

Marsha, Visalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a convention and it was very easy to walk to. Staff was very helpful and friendly. Lobby was clean and lots of people. The food was very good, just wish it was more everyday & no breakfast. Not a coffee drinker, so Starbucks was not helpful for us
Stayed 4 nights in Jul 2025

10/10 Excellent

Ramon, Aurora

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
YOU GUYS SUCK EXPEDIA SUCKS HILTON SUCKS I HOPE YOU ALL GO OUT OF BUSINESS AND LOSE YOUR JOBS MY RESERVATION WAS CANCELLED OUT OF NOWHERE AND I HOPE NOTHING BUT THE WORST FOR EVERYONE INVOLVED
Stayed 6 nights in Jul 2025

10/10 Excellent

Roslin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in walking distance from the convention center literally a five minute walk and you were there. And the room service was great. Food was really good from their restaurant as well.
Stayed 4 nights in Jul 2025

2/10 Terrible

Daniel

Disliked: Staff & service

Double check your reservations before arriving

The Hilton & Hotels.com messed up my reservation. Hilton says Hotels.com made rooms available on their website that weren't available. Hotels.com says Hilton overbooked.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alan

Stayed 1 night in Jul 2025

10/10 Excellent

John Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
I was close to the airport.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

maya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, clean, nice and convenient location!

Airport shuttle runs every 1/2 hour to O’Hare. No issues. Heated Pool (no frills) 2 fitness gyms too. Restaurant food was good. Walked to AMC movie theatre and mall. SAFE. Though Hilton provides a free shuttle for a 3 mile radius. Every single staff member I interacted with were friendly, professional and personable! I would absolutely stay here again.
Stayed 1 night in Jul 2025

4/10 Poor

Jonathan

Disliked: Staff & service, property conditions & facilities, room comfort

Worst Hilton stay I've ever had and expensive!

Used all my onekeycash for a terrible stay. This should have been a room under $100 at the best. Had we not been on a serious time crunch, we would have relocated. Room was about 85 degrees and the air conditioner would shut off every 5 minutes so there was no relief. Toilet took 5-6 flushes before the water would go down, bathtub was all rusted and nasty looking, and the carpet felt greasy. Coffee pods in the room but only one cup was provided instead of two. Pods were also stale indicating they were not being replaced with fresh ones during turnovers. Very disappointing and Hilton should be ashamed they're charging so much for rooms like this.
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Not enough towels for my room

The hotel was completely booked up which we learned when we arrived. I reserved our room for my family of four and there were not enough towels for all of us. When I went to the registration desk to inquire, they were very kind but all they could give me was two hand towels and two washcloths. That was all they had left.
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher, Woodstock

Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

This Hilton is located in a hotel district area. Lots is in walking distance including outlet mall, metro and restaurants. The only critique was that the hotel shuttle from the airport to the hotel never showed up. I shared this with the staff twice. As a Hilton Honors member the least they could have did since I waited a long time (after an international flight) and had to pay for a taxi was a credit for the snack bar or restaurant equivalent to the taxi.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder location. Close to local restaurants
Stayed 3 nights in Jul 2025

8/10 Good

Tiffany

Stayed 3 nights in Jul 2025

10/10 Excellent

Rafelina Zuleyka

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025