See all properties
Save

Hilton Rosemont Chicago O'Hare

3.5 star property
Suburban Rosemont hotel connected to the convention centre, steps from Donald E. Stephens Convention Center

Photo gallery for Hilton Rosemont Chicago O'Hare

Down duvets, in-room safe, desk, free cots/infant beds
Creator video
37-inch LCD TV with cable channels, TV, pay films
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$256
includes taxes & fees
14 Mar - 15 Mar

Explore the area

View map
5550 N River Rd, Rosemont, IL, 60018
  • Place, Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Place, Rosemont Theatre
    ‪5 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down duvets, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Down duvets, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Down duvets, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible

Down duvets, in-room safe, desk, free cots/infant beds

Junior Suite, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Blackout curtains
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds – Mobility/Hearing Accessible w/ Bathtub

Down duvets, in-room safe, desk, free cots/infant beds

2 Double Beds – Mobility/Hearing Accessible w/ Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Blackout curtains
Bathrobes
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed - One Bedroom Suite - Hearing Accessible

Down duvets, in-room safe, desk, free cots/infant beds

1 King Bed - One Bedroom Suite - Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible

Down duvets, in-room safe, desk, free cots/infant beds

Suite, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Down duvets, in-room safe, desk, free cots/infant beds

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Bathrobes
Private bathroom
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Down duvets, in-room safe, desk, free cots/infant beds

Room, 2 Double Beds, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Bathrobes
Private bathroom
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Down duvets, in-room safe, desk, free cots/infant beds

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Down duvets, in-room safe, desk, free cots/infant beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Bathrobes
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Down duvets, in-room safe, desk, free cots/infant beds

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Bathrobes
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, free cots/infant beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, in-room safe, desk, free cots/infant beds

Room, 2 Double Beds

8.2 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
Bathrobes
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Room | Living area

Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
Blackout curtains
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, free cots/infant beds

Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Down duvet
Blackout curtains
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

37-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Down duvet
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers

Holiday Inn Chicago O'Hare – Rosemont by IHG

Rosemont
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,816 reviews
The price is NZ$216
includes taxes & fees
22 Feb - 23 Feb
Holiday Inn Chicago O'Hare – Rosemont by IHG

About the area

Rosemont

You'll be connected to the convention centre at Hilton Rosemont Chicago O'Hare, and within just a 10-minute stroll of Donald E. Stephens Convention Center and Rosemont Theatre. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, Liberty Tavern, is open for breakfast and lunch. Liberty Tavern Lounge is the hotel's own bar, serving drinks along with lunch and dinner. 21496 square feet (1997 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free area shuttle. .Sights within a 15-minute walk of this Rosemont hotel include Parkway Bank Park Entertainment District and Fashion Outlets of Chicago.

What's nearby

  • Donald E. Stephens Convention Center - 3 min walk - 0.3 km
  • Rosemont Theatre - 5 min walk - 0.4 km
  • Fashion Outlets of Chicago - 6 min walk - 0.6 km
  • Parkway Bank Park Entertainment District - 6 min walk - 0.6 km
  • Rivers Casino - 2 min drive - 3.2 km

Getting around

  • Rosemont Station - 9 min walk
  • Rosemont Station - 17 min walk
  • Chicago O'Hare International Airport (ORD) - 10 min drive

Restaurants

  • ‪Dunkin' - ‬8 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Kings Dining & Entertainment - ‬8 min walk
  • ‪Basil's Kitchen - ‬5 min walk
  • ‪O'H American Grill - ‬5 min walk

About this property

Hilton Rosemont Chicago O'Hare

Suburban Rosemont hotel connected to the convention centre, steps from Donald E. Stephens Convention Center
Hilton Rosemont Chicago O'Hare offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 21496 square feet (1997 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hilton Rosemont Chicago O'Hare. An area shuttle within 5 mi and A roundtrip airport shuttle at scheduled times are free. Parking is available for a fee.

  • 300 guestrooms or units
  • 10 levels
  • Conference rooms
  • 21496 sq ft of conference space
  • 1997 sq. m of conference space
  • Built in 1987
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Rosemont Chicago O'Hare offers 300 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
Embassy Suites by Hilton Chicago O'Hare Rosemont
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 1,287 reviews
The price is NZ$246
includes taxes & fees
22 Feb - 23 Feb
Embassy Suites by Hilton Chicago O'Hare Rosemont

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Free area shuttle up to 5 mi
  • Secured parking on site (USD 40 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Liberty Tavern
  • Liberty Tavern Lounge
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Secured self-parking fee: USD 40 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Rosemont Chicago O'Hare
Hilton Rosemont Chicago O'Hare
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hilton Rosemont Chicago O'Hare Hotel
Hilton Chicago O'Hare Hotel
Hilton Chicago O'Hare
Hilton Rosemont Chicago O'Hare Hotel
Hilton Rosemont Chicago O'Hare Rosemont
Hilton Rosemont Chicago O'Hare Hotel Rosemont

Frequently asked questions

What is the cancellation policy at Hilton Rosemont Chicago O'Hare?

Hilton Rosemont Chicago O'Hare offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Rosemont Chicago O'Hare?

As of 13 Feb 2026, prices found for a 1-night stay for 2 adults at Hilton Rosemont Chicago O'Hare on 14 Mar 2026 start from NZ$256.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Rosemont Chicago O'Hare?

Yep, Hilton Rosemont Chicago O'Hare has a secured self car park for USD 40 per day. A self car park is also available, for a fee.

Are there any beaches close to Hilton Rosemont Chicago O'Hare?

The closest beach to Hilton Rosemont Chicago O'Hare is Montrose Beach (18.7 km).

Does Hilton Rosemont Chicago O'Hare have a pool?

Hilton Rosemont Chicago O'Hare has a pool and an indoor pool. The pool is open 7:30 AM to 10:00 PM.

Is Hilton Rosemont Chicago O'Hare family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Hilton Rosemont Chicago O'Hare is a hit with families.

Does Hilton Rosemont Chicago O'Hare serve breakfast?

Yeah, cooked-to-order breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Rosemont Chicago O'Hare?

Yep, there's a free airport shuttle that runs from 5:00 AM - midnight at scheduled times.

Is there a bar or restaurant at Hilton Rosemont Chicago O'Hare?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hilton Rosemont Chicago O'Hare?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Rosemont Chicago O'Hare Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kelsey

Liked: Cleanliness, property conditions & facilities
Staff was great and they brought up a fridge when we asked. Very nice hotel but there was no temperature control in the room and it got very hot even in October.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chunying

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to airport, with free airport shuttle, 7-10 min away. Quite convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities
The property was a beautiful property located, conveniently close to the Chicago O’Hare airport with ground transportation available, and a staff committed to delivering quality guest experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fumin

Liked: Cleanliness, property conditions & facilities
People at the front desk are very friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Pia, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of access to convention center and parking was a breeze
Stayed 1 night in Oct 2025

4/10 Poor

Christine, Wellington

Disliked: Cleanliness, staff & service, property conditions & facilities
Made me wait for my room for hours and then walked into a dusty and dirty room. Was harassed by the sales team to the point that I had to leave the lobby
Stayed 3 nights in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 5 nights in Jul 2025

2/10 Terrible

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel is nice but a $40 parking fee with no close public parking felt exploitive.
Stayed 1 night in Oct 2025

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel, LONG BEACH

Stayed 3 nights in Sep 2025

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and beautiful place to stay...
Stayed 1 night in Sep 2025

6/10 Okay

Kenton

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The amenities at the hotel were very nice and having a Starbucks right on site was very convenient. The staff in the attached bar were very friendly and helpful. What I didn't like was the fact that I wanted to extend my stay but I had booked through a third party. The rate to extend one day was SIGNIFICANTLY higher and the hotel was not willing to work with me on staying another night. Because of that, I went ahead and got a room at a different, nearby hotel. To me, it is poor business to let a guest leave when they stayed 3 nights at the hotel already and there was a chance for the hotel to get another day of revenue.
Stayed 3 nights in Sep 2025

10/10 Excellent

Esperanza

Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2025

10/10 Excellent

Brian, Charleston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CTA station. Walkong distance to several restaraunts.
Stayed 2 nights in Sep 2025

6/10 Okay

Chu Ching

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good.
Stayed 1 night in Sep 2025

4/10 Poor

Shabana

Travelled with family
Liked: Cleanliness, property conditions & facilities
C
Stayed 2 nights in Aug 2025

4/10 Poor

Jameka

Stayed 2 nights in Sep 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel front desk and Ephraim the guy of the shuttle were so kind and welcoming excellent 5 star customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable staff! People actually say, “good morning”. The rooms and beds are comfortable with an extensive TV program selection for when one just wants to veg in the room. The pool and workout facilities are clean and the hotel provides a good selection of equipment to use.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Shabana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Next to rosemont is good. Dining service was consistently poor, quality of food was poor, chef is not a trained, cannot even do poached eggs. the whole dining and kitchen poorly managed
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, amenities
I enjoyed my stay, staff was very nice and accommodating hotel was nice and clean atmosphere was phenomenal
Stayed 3 nights in Aug 2025