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Palmer House a Hilton Hotel

4.0 star property

Photo gallery for Palmer House a Hilton Hotel

Reception
Property video
Ballroom
Indoor pool
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is NZ$380
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
17 E Monroe St, Chicago, IL, 60603
  • Place, Millennium Park
    ‪3 min walk‬
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Place, Chicago Theatre
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

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Staypineapple, An Iconic Hotel, The Loop

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  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available
4.7 out of 5, Exceptional, 1,026 reviews
The price is NZ$323
includes taxes & fees
26 Apr - 27 Apr
Staypineapple, An Iconic Hotel, The Loop

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at Palmer House a Hilton Hotel. Within just a 10-minute stroll, you'll find Millennium Park and Art Institute of Chicago. Highlights at this historic hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages and body wraps along with hydrotherapy and mani/pedis. Lockwood Lobby Bar serves American cuisine. Potter's Bar is the hotel's own cocktail bar. 130000 square feet (12077 square metres) of event facilities include 77 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find a 24-hour gym, a coffee shop/cafe and laundry facilities. To-go breakfast is available on weekdays between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Downtown Chicago hotel include Cloud Gate and Chicago Theatre.

What's nearby

  • Millennium Park - 3 min walk - 0.3 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • Art Institute of Chicago - 5 min walk - 0.4 km
  • Cloud Gate - 5 min walk - 0.4 km
  • Chicago Theatre - 6 min walk - 0.6 km

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬3 min walk
  • ‪Pizano's Pizza & Pasta - ‬3 min walk
  • ‪Capital One Café - ‬1 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk

About this property

Palmer House a Hilton Hotel

Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business centre, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Palmer House a Hilton Hotel. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 1641 guestrooms or units
  • 23 levels
  • 130000 sq ft of conference space
  • 12077 sq. m of conference space
  • Built in 1873
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video game consoles and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 55 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self-parking fee: USD 57 per night (in/out privileges)
  • Valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 55 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 5:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on 5 Apr 2026 start from NZ$380, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Palmer House a Hilton Hotel?

Yep, Palmer House a Hilton Hotel has a covered self car park with in/out privileges for USD 57 per night. A self car park is also available, for a fee.

Are there any beaches close to Palmer House a Hilton Hotel?

The closest beach to Palmer House a Hilton Hotel is Ohio Street Beach (1.9 km).

Is there a spa on site at Palmer House a Hilton Hotel?

Yep, there is an onsite spa at Palmer House a Hilton Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Palmer House a Hilton Hotel have a pool?

Palmer House a Hilton Hotel has an indoor pool. The pool is open 5:30 AM to 9:00 PM.

What luxury perks are available at Palmer House a Hilton Hotel?

Palmer House a Hilton Hotel features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with pillowtop beds and premium bedding.

What makes Palmer House a Hilton Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Palmer House a Hilton Hotel.

Does Palmer House a Hilton Hotel serve breakfast?

You bet, to-go brekkie is offered on weekdays from 6:30 AM to 11:00 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Palmer House a Hilton Hotel?

No, Palmer House a Hilton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Palmer House a Hilton Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palmer House a Hilton Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Palmer House a Hilton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1392 out of 2344 reviews
Rating 8 - Good. 428 out of 2344 reviews
Rating 6 - Okay. 268 out of 2344 reviews
Rating 4 - Poor. 138 out of 2344 reviews
Rating 2 - Terrible. 118 out of 2344 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Stayed 2 nights in Dec 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere. Friendly staff.
Stayed 4 nights in Dec 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Disliked: Amenities
Had trouble with a minibar not working in my room celebrating my10 year wedding anniversary. I found a used dirty underwear. I could hear the neighbors talking and listening to my conversation with my wife. At the end the staff helped me with complimentary drinks and extra towels etc. The final night was amazing!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes and yes. Beautifully decorated for Christmas. Staff wonderful.
Stayed 1 night in Dec 2025

8/10 Good

Kathleen

Stayed 1 night in Dec 2025

8/10 Good

Demond

Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely perfect. The room was clean. The staff was amazing! The decorations were festive and the pool was spotless warm and very very family friendly!!
Stayed 1 night in Dec 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Christmas decor was amazing.
Stayed 3 nights in Dec 2025

10/10 Excellent

ARMANDO

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

10/10 Excellent

Veronica

Stayed 2 nights in Dec 2025

2/10 Terrible

Gregory

Room had a toilet that didn’t work. Staff was incredibly unhelpful - lots of waiting and poor communication. It took them nearly two hours to realize the room “never should have been sold.” To their credit, they offered to switch rooms. But at this point, it was nearly 10 pm and since I was traveling with young children, I declined. Which brings me to another point. I wouldn’t consider this a “family friendly” property in the slightest. Whole situation was a shame - my family and I were really excited about staying here
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Mary Kate

The service at the front desk!
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No hand soap in our room, shower curtain was filthy and there were clothes from a previous giuest in the bureau. Reprehensible.
Stayed 2 nights in Dec 2025

8/10 Good

CARRIE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, housekeeping, bellhops were all exceptional. Bar lobby staff were horrible. Slow and rude. That’s the reason for 4 stars instead of 5.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

8/10 Good

Mireya

Stayed 1 night in Dec 2025

10/10 Excellent

max

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay at the Palmer House, great location just a couple blocks from Millennium Park. The room was clean and the service was good. Overall, a pleasant stay:)
Stayed 1 night in Dec 2025

10/10 Excellent

Melani

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, we loved it
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Osamu

Stayed 1 night in Dec 2025

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best Holiday experience for family with clean, elegant looking and warm swimming pool, dry sauna and perfect room for couples. Stunning and outstanding lobby with delicous food served during breakfast and dinner with cozy ambiance and elite christmas tree. To put cherry on top, people are accommodating and kind. it was an amazing experience. Thank you !
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Property conditions & facilities
The lobby is a beautiful place to sit at Christmas time
Stayed 1 night in Dec 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is gorgeous!!
Stayed 1 night in Dec 2025

10/10 Excellent

Heidy

Liked: Cleanliness, amenities
Great place
Stayed 3 nights in Nov 2025