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4.5 out of 5

"Small room, carpets need a deep clean as stained, only 1 plate 1 glass for 2 people " More

By a verified traveller on Tue 30 Jan 2024

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Hotel Description

At Alpine Hotel you'll be within a 10-minute stroll of University of Canterbury and within 30 minutes of Riccarton Park. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

Horse & Jockey is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and a snack bar/deli. Each morning continental breakfast is served between 12:30 PM and 1:00 PM. There's also the convenience of free self parking.

With a stay at this 3.5-star Sockburn hotel, you'll be 3.7 km (2.3 mi) from Hagley Park and 3.7 km (2.3 mi) from Christchurch Arena.

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$115* Per night/room 4 May - 5 May

Deluxe Room, Multiple Beds, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Alpine Hotel ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Alpine Hotel

Everyone (7) Couples (6) Family (7)
3 out of 5
Small room, carpets need a deep clean as stained, only 1 plate 1 glass for 2 people

Posted by on 30 Jan. 2024

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3 out of 5

Posted by on 24 Jan. 2024

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3 out of 5
The actual room was very clean and tidy. That said the chair at the desk in the room was broken at the base and the back sonjnable to be used. Yes there is free parking but it is very limited and restricted to about 8 small cars which is fine if listed in the ad and you know you will have to park on the street.. The staff however were friendly and helpful.

Posted by on 11 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Harbir

Thanks for staying with us. We appreciate your feedback!

4 out of 5
There is a 2 metres by 2 metres outdoor area with no view. The receptionist is also the staff who cleans up the room. Although the hotel offer luggage storage facility, I was asked to collect my luggage before 1:30pm on my departure date. It was so inconvenient as my flight was after 6pm. Generally speaker, it is a nice hotel in the area.

Posted by on 6 Dec. 2023

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Comment from Hotel Management

12 Dec. 2023 by Harbir

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Quiet room , in house parking , convenient to where I wanted to be. Close to Food outlets and supermarket

Posted by on 22 Nov. 2023

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Comment from Hotel Management

3 Dec. 2023 by Harbir

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Unusual location sitting over a bar, but it was clean inside and quiet with our room off the main street. Didnt hear a lot of noise either from downstairs or off the street. Garage entrance area is behind shops (mostly eating) and not the best look but we had no issues.

Posted by on 20 Oct. 2023

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Comment from Hotel Management

20 Oct. 2023 by Harbir

Thank you, We appreciate your feedback!

5 out of 5
Clean. Comfortable. Convenient.

Posted by on 15 Jul. 2023

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4 out of 5
Driving into alley way to get to garage. Rubbish bins etc messy, dirty , untidy

Posted by on 8 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Putu

Dear Matthew,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us.We do hope to have more opportunities to serve you again in the near future.The bins belong to different businesses and we always required them to keep their bins tidy.We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

4 out of 5

Posted by on 1 Feb. 2023

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Comment from Hotel Management

11 Mar. 2023 by Putu

Dear Samantha,Thank you for staying with us, We really appreciate your taking the time to share your experience at the Best Western Alpine Hotel, Christchurch.We look forward to welcoming you back on your next visit to New Zealand.Warm RegardsPutu

5 out of 5
Staff are so accommodating

Posted by on 4 Dec. 2022

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Comment from Hotel Management

5 Jan. 2023 by Putu

Dear Jayson,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us.Our pleasure to know that your stay was enjoyable. We are looking forward to welcoming you back soon.Warm RegardsBest Western Alpine Hotel

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Alpine Hotel. Limited free parking is available on a first-come, first-served basis. This 3.5-star Christchurch hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Built in 2019
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Christchurch Railway Station (4.1 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Alpine Hotel offers 21 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. 42-inch LCD televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 12:30 PM to 1:00 PM.

Horse & Jockey - This sports bar serves lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Restricted number of spaces per unit
  • Number of spaces per unit - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20.00 for adults and NZD 20.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Alpine Hotel Christchurch
  • Alpine Hotel Hotel
  • Alpine Hotel Christchurch
  • Best Western Alpine Hotel
  • Alpine Hotel Hotel Christchurch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions