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4.1 out of 5

"Clean comfortable but lacked some supplies... limited toilet paper, not enough towels,for our 4 day stay.. not enough cutlery, no cloths to wash dishe ... " More

By a verified traveller on Tue 03 Jan 2023

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Hotel Description

The Riccarton Hotel puts you in the heart of Christchurch, steps from Riccarton Road and within a 10-minute stroll of Hagley Park. Highlights at this hotel include free self parking and a conference center.

This smoke-free hotel offers free WiFi in public areas, a garden, and luggage storage. Additionally, you'll find laundry facilities.

Attractions within a 30-minute drive of this 3-star Riccarton hotel include Lyttelton Harbour and Sumner Beach.

Deluxe Queen Twin Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Twin (Single/Single)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Twin (Queen/ Single)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Riccarton Hotel ratings based on 314 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Riccarton Hotel

Everyone (188) Couples (85) Family (41)
4 out of 5
Clean comfortable but lacked some supplies... limited toilet paper, not enough towels,for our 4 day stay.. not enough cutlery, no cloths to wash dishes... which had to be done in bathroom sink!! I would stay again if these improvements were done

Posted by on 3 Jan. 2023

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4 out of 5
Good value for money…

Posted by on 13 Dec. 2022

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5 out of 5
Great location, friendly staff, very cost effective.

Posted by on 11 Dec. 2022

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5 out of 5
Staff efficient and professional. Property a bit tired looking could do with a coat of paint, a good job for the low season. No safety issues purely cosmetic 🤗

Posted by on 11 Dec. 2022

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4 out of 5
Price And location

Posted by on 26 Nov. 2022

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4 out of 5
Would have been nice to have been informed of street detour, but I think that’s more a google apps issue 😅

Posted by on 26 Nov. 2022

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5 out of 5
before we left home we had to find our covid information and we were thinking some where else it was a great hotel to stay in and would recomment to others

Posted by on 18 Nov. 2022

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5 out of 5

Posted by on 24 Oct. 2022

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3 out of 5
Nice, clean and tidy basic accommodation. Friendly staff. Close to amenities. Rooms are small but ok for short stays.

Posted by on 4 Oct. 2022

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5 out of 5
I liked the fact that they helped us with where things were and had suggestions as well

Posted by on 5 Sep. 2022

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Comment from Hotel Management

6 Sep. 2022 by "the contactless hotel staff"

Thanks Jessica and your sister we look forward to seeing you again Matt and Judith

Property Features

As a guest of The Riccarton Hotel, you'll find a garden and laundry facilities. WiFi is free in public spaces. Free self parking is available. This 3-star Christchurch hotel is smoke free.

  • 45 guestrooms or units
  • 3 levels
  • Conference center
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Christchurch Railway Station (1.5 km / 0.9 mi)
  • Parking: Free self parking

Room Amenities

The Riccarton Hotel offers 45 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and change of towels can be requested.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 8:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Noise-free rooms not guaranteed
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 6:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing

Hotel Names

  • Ashley Christchurch
  • Ashley Hotel Christchurch
  • Christchurch Ashley Hotel
  • Hotel Ashley Christchurch
  • The Riccarton Hotel Hotel
  • The Ashley Hotel Christchurch
  • The Riccarton Hotel Christchurch
  • The Riccarton Hotel Hotel Christchurch

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.