Fiesta Americana Hotels & Resorts - accommodation in Cozumel

This hotel was on the older side, and that was ok. The little cove / beach was beautiful and we snorkeled almost every day. If you don’t have googled the lifeguard usually can let you rent a pair for less than $5 for a few hours. The views were gorgeous. The food was actually pretty good and their salsas were spicy and had flavor! Usually all inclusive resorts lack that. This isn’t a party hotel at all, which is what i wanted. I wanted to just relax. That being said i came with 2 other coworkers on our spring break. We had booked months in advance so I was confused upon check in when they didn’t give us rooms next to each other , let alone on the same floor. They said it was “whatever was available “ like ok? We booked in advance for a reason. The second issue was that the people in the room next to me were extremely loud for 3 nights in a row way past 1am. Screaming, laughing, music etc. i called security the first night and they came immediately. When this happened the second and third night, security did not come up and check with them like they did the first night. There were no accommodations given after not being able to sleep for a few days and did not want to move me rooms. We left a key in a room one night and it was annoying they couldn’t give us another one, they made you walk up with them and look for your key in the room. I probably would not stay again , the hotel was pretty run down and old and the service could be a lot better.

Food was great water was filtered many filling stations throughout. Plenty of lounge chairs for everyone.

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