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Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

3.5 star property
Family-friendly beachfront location with outdoor pool

Photo gallery for Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

On the beach, white sand, sun-loungers, beach towels
Outdoor pool, pool umbrellas, pool loungers
Snack bar
Premium bedding, minibar, in-room safe, individually decorated
4 restaurants, breakfast, lunch, dinner served; pizza

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Spa
  • Pool
  • Gym
The current price is NZ$457
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Doubloon Road And Churchill Dr., Freeport, Grand Bahama
  • Garden of the Groves
    ‪4 min drive‬
  • Taino Beach
    ‪7 min drive‬
  • Port Lucaya Marketplace
    ‪11 min drive‬
  • Freeport (FPO-Grand Bahama Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 King, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queens, Non-Smoking

Superior Room, 2 Queens, Non-Smoking

Superior Room, 2 Queens, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible 1 King Bed, Non-Smoking

Accessible 1 King Bed, Non-Smoking

Accessible 1 King Bed, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Ocean View, 2 Queens, Non-Smoking

Superior Ocean View, 2 Queens, Non-Smoking

Superior Ocean View, 2 Queens, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean View, 1 King, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Superior Ocean View, 1 King, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible 1 Queen Bed, Non-Smoking

Premium bedding, minibar, in-room safe, individually decorated

Accessible 1 Queen Bed, Non-Smoking

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room Superior with Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Room Superior with Ocean View

  • Ocean view
  • Sleeps 4

View all photos for Room Superior with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room Superior with Garden View

  • Sleeps 4

About the area

Freeport

An all-inclusive stay in Freeport awaits you at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive. You'll be steps from Lucayan Archipelago and 3.5 km (2.2 mi) from Garden of the Groves. Highlights at this beachfront property include 4 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, Viva La Pizza, serves pizza and is open for dinner. At the property's own beach bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and outdoor swimming pool. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Freeport property include Pirate's Cove Zipline and Water Park and Taino Beach.

What's nearby

  • Garden of the Groves - 4 min drive - 2.9 km
  • Taino Beach - 7 min drive - 4.2 km
  • Lucaya Beach - 11 min drive - 7.6 km
  • Port Lucaya Marketplace - 11 min drive - 7.6 km
  • Port Lucayan Marina - 11 min drive - 7.6 km

Getting around

  • Freeport (FPO-Grand Bahama Intl.) - 16 min drive

Restaurants

  • ‪Junkanoo Beach Club - ‬1 min walk
  • ‪Blackbeard Tree Bar - ‬6 min drive
  • ‪Cleveland's Sand Bar - ‬17 min walk
  • ‪Zorba's Greek Cuisine - ‬9 min drive
  • ‪The Stoned Crab - ‬6 min drive

About this property

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Family-friendly beachfront location with outdoor pool
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the free beach club on site and sunloungers for a relaxing day at the beach. At Viva Fortuna Beach by Wyndham, A Trademark All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This Victorian property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking is free.

This 3.5-star Freeport property is smoke free.

  • 276 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive offers 276 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Freeport property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 351 reviews
The price is NZ$359
includes taxes & fees
18 Aug - 19 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hacienda Don Diego
  • Junkanoo
  • Viva Café
  • Viva La Pizza

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive on 1 Sept 2025 start from NZ$456.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Yep, Viva Fortuna Beach by Wyndham, A Trademark All Inclusive has a free self car park.

Are there any beaches close to Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

The closest beach to Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is Taino Beach (3.4 km).

Is there a spa on site at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Yep, there is an onsite spa at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Viva Fortuna Beach by Wyndham, A Trademark All Inclusive have a pool?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive features a full-service spa, a nightclub and an outdoor pool.

What makes Viva Fortuna Beach by Wyndham, A Trademark All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive.

Is Viva Fortuna Beach by Wyndham, A Trademark All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Viva Fortuna Beach by Wyndham, A Trademark All Inclusive is a hit with families.

Is there a free airport shuttle available at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

No, Viva Fortuna Beach by Wyndham, A Trademark All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Viva Fortuna Beach by Wyndham, A Trademark All Inclusive?

No, pets and service animals are not allowed.

Viva Fortuna Beach by Wyndham, A Trademark All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 250 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 200 out of 1001 reviews
Rating 4 - Poor. 135 out of 1001 reviews
Rating 2 - Terrible. 146 out of 1001 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kara, Williamsport

Stayed 4 nights in Apr 2025

4/10 Poor

sabrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff were rude and mean
Stayed 3 nights in May 2025

6/10 Okay

Dana

Disliked: Staff & service, amenities, property conditions & facilities
The beach is wonderful, I could snorkle all day. The food is terrible! Same food everyday and its not good!! Rooms are like a cheap motel. Most of the staff is very unfriendly. No entertainment!! They have a stupid show at 9:30 at night and thats it. This was our second time going we thought maybe it would get better but it didnt. Its a lot cheaper then other resorts so i guess you get what you pay for.
Stayed 8 nights in May 2025

4/10 Poor

Nyia

Disliked: Cleanliness, property conditions & facilities
I am not sure where to start. Let me just say that this hotel is not the same hotel that was pictured in the photos. In the community areas such as the dining hall, reception area and pool they look pretty good on the website, but let me tell u they do not look the same in person. Allow me to first explain the room. It was extremely old. The shower still had the old knobs from back in the 80s. It looked like something had taken a bite out of the bottom of the door. A lot of the shower area appeared molded. There was a sign that showed that we should not pour water into cups. The bed was decorated with an old duster from around the 90s. When I decided to go to sleep, there was a bug crawling on my pillow. In short, do not book with this hotel.
Stayed 3 nights in May 2025

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service
Much older place. Food was pretty much the same stuff. It was cold 95% of the time. The staff were friendly. The reservation was for 2 queens and we got King. The restaurant’s say no availability for reservations. Only A/C you have is in ur room. Very hot every where
Stayed 4 nights in May 2025

8/10 Good

Deniqua

Stayed 1 night in May 2025

4/10 Poor

Natalia

Disliked: Cleanliness, property conditions & facilities
Staff is hit and miss - the restaurant crew was fantastic, Jerry , Tyron , Imani , Mateya ,
Stayed 7 nights in May 2025

2/10 Terrible

EDGARDO OSCAR GABRIEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Kurt

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a refund due to a family emergency 3 weeks before i went and expedia completely ignored me and kept my money!
Stayed 4 nights in May 2025

10/10 Excellent

Mary Ann

Stayed 5 nights in Mar 2025

10/10 Excellent

Michel, Lehigh Acres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for a king room and close to the beach room, i was given a sencond floor and a beach view, with two queens beds. Room description not accurate
Stayed 2 nights in May 2025

6/10 Okay

Lilian

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The services was Ok! But I was given a wrong room type, since I paid for a king and was given 2 queens , they said i had to get what it was available at the moment which apparently the king room i reserved a month ago was not available . Besides that, when I got in the room it was the dirtiest one. You were able to feel the sand and the dirt on the floor , bathroom and beds. We shake off the sheets to sleep and asked to get a good cleanse around by the next day. I would not be so picky considering that it was my first vacay with my baby girl , and wanted a good time and experience for her 2 nd birthday. The faculty / staff around was lovely .
Stayed 4 nights in Apr 2025

8/10 Good

Melanie

Liked: Amenities
Music is too loud all over the resort (I am old and like to hear the ocean).
Stayed 3 nights in May 2025

4/10 Poor

Gian Carlo

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Let us start from the good news. Beach is gorgeous, a white mile long stretch. Some reef with many fishes at swimming distance from the beach. Let’s go on with bad news. Rooms are very basic, not really cleaned properly. Personnel sometimes smiling, sometimes not caring. Food is the worst. There is choice but the quality is terribly poor. Some small things are amazingly meaningless, as just 1 bread toaster for everybody, lack of fresh bread and croissants at breakfast, same food refurbished at lunch and dinner. And what about a mean 10 people queue to get a fried egg or a proper coffee (that available at breakfast is soluble). In the whole it is worthy if you like beach and sea, much less if you weight hospitality.
Stayed 3 nights in May 2025

8/10 Good

361st_, Galloway

Travelled with family
The hotel needs an ATM to help the customers with getting money when needed for taxis and tipping the help along with things the customers need to purchase for their room. The internet was horrible my family would have to sit outside in order to connect and it would come and go constantly. I called the front desk about it but nothing was done. The food was mediocre at best. Lots to choose from but not hot at all. The restaurants through were very good. The staff were very nice and polite. I would give this all inclusive 3 out of 5 stars because they need better internet and ATM. The rooms were ok but my room had a sticking door and bathroom had some rust stains around door and shower. We had a good time but the owners need to address these issues I noted in this review.
Stayed 5 nights in Apr 2025

8/10 Good

Todd Michael, Vandalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keva went above and beyond her duties to secure some dinner reservations for us. She was super nice and helpful and we greatly appreciated it. Tacashanae at the front desk showed much patience and understanding when dealing with a large family and some issues they were having. I was impressed.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jayqua

Stayed 8 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
CAUTION! KNOW WHAT YOU ARE UP FOR BEFORE BOOKING! I should have read the reviews really carefully. I hope others will read this. 1) ONLY BUFFET! We could not make reservations at the other 3 restaurants. On the 1st day of arrival. We were told all the other restaurants were fully booked for the remainder of our 6 day stay. I was so upset to know we would eat only the buffet. (which was terrible) After trying to speak to the manager, we were promised they would try. A day later, we finally had reservations to the Mexican. The rest of the stay, there was a reservation for only 2 people out of our 7. They asked if we are willing to pay extra for making the reservations! We already paid for this all inclusive. This is definitely not what we thought we would be signed up for. Come to find out during our stay, there were others in the same situation. DO NOT BOOK! 2) HORRIBLE CUSTOMER SERVICE. Besides most of the entertaining crew, the rest of the staff staff was not friendly and look miserable at their jobs. 3) ROOMS ARE OUTDATED AND BATHROOMS ARE GROSS There are no toileries at all. only soap and shampoo dispensers. That is it! Not even a soap dish or cups for tooth brushes. Bathrooms are very outdated. No towels racks or hooks anywhere in the bath. Towels had yellow stains We had NO hot water on the first 2 days. We had to run the water for about 10-20 mins for it to become hot. There was a leftover food container in the fridge from who knows

8/10 Good

Andrew Gregory Kaminski

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was a great place and kid friendly. There were less people than I was expecting and it was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Lisa Irene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to relax and forget the world. Lots to do if you want to and plenty of space to do nothing.
Stayed 6 nights in Jan 2025

2/10 Terrible

nichole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is the only thing good here! Under staffed, rooms are dirty and old. Not enough towels and amentites are either extra cost, broken or they run out of them. Not a great resort at all.
Stayed 7 nights in Apr 2025

10/10 Excellent

Stanley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best all inclusive Resort in Freeport

All Staff very friendly and helpful, food good, Restaurants better, many activities all day and live shows at night. STAY HERE, Freeport not in very good shape after many years of Government neglect. Best deal on Island, clean beaches, guests were friendly no matter where they were from and KID friendly as well. I have been to Freeport scuba diving since 1973, reefs in bad shape but many fish and turtles to see. I rate this as a RESORT not just hotel and at least 3.9 star by U S standards but rememberTHIS IS A 3rd world Island, not U S. Ya want 5 star living, don’t come here, ya want best Freeport offers BOOK FROM April to September and stay here, all inclusive
Stayed 7 nights in Apr 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay in this resort with my daughters. The resort itself is beautiful and clean, not high end luxury, but we were not looking for that. Lots of activities included, both kid friendly and adult. Beautiful large pool with lounge seating and unbrellas right on the beach. Convenient to local attractions such as pigs swimming and the Lucaya Marketplace. Great, very friendly staff who were always available and accomodating. Food buffet options were varied and plentiful, several convenient bars with alcohol and coffee drinks. The best part of this hotel is the spectacular beach. Its perfect, with towel service included and a lot of lounge seating available under palm trees. Soft, white sand and the color of the water has to be seen to be believed. I fell in love with this island, can't wait to go back.
Stayed 5 nights in Apr 2025

4/10 Poor

Tracy, St. Louis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a major overhaul. No one cleaned around the pool deck, the sand from the beach blows over the retaining wall and no one cleans the sidewalks. The food is mediocre and the staff is not super friendly. Drinks are not great. Overall disappointment.
Stayed 4 nights in Apr 2025